AT.govt.nz puts small text files (known as ‘cookies’) onto your computer or device to improve your user experience by collecting information about how you use the site.
- Measure how you use the website so we can improve it to meet your needs.
- Remember information, so you can complete tasks without having to re-enter data or repeat selections.
Analysing website and app usage
We use Google Analytics, Google Tag Manager and Google Firebase to analyse how customers use our website and apps. This information helps us meets your needs and identify improvements to our digital services, content, and user experience.
Tags we use are:
- Google Analytics.
- Google Firebase (currently only used in our AT Metro app).
Google Analytics stores information about:
- The pages you visit.
- How long you spend on each page.
- How you got to the site.
- What you click on while you’re visiting the site.
Google Analytics sets the following cookies:
|_ga||Unique identifier so we can distinguish and count unique visitors to the site||2 years|
|_gat||Used to manage the rate at which page view requests are made||10 minutes|
Google Firebase is a collection of tools that help app owners add core features such as analytics, notifications, and crash reporting to their iOS and Android apps. We currently only use Firebase in our AT Metro app. The features we use are:
- Analytics – analyse user behaviour and demographics, so that we can improve content and user experience. The type of information collected, includes:
- The number of users and sessions.
- Session duration.
- Operating system.
- Device model.
- First launch.
- App open.
- App update.
- Remote config – push out minor app updates without users having to download a new version.
- Crash reporting – monitors our app for errors.
- Notifications – send notifications to app users.
- Dynamic links – create universal links that work across web, iOS and Android.
You can opt out of advertisement tracking on iOS and Android in your device settings. Notifications can be turned off in the AT Metro app settings. We currently do not have an option for users to disable Firebase analytics or crash reporting. Please think about any privacy implications before downloading and/or using our mobile app.
We don’t collect or store your personal information (eg your name or address), so this information can’t be used to identify who you are. We don’t allow Google to use or share our analytics data.
Remembering preferences and selections
Some cookies store your selections and settings so when you return to the site, we can present you with information customised to fit your needs.
|MyFavourites - AT||Remembers information during your visit so that you don't have to re-enter data or repeat selections||When you close your browser|
|Mystops||Records the recent stops that you checked in the Real Time Board||1 year|
|FedAuth||Authentication cookie used to facilitate Single sign-on (SSO) for MyAT||When you close your browser|
|FedAuth1||Authentication cookie used to facilitate SSO for MyAT||When you close your browser|
|__RequestVerificationToken||Protection against cross-site request forgery (CSRF)||When you close your browser|
iPerceptions survey tool
A survey tool that lets us create adhoc pop surveys eg was this useful.
|IPE_S_113688||Makes sure that you only receive a single survey invitation when you visit the website||When you close your browser|
We use YouTube to provide videos on some pages of the site. YouTube sets cookies when you visit one of these pages.
|_use_hitbox||Randomly generated number that identifies your browser||When you close your browser|
|VISITOR_INFO1_LIVE||Used by YouTube to count the views of embedded YouTube videos||8 months|
|HSID||Security cookie used to authenticate users, prevent fraudulent use of login credentials and protect user data from unauthorised parties||2 years|
|SID||Security cookie used to authenticate users, prevent fraudulent use of login credentials and protect user data from unauthorised parties||2 years|
|PREF||Used on Google sites like YouTube to store user preferences such as preferred language||8 months|
|SAPISID||Used on Google sites like YouTube to store user preferences such as preferred language||2 years|
|SSID||Used on Google sites like YouTube to store user preferences such as preferred language||2 years|
|YSC||Used on Google sites (YouTube) to store user preferences such as preferred language||When you close your browser|
|dkv||Used by Google services to display targeted advertising||2 years|
|s_gl||Used by Google services to display targeted advertising||When you close your browser|
Controlling cookie settings on your computer
You can manually adjust the cookie settings on your internet browser so some or all of the cookies on our website won’t be downloaded onto your computer or device.
Some browsers also have an "incognito" mode, where cookies are deleted after you've closed all of your incognito windows and tabs.
Please be aware that by blocking some or all of the cookies on our website, parts of our website may not work correctly or at all.
To learn how to manage the cookie preferences on your internet browser, click on the 'Help' menu on your browser.