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Customer Services Graduate


I was born in Auckland but grew up in Rotorua. I then moved to Hamilton to attend the University of Waikato, moving to Auckland when I started at Auckland Transport. 

My studies

I studied a Bachelor of Communications majoring in Public Relations at the University of Waikato. 

My pathway

I was proactively scrolling through jobs, looking for graduate programmes in large organisations and found Auckland Transport. I was also particularly interested in working for local government so thought Auckland Transport would be a great start.

Why Auckland Transport?

When I left university, I had no idea what I wanted to do and Auckland Transport provided me the opportunity to explore multiple different career options. 

My opportunities

My first manager invited me to an AT Women’s Network meeting. By the end of it, I had my name by 3 actions and so many doors had opened. I help plan events for the Women’s Network – including our International Women’s Day celebration. I love being part of a team that wants to empower the women of AT. It has fuelled my fire. I’ve also helped to facilitate a new communication and writing style for our team when communicating with our customers. Ultimately, your degree doesn’t define you, your work does.

My favourite AT value

Whanaungatanga – we connect. Through collaboration, we try to improve the lives of the customer and the community. It is about connecting and listening to the customers. 

My advice for graduates to Ngā Kaihoe

Don’t be afraid, don’t let anything hold you back. If someone gives you an opportunity, take it – you never know where it will take you.