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Auckland Transport

The build is now underway.

You'll need a PLAN to avoid disruption.

Josh, Local Student

AMETI Eastern Busway Stage 1 Construction is underway

Driving may be slow.

Walking Schoolbus is the way to go.

Aleki, Local Teacher

AMETI Eastern Busway Stage 1 Construction is underway

We have started construction.

Make a plan without delay.

Kim, Local Parent

AMETI Eastern Busway Stage 1 Construction is underway
Get a free personalised journey plan 

Construction traffic ahead.

Maybe carpool instead.

Emma, Local Business Owner

AMETI Eastern Busway Stage 1 Construction is underway
AMETI Eastern Busway Stage 1 Construction is underway

The build is now underway.

You'll need a PLAN to avoid disruption.

Driving may be slow.

Walking Schoolbus is the way to go.

We have started construction.

Make a plan without delay.

Get a free personalised journey plan and be in to win!

Construction traffic ahead.

Maybe carpool instead.

Busway Project image
Chinese or Korean Brochure

Download our Chinese or Korean brochure below:

Chinese Brochure Download Korean Brochure Download

Why do I need a PLAN?

The AMETI Eastern Busway Project build has now begun. This transformational transport project will provide better connections, faster journey times, and improved travel choice for you. The Eastern Busway will operate in similar way to the Northern Busway and will be supported by improved cycling and walking connections, improvements for general traffic and enhanced landscaping and street upgrades for the surrounding area.

Like with all major projects, there's going to be some disruption along major roads in East Auckland, especially between Panmure roundabout and Pakuranga Plaza.

Busway Project image

We all know sitting in traffic isn't fun, but by work together and all doing our piece, we can help minimise congestion and make the most out of our commutes while construction takes place.

Busway Project image
Chinese or Korean Brochure

Download our Chinese or Korean brochure below:

Chinese Brochure Download Korean Brochure Download

Where is this happening?

Construction map
April 2019:
1 Work begins to transform Panmure Roundabout into a more efficient signalised intersection
2 Some trees will be removed along Lagoon Drive in preparation for road widening and construction of Busway (new trees and vegetation will be included as part of the final busway)
Mid 2019:
3 Work begins to upgrade the intersection of Ti Rakau Drive and Pakuranga Road
4 Construction begins to build retaining walls along northern parts of Lagoon Drive to enable road widening for the busway, cycling and walking connections (near the current roundabout and alongside the headland area near Bridge Street)
5 Work begins to widen Pakuranga Road to allow for busway, cycling and walking paths
6 Construction begins on the new busway bridge across Tamaki River
Late 2019:
7 Work begins to upgrade the intersection of Church Crescent and Lagoon Drive
8 Work begins to develop new park at headland area on Panmure side of Tamaki River
9 Construction of stage 1 between Panmure and Pakuranga is complete
Completed by 2025 - Stage 2, 3 and 4 construction Pakuranga to Botany stage, including the Reeves Road flyover (subject to consent).
Other work:
Utility and drainage upgrades near Williams Ave.

Improvements to local carparks completed

Landscaping and Flora planting along completed route.

Urban design and streetscape upgrades on Lagoon Drive and Pakuranga Road.

Public art installations

What affects will this have on the local area?

Construction map

Auckland Transport and its contractor Fulton Hogan are working hard to minimise disruption to the travelling public and local residents. However, some disruption can be expected and this includes:

  • Traffic congestion in the vicinity of Panmure Roundabout, Lagoon Drive, Pakuranga Road and Ti Rakau Drive especially during peak travel times

  • Ongoing changes to the road layout (Auckland Transport is working to maintain all traffic lanes for the majority of the construction period)

  • Speed restrictions around construction areas (30km per hour)

  • Noise

  • Large vehicle movements (trucks, excavators etc)

  • Changes to pedestrian routes

We have put in measures to help provide improved travel options during construction and will undertake disruptive work during holiday periods, weekends and at night where possible.

Make a PLAN
  • P
  • Public Transport, Walking
    and Cycling:

A Park and Ride service is available at Lloyd Elsmore Park, providing 300 car spaces next to the netball courts. This Park and Ride connects the 729 express bus service from Howick, through to Panmure Station. The 728 service runs between the Park and Ride, and Panmure Station.

Routes 728 and 729 operate Monday to Friday during peak hours only.

Construction map

"To minimise congestion, I'm choosing to take the train and bus to and from University."

Josh Clarke, Student.

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Whether it's carpooling with friends, shopping local or taking the walking school bus you can save on fuel, and you can get to know your community better.

Try the AT Smart Travel carpooling app:

New T2 lane on Pakuranga Road

A new T2 lane (traffic lane reserved for vehicles with 2 or more occupants) started running on 30 June, on Pakuranga Road between Dunrobin Place and Gossamer Drive. This is to help improve journey times for buses and cars with multiple occupants. The lane will operate in the westbound direction (heading towards Pakuranga), between 6am and 10am from Monday to Friday.

Map showing Pakuranga Road T2 lane      

Find out more about T2 lanes and how to use them.

"The families in our neighbourhood have organised a walking school bus to take the kids to school."

Aleki Palu, Local Teacher.

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If you're traveling into town, take Waipuna Bridge or Highbrook Drive, to avoid the traffic on Panmure Bridge. Check out the NZTA traffic congestion map to find alternative options.

Waipuna bridge map.png Waipuna bridge map.png Waipuna bridge map.png

"We're choosing to shop local to minimise the time spent in the car and get to know our community better."

Kim Harvey, Local Parent.

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This may not be an option for you, but many organisations are encouraging 'flexi-time' with their staff. By commuting outside of peak hour traffic, you can avoid the congestion and arrive fresh to start your day.

Find out more.

"I'm letting my staff work flexible hours, so they can avoid commuting during peak hour traffic times."

Emma Ng, Local Owner / Operator.

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Get a personalised journey plan

If you think you will be affected by this work and would like help with revising your travel plans during construction, we can help. Whether it's helping with alternative travel routes, advice on public transport options or developing a travel plan for your school, business or organisation we can assist. Request a personalised journey plan and one of our team will be in touch.

Get your journey plan

Get a personalised travel plan

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Privacy policy

We’ve made asking for help safer than ever.

Join us in standing up against domestic violence and making more places of refuge across the internet.

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Click here to find out more. (WARNING: this will take you away from our shielded portal.)


If you are living in fear in your relationship or in your family, there are so many ways we can help you right now. You won’t be turned away even if you don’t have children, a NZ visa, or money. If you still have more questions have a read below and contact us when you’re ready.

I’m ready to talk now.

You can call our 24-hour support and crisis line on 0800 REFUGE (733843). Or, if you prefer, you can click here and contact us discretely through our contact form and we will email you back as soon as possible.

What will I do for money?

There are a number of benefits and allowances you may be eligible for if you are a victim of domestic violence in New Zealand. We can help you better understand your options once you make contact.

I haven’t been beaten up, can Women’s Refuge still help me?

We support women who have experienced any form of domestic violence: verbal, psychological/emotional, sexual, and financial as well as physical. In fact, psychological/emotional abuse is the most common form of domestic violence.

How much does it cost to stay?

Women's Refuge support and advocacy services are free. In the safe house, rent is usually charged once your financial situation is sorted out. Safety is our main concern. You won't be turned away if you don't have any money.

How long can I stay in a safe house?

Some women only stay a night or two, while others stay for weeks. You can talk with the advocates at your local refuge about how long you think you need to stay to ensure your safety.

I don’t live with my partner, but he is abusing me. Can you still help me?

Yes, you don’t have to be living with your partner to experience domestic violence and you can still call us.

What happens if I haven't got any clothes or food?

Women's Refuge has clothing that you can have. We’ve also got toys and books, formula and nappies. You are welcome to use our emergency food until you get your financial situation sorted out.

Will other people be there?

Safe houses usually have other women, including women with their children, staying there. Refuge advocates are around during the day.

How will I get my kids to school?

The advocates at your local refuge will help you work out transport for your children, or help with changing schools.

Can Women's Refuge help me if I stay in my own house?

Yes, we can provide all the same support and advocacy for you no matter where you choose to live. You may be eligible to access support through the Whanau Protect service.

I'm living in a rural area. Can you still help me?

Yes. Find your local refuge and they will be able to arrange support, advocacy and transport for you.

Can Women's Refuge help around issues with children?

Yes. We can provide support and advocacy around matters to do with custody, access and care.


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If you suspect your device has been compromised by spyware, then you should use consider using another device as some spyware may still be able to monitor icognito sessions.

To activate a private browsing session, follow the instructions below.


Open Safari > go to the File menu > select New Private Window

When finished, don’t forget to close your browser window to ensure your safety and privacy.


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When finished, don’t forget to close your browser window to ensure your safety and privacy.

Getting out

The most important thing is for you and your children to get out safely. It is important to know that leaving a violent relationship can be one of the most dangerous times for women and children so it is important to make a safety plan around leaving and keep your plans confidential. Below are some tips to help you make a plan.

  • If you can, pack a bag with bare necessities and important documents that you can leave with someone you trust. Include important documents such as passport, birth certificate, bank account details, driver’s licence, and bank cards and other things like medicines.

  • Know abuser's schedule and safe times to leave.

  • Contact us for guidance or a safe place to stay for you and your children.

Getting help

We warmly welcome all women and their children to access our support, advocacy and crisis accommodation. If you need help or have questions, use our live chat to get in touch.

making a plan

The safety of you and your children (if you have them) will be your primary concern. If you’re not ready or cannot safely leave, here are some things you can do to stay safe now.

  • Make a safety plan with the guidance of a refuge advocate.

  • Get yourself a pre-paid phone; keep it charged and safe.

  • Keep photocopies of important documents (passport, birth certificate, bank account details, medical notes, driver's licence, etc) and store these at the home of a supportive friend or family member.

  • Keep a journal of all violent incidents, noting dates and events.

  • If you can, open your own bank account and try to save some money.

  • If you have pets you are worried about, consider them in your safety plan.

Privacy Policy – The Shielded Site Application.


In this privacy policy, the terms ‘NCIWR’, ‘we’, ‘us’, and ‘our’ refer to National Collective of Independent Women’s Refuges Inc. NCIWR operates this web application at (‘this web application’).

This privacy policy explains how we may collect, store, use, and disclose personal information that we collect and that you provide to us. By using this web application you acknowledge that we may collect, store, use, and disclose your personal information in the manner set out in this privacy policy.

Collection of personal information

We may collect personal information from you when you use this web application, for example when you make a request for contact on this web application.

You may decide not to provide your personal information to us. However, if you do not provide it, we may not be able to provide you with access to certain information or services. For example, we may be unable to make contact with you if you do not provide us with your contact information.

Automated collection of non-personal information

When you visit this web application, we will not add traceable elements (such as cookies, sessions, and usage monitoring software) to your browser or device.

Use and disclosure

We will not use or disclose your personal information except in accordance with this privacy policy or the Privacy Act 1993. We may use your personal information to:

  • assist in providing information and services requested by you;

  • communicate with you

Your personal information will only be made available internally for the above purposes. We will not disclose your personal information to third parties. We will only use or disclose personal information that you have provided to us, or which we have obtained about you:

  • for the above-mentioned purposes;

  • if you have otherwise authorised us to do so;

  • if we have given you notification of the intended use or disclosure and you have not objected to that use or disclosure;

  • if we believe that the use or disclosure is reasonably necessary to assist a law enforcement agency or an agency responsible for national security in the performance of their functions;

  • if we believe that the use or disclosure is reasonably necessary to enforce any legal rights we may have, or is reasonably necessary to protect the rights, property and safety of us, our customers and users, or others;

  • if we are required or permitted by law to disclose the information; or

  • to another entity that carries on the business of operating this web application.

Storage and security

All personal information collected on this web application is collected and held by NCIWR. We will endeavour to protect your personal information that is held by us from unauthorised access, use, disclosure, alteration, or destruction.

Third party service providers

This website may be hosted by one or more third party service providers (‘service providers’) who enable us to provide this web application. You acknowledge and agree that any personal information that may be collected on this web application may also be held and used by our service providers on our behalf. Any information collected will be securely sent and securely stored on a server.

Third party websites

This web application may be hosted by websites operated by third parties. We are not responsible for the content of such websites, or the manner in which those websites collect, store, use, or distribute any personal information you provide. When you visit third party websites from hyperlinks displayed on this web application, we encourage you to review the privacy statements of those websites so that you can understand how the personal information you provide may be collected, stored, used, and distributed.

Right to access and correct

You may request access to, or correction of, any personal information we hold about you by contacting us as follows:
Post:Privacy Officer
PO Box 27-078
Marion Square
Wellington 6141

To ensure that the contact information we hold about you is accurate and current, please notify us of any changes to such information as soon as possible.

Contacting NCIWR

Any emergency relating to domestic violence should be directed to 111 for New Zealand Police assistance.

If you request assistance through this website, we will endeavour to respond as soon as we can. If you require advocacy services phone 0800 REFUGE or 0800 733 843 to talk to a refuge in your area within New Zealand. All member refuges of NCIWR are listed on our main website ( If you do visit the Women’s Refuge Website, please note that it is a traceable site so we recommend you use the online safety tips found on this web application to visit safely.

Advocacy services are available at member refuges. Your call and information will be treated in confidence and privacy.

Changes to our privacy policy

We reserve the right, at our discretion, to alter this privacy policy at any time. Changes to this privacy policy will take effect immediately once they are published on this web application. Please check this privacy policy regularly for modifications and updates. If you continue to use this web application or if you provide any personal information after we post changes to this privacy policy, this will indicate your acceptance of any such changes.

This privacy policy was last updated on 6 October 2015.

If You’re In
Immediate danger

If you fear for your safety:

  1. Run outside and head for where there are other people.
  2. Ask someone to call 111
  3. If you have children take them with you if you can
  4. Don't stop to get anything else