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Auckland Transport

Click and collect shopping to trial at transport centres

In a first for Auckland, Auckland Transport has teamed up with Countdown to introduce secure online grocery ‘Click & Collect’ collection points at five initial trial locations.

  • Albany Bus Station.
  • New Lynn Transport Centre.
  • Orakei Train Station.
  • Waiheke Ferry Terminal.
  • Downtown Car Park.

Auckland Transport Chief AT Metro Officer Mark Lambert says “Through this Click & Collect trial we aim to provide our customers with even greater levels of convenience and flexibility, whatever their mode of transport."

"We’re thrilled to be able to kick off this new initiative with Countdown, who have decades of experience in online shopping and look forward to potentially expanding this customer amenity throughout our network." 

From 27 September 2016, Countdown Shoppers can order their groceries online at countdown.co.nz (before 1pm) and pick them up on the way home when catching the train, bus or ferry that afternoon/evening.

The collection points will play a part in making life easier for Aucklanders as more and more people embrace public transport.

This new service is being rolled out as a six month trial, with a view to offering it in other locations if proven successful. Currently, the five initial transport facilities service more than 95,000 AT HOP card users and customers every day.

This trial with Countdown is one of several ongoing efforts by the AT Retail Strategy Implementation Steering Group to enhance the AT customer experience.

For more information about AT's retail strategy contact Mark Hitchcock at Auckland Transport.