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Auckland Transport

Local feedback will improve North Shore's bus network

Auckland Transport has begun analysing more than 3150 submissions received during the North Shore New Network consultation.

  • Over 2,400 formal submissions (including 26 in Chinese).
  • More than 750 comments on the online discussion forum, which will also be counted as feedback and analysed.
  • 5 petitions were received.
  • More than 32 events were held over the six week consultation period, where more than 3,400 people were engaged with.  

“There was a high level of public participation on the North Shore, almost double than previous New Network consultations, and we want to thank everyone for their feedback,” says Anthony Cross, Public Transport Network Manager.

“The more local knowledge and opinion we get, the more informed our decisions will be, and the better the final Network we can deliver.” 

The next stage is analysis, which entails evaluating feedback and investigating issues raised.

“When a concern is raised by the community, we look into it in detail,” says Anthony. “This can include exploring different options and the operational and financial implications, such as where bus stops would be or where a bus could turn around.”

"Ultimately, we aim to make the best decision for the largest number of people, within the constraints we are given."

Early results show a range of support and opposition. One resident supported the “better connections to alleviate the demand for parking at the park and rides,” and another commented that “more frequent weekend trips will make public transport a more viable option when travelling with family."

Once confirmed, the final decisions and service design will be available on our website or people can sign up to an email newsletter to be kept up-to-date.

Implementation is planned for 2017, a timeframe which is required so that any infrastructure changes can be made, and a competitive tender process can be carried out to decide which bus company will operate each route, on certain parts of the network.

Tenders will be released following service design completion in the first half of 2016. A comprehensive information campaign will be held prior to implementation to make people aware of the changes.

“Many people we spoke to during consultation were eager to see the new bus network happen earlier than 2017, but there’s a lot involved in making changes of this scale, so we’re doing it in phases by area.

“Over the next two years, we will have delivered a New Network for the whole of Auckland, starting with the Hibiscus Coast this October.”

Consultation on the new bus network for the North Shore ran from 2 June to 13 July 2015. The changes proposed would provide a number of benefits, including new frequent bus services on key routes across the North Shore running every 15 minutes, 7am to 7pm, 7 days a week, and a more connected and easier to understand bus network overall.

Past consultations for the New Network have included: Hibiscus Coast, West Auckland, South Auckland and Pukekohe and Waiuku.

Get more information about the New Network.