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Auckland Transport

Off-peak fares set to become permanent

Discounted off-peak fares are to become permanent on public transport in Auckland. The permanent ten per cent discount will come in on 7 February. It means cheaper fares for everyone using AT HOP, travelling between 9am and 3pm and at night weekdays and all weekend.

Auckland Transport’s annual fare review will see an average fare increase of four per cent which is consistent with the approach set out during Auckland Council’s consultation on the Emergency Budget last June.

AT’s executive general manager Integrated Networks, Mark Lambert, says around half of all bus and rail passengers will see a maximum increase of 35 cents on a journey using their HOP card. “This year’s fare review is about balancing improvements in value for passengers through new and in some cases reduced fares, improving services where there is demand and balancing use of the public subsidy within the Council Emergency Budget. We’ve tried to keep any general increases as low as possible to encourage people to use public transport given the impacts to numbers since Covid. During Covid we trialled reduced off-peak fare prices and we are making that permanent to encourage people to travel when buses and trains are a little quieter.” Mr Lambert says savings of $10 million have been made through a very small number of service reductions and delaying planned improvements.

“Aucklanders provided their views on this during the Emergency Budget consultation process and we have, where possible accommodated what we’ve heard. Importantly, service changes have not impacted on the geographic coverage or our services or to those requiring public transport as a basic social need. The general four per cent increase on individual fares will help reduce pressure on the fare subsidy from Auckland Council and central government while allowing improvements in services including our next steps in transferring to an electric bus fleet.”
Mr Lambert adds that recent customer satisfaction surveys indicate that 81 per cent of public transport customers believe their trip provides value for money, with overall satisfaction with public transport is at 91 per cent.

Public transport fares go directly back into providing more services on buses, trains and ferries, and enable initiatives such free weekend fares for 5 to 15 year olds.
Auckland Transport has also completed the roll-out of integrated fares meaning customers can transfer between buses, trains and ferries and pay just once for their entire journey when they tag on and off with their AT HOP card.

Tag on and off each bus, train or ferry as usual, and AT HOP fares will be automatically calculated for the entire journey, removing the cost of connecting bus and train trips in the same zone as the ferry.

People travelling on the AT HOP card, particularly children, secondary students (40 per cent discount) and tertiary students (20 per cent discount), receive the largest subsidies.

Auckland Transport has introduced or plans additional services in a number of areas:

  • Integrated fares were extended to ferry services in July 2020
  • City Link: fully electric fleet from February 2021
  • Airport Link: fully electric fleet from January 2021
  • Waiheke: electric fleet from November 2020
  • Hobsonville Point: additional peak ferry services from 25 January 2021
  • Various service extensions and additions across the network including the new frequent route added to mitigate Mt Eden station closure from July 2020.

Bus and train fares

Adult fares

Child

Cash fare (current)

Cash fare from 7 February 2021

AT HOP fare (current)

AT HOP fare from 7 February 2021

City Link

-

-

$0.55

$0.60

1 zone

$3.50

$4.00

$2.00

$2.20

2 zones

$5.50

$6.00

$3.55

$3.90

3 zones

$7.50

$8.00

$5.00

$5.40

4 zones

$9.00

$10.00

$6.40

$6.80

5 zones

$10.50

$11.50

$7.60

$8.00

6 zones

-

-

$8.80

$9.20

7 zones

-

-

$10.00

$10.40

8 zones

-

-

$11.10

$11.60

9 zones

-

-

$12.20

$12.60

(Cash fares are not available on buses)

Child fares

Child

Cash fare (current)

Cash fare from 7 February 2021

AT HOP fare (current)

AT HOP fare from 7 February 2021

City Link

-

-

$0.33

$0.32

1 zone

$2.00

$2.00

$1.10

$1.15

2 zones

$3.00

$3.00

$2.10

$2.25

3 zones

$4.00

$4.00

$2.95

$3.10

4 zones

$5.00

$5.00

$3.75

$3.95

5 zones

$6.00

$6.00

$4.50

$4.70

6 zones

-

-

$5.15

$5.30

7 zones

-

-

$5.60

$5.70

8 zones

-

-

$6.00

$6.10

9 zones

-

-

$6.40

$6.45

Free child weekend fares

With free travel for children on weekend, you pay nothing for bus, train and participating ferry travel on weekend and public holidays for children aged 5 to 15 years old using a registered AT HOP card. Excludes Skybus services and Waiheke Island ferry services.

Tertiary AT HOP fares

Tertiary

AT HOP fare (current)

AT HOP fare from 7 February 2021

City Link

$0.44

$0.48

1 zone

$1.55

$1.70

2 zones

$2.70

$2.97

3 zones

$3.80

$4.16

4 zones

$4.90

$5.25

5 zones

$5.90

$6.34

6 zones

$6.85

$7.30

7 zones

$7.70

$8.10

8 zones

$8.40

$8.70

9 zones

$8.80

$9.00

Travel during Off Peak periods

A 10% discount applies to all fares detailed in the above tables.

AT HOP Monthly Pass (Bus and Train Only)

Simpler Fares

Current

From 7 February 2021

Monthly Bus Train Pass

$215.00

$215.00 (No change)

Ferry fares

Devonport, Bayswater, Birkenhead, Northcote Point

To/From Auckland

Cash fare (current)

Cash fare from 7 February 2021

AT HOP fare (current)

AT HOP fare from 7 February 2021

Adult fare

$7.50

$8.00

$5.00

$5.40

Child fare

$4.00

$4.50

$2.95

$3.10

Accessible fare

-

-

$2.95

$3.10

Tertiary fare

-

-

$3.80

$4.16

AT HOP Ferry Inner Harbour monthly pass

-

-

$160.00

$165.00

For more information on fares on Devonport and Waiheke Island visit the Fullers website.

Half Moon Bay, West Harbour, Hobsonville Point and Beach Haven

To/From Auckland

Cash fare (current)

Cash fare from 7 February 2021

AT HOP fare (current)

Peak AT HOP fare from 7 February 2021

Off-peak AT HOP fare from 7 February 2021

Adult fare

$10.50

$11.50

$7.60

$8.00

$7.20

Child fare

$6.00

$6.50

$4.50

$4.70

$4.23

Accessible fare

-

-

$4.50

$4.70

$4.23

Tertiary fare

-

-

$5.90

$6.34

$5.71

AT HOP Ferry mid harbour monthly pass

-

-

$260.00

$265.00

Beach Haven to/from Hobsonville

Beach Haven To/From Hobsonville

Cash fare (current)

Cash fare from 7 February 2021

AT HOP fare (current)

AT HOP fare from 7 February 2021

Adult fare

$3.50

$4.00

$2.00

$2.20

Child fare

$2.00

$2.00

$1.10

$1.15

Accessible fare

-

-

$1.10

$1.15

Tertiary fare

-

-

$1.55

$1.70

Pine Harbour and Gulf Harbour

To/From Auckland

Cash fare (current)

Cash fare from 7 February 2021

AT HOP fare (current)

AT HOP fare from 7 February 2021

Adult fare

$15.00

$16.00

$11.10

$11.60

Child fare**

$8.00

$8.50

$6.00

$6.10

Accessible fare*

-

-

$6.00

$6.10

Tertiary fare*

-

-

$8.40

$8.70

AT HOP Ferry outer monthly pass

-

-

$340.00

$345.00

Off-peak fares apply 9am-3pm and after 6.30pm and all day on weekends and public holidays.

Due to Covid restrictions cash fares are currently not accepted on buses but tickets can be bought at ticket offices and HOP top-up machines. We would encourage everyone to follow the government guidelines and wear a face covering (they are mandatory on public transport in Auckland) and also scan the QR code in all buses, trains and ferries. If you travel using a registered HOP card this will assist in any contact tracing.

Find out more at Public Transport fare changes.

Fare zone map

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If you are living in fear in your relationship or in your family, there are so many ways we can help you right now. You won’t be turned away even if you don’t have children, a NZ visa, or money. If you still have more questions have a read below and contact us when you’re ready.

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Women's Refuge has clothing that you can have. We’ve also got toys and books, formula and nappies. You are welcome to use our emergency food until you get your financial situation sorted out.

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Getting out

The most important thing is for you and your children to get out safely. It is important to know that leaving a violent relationship can be one of the most dangerous times for women and children so it is important to make a safety plan around leaving and keep your plans confidential. Below are some tips to help you make a plan.

  • If you can, pack a bag with bare necessities and important documents that you can leave with someone you trust. Include important documents such as passport, birth certificate, bank account details, driver’s licence, and bank cards and other things like medicines.

  • Know abuser's schedule and safe times to leave.

  • Contact us for guidance or a safe place to stay for you and your children.

Getting help

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making a plan

The safety of you and your children (if you have them) will be your primary concern. If you’re not ready or cannot safely leave, here are some things you can do to stay safe now.

  • Make a safety plan with the guidance of a refuge advocate.

  • Get yourself a pre-paid phone; keep it charged and safe.

  • Keep photocopies of important documents (passport, birth certificate, bank account details, medical notes, driver's licence, etc) and store these at the home of a supportive friend or family member.

  • Keep a journal of all violent incidents, noting dates and events.

  • If you can, open your own bank account and try to save some money.

  • If you have pets you are worried about, consider them in your safety plan.

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General

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Email:info@refuge.org.nz
Post:Privacy Officer
NCIWR
PO Box 27-078
Marion Square
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This privacy policy was last updated on 6 October 2015.

If You’re In
Immediate danger
CALL 111 IMMEDIATELY

If you fear for your safety:

  1. Run outside and head for where there are other people.
  2. Ask someone to call 111
  3. If you have children take them with you if you can
  4. Don't stop to get anything else
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