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Auckland Transport

Public transport update 20 March 2020

Public transport continues to operate as usual.

The government has announced a number of new restrictions aimed at reducing the risk of Covid-19 infection. These include banning indoor gatherings of more than 100 people. However the these measures don’t apply to public transport, workplaces, schools, universities, and supermarkets.

Auckland Transport continues to follow the guidelines from the Ministry of Transport and the Ministry of Health about using public transport in light of COVID-19.

The government has made it clear there is no link between using public transport and confirmed cases of COVID-19 in New Zealand. Read the advice from the Ministry of Transport and the Ministry of Health.

AT has also introduced a number of extra measures around public transport.

One of these extra measures, valid from next Monday 23 March, is that cash fares will not be accepted on buses. This will minimise the physical contact between customers, Auckland Transport staff and bus drivers.

If a customer was planning to buy a paper ticket to travel, they will instead be given a free AT HOP card for their journey. This service will be available at AT’s 13 customer service centres.