Auckland Transport

Coordinating work in the road

Auckland Transport (AT) is responsible for coordinating work in the road corridor to ensure everyone who digs up the the road uses a 'dig once' approach wherever possible.

The 'dig once' approach

The 'dig once' approach is where utility operators plan their work together so we can minimise the number of times the road is dug up.

The approach minimises disruption to road users and residents, reduces costs and prevents unnecessary damage to existing road and utility assets in the transport corridor.


What AT's road corridor access coordination team does

AT is responsible for coordinating and sharing forward work plans so everyone knows what's going on.

AT's road corridor access coordination team:

  • develops methods, systems and practices to coordinate planned work in the transport corridor,
  • provides a contact point for all stakeholders,
  • oversees works coordination activities to ensure coordination is undertaken routinely and successfully,
  • organises regional coordination meetings to share information.

AT follows international best practice and has established a dig once policy to protect transport and underground utility assets, and to make sure as much of the roading network as possible is available to the public.

The requirements for coordination are laid down in the Utilities Access Act 2010 and the related National Code of Practice for Utility Operators' Access to Transport Corridors which was developed by the New Zealand Utilities Advisory Group.


What we need from you

All parties carrying out work in the road corridor are expected to make every effort to coordinate the carrying out of their planned works with that of others and promote a ‘dig once’ approach.

If you're a utility operator who undertakes work in the road, we need your forward work plans for upload to the LINZ Forward Works Viewer.

If you are a project manager for a utility operator you need to ensure that your project information is up to date and has been supplied to your Programme Planning office. Your planning office will supply the information to the Forward Works Viewer. 

This allows AT staff and utility operators to view the planned works of the respective organisations and means AT's road corridor access coordination team can talk to the project owners and coordinate works under the 'dig once' approach.

For each instance of planned work, we need the details of:

  • the nature of the planned works,
  • location,
  • timing,
  • contact details.

For more information from the road corridor access coordination team and to be notified of regional coordination meetings

Contact Auckland Transport