Gold AT HOP cards cost $10 and must be loaded with at least $5 HOP Money at the time of purchase. The $10 card purchase price is non-refundable.
Only eligible individuals can purchase a gold AT HOP card
Gold AT HOP cards must be purchased by the individual who is eligible for the concession. This is to ensure that the card is issued only to a person who is eligible, and to protect your identity. If you wish to bring someone with you to help you make your purchase – e.g. a spouse or relative – they will be most welcome.
Where you can buy
Gold AT HOP cards are available for sale at all AT HOP retailers except online and excludes prepay AT HOP cards sold at New World, PAK’nSAVE and Four Square stores.
What you need to buy
AT Customer Service Centres accept debit, EFTPOS, and credit cards but do not accept cash. Contact your closest AT HOP retailer to confirm what types of payments they accept.
Loading your gold AT HOP card with $5 HOP Money
This allows you to use your card to travel on public transport outside of concession hours and on excluded services. For example, if you need to travel to an early morning appointment. You can also use this money to purchase a paper public transport ticket for another person, such as a friend or family member who doesn’t have an AT HOP card.
In order to ensure the SuperGold public transport concession is only provided to customers that are entitled to the concession, you will need to provide further identification if your SuperGold card does not have a photo.
List of photo IDs accepted
- Current Passport or Driver Licence
- Hospitality NZ 18+ Card Evidence of Age Document
- AT Senior Citizen ID card
- AT Total Mobility ID card
- Fullers Ferry Monthly Pass ID card with photo
- Firearms Licence
If you do not have an up-to-date photo ID
We will accept photo IDs that have expired after 1 January 2013.
If you do not have a photo ID, you can use any two of the following original documents (no photocopies). Do not send original documents in the post, so only use this ID if you are buying a gold AT HOP card at an AT HOP retailer.
- Birth Certificate
- Marriage Certificate
- Deed Poll Certificate
- Citizenship Certificate (for overseas born residents)
- National identity card (issued by some overseas countries)
If you want to use one or two of the following other ID documents, these will only be accepted if on the relevant organisation’s letterhead and includes your name and address.
- WINZ document
- IRD document
- Court-issued document
- Council rates bill
- Water rates bill
- Bank statement
- Insurance company letter / Certificate of Insurance
- Power company bill
- Telephone company bill ( landline / broadband only, mobile phone bills are not acceptable)
ID documents not accepted
- Letters not on company letterhead
- Mobile phone bills