Auckland Transport

Find AT HOP retailers on a map

AT online maps work like many other web maps that you may have used, with tools like address search, zoom, pan (move from side-to-side and up and down) and the ability to turn layers (different types of information) on and off. If you're new to using maps online or need some help, here's a quick guide.

Search for a retailer on a map

How to use the retailer map


AT web maps can be used on both desktop and mobile devices, but may look and work a bit differently depending on which you use.

Pan the map up and down and side-to-side

Click and hold the left mouse button anywhere on the map and drag the map until the location you want is in view.

Hold your finger on the screen and then move your finger to drag the map. 

Zoom in and out 

Zoom lets you change the height at which you view the map. Zoom in to see more detail such as street names. Zoom out to see a larger area such as suburbs. The controls (+ and - buttons) are located in the top left corner of the map.

Click the + to zoom in and - to zoom out. Each click of the + or - buttons will zoom in or out by one level. Keep clicking until you reach the zoom level you want. Alternatively, if you have a mouse with a scroll wheel, hover the mouse pointer over the location you'd like to zoom into and move the wheel forward to zoom in or backwards to zoom out. You can also double click on a location to zoom into that point. Keep double clicking until you reach the zoom level you want.

Double tap your finger on the point you'd like to zoom into. Each double tap will zoom the map in by one level. Keep double tapping until until you reach the zoom level you want. Alternatively you can place two fingers on the screen and use a pinching motion (open and close your fingers) to zoom the map in and out.

Search for a location

Search helps you find a location on the map by either entering a street address or suburb. The search field is at the top of the map, next to the map title.

Click in the search box at the top of the map and type in the address or suburb you'd like to find on the map. Press Enter (if using a mobile device the button name may be different eg done or go) or click the magnifying glass to search for the location. 

The map will highlight and zoom into the location you searched for. If you're not able to see any pins on the map, zoom the map out until you start to see them.

Reset the map using the home button

The home button looks like a house and will read "default extent" when you hover your mouse over it.

Click on the home button to reset the map back to it's default view.

Find my current location

Find my location is used to display where you currently are on the map. The button looks like crosshairs used for aiming and is to the right of the home button.

Click on the find my location button. The first time you use this feature you will be asked to allow the map to access your location. Click allow to display your location (we do not store or use your location data other than to show your position on the map). 

Note: WI-FI access points are used to find your current location on desktop devices. If WI-FI access points can't be used, the map will estimate your location using your IP (Internet Protocol) address, but this can be inaccurate.

If you have a mobile device with GPS (Global Positioning System) enabled, click on the find my location button. The first time you use this feature you will be asked to allow the map to access your location. Click allow to display your location (we do not store or use your location data other than to show your position on the map).

Show and hide the map legend

The legend icon looks like a bullet point list (three dots with three lines next to them) and can be found to the right of the find my location icon. The legend tells you what each type of map pin represents. Below is an example from our retailer map:

  • Customer Service Centre
  • Top-Up Machine
  • Retailer
  • Prepay blue AT HOP card

By default the legend will display when the map first loads. Click on the legend button in the top left of the map to show or hide the map legend. You can also click the X in the top right of the legend to close it. 

Turn map layers on and off

A map layer is a collection of data that is overlayed on the map. Multiple layers of data can be overlayed at the same time. The map layer icon looks like 3 sheets of paper stacked on top of each other. The button is located in the tool bar at the top of the map and is to the right of the legend icon.

Click on the layers button to show and hide the layers window. By default all map layers are displayed on the map. To turn layers on or off, click or if using a mobile device touch the check box next to the layer you would like to add or remove from the map.  You can also click the X in the top right of the legend to close it.

View additional information

Each point on the map has additional information available when clicked on.  

To find our more information about a point on the map, click on the map pin to open the information window.