Auckland Transport

Ways to contact us about your card

If you need help or have any questions or problems with your AT HOP there are multiple ways to contact us.

Online feedback

Contact us about AT HOP online

AT HOP call centre

Call on 09 366 4HOP (366 4467)

Call centre hours are Mon-Fri 6am - 9pm, Sat 7am - 8pm, Sun and public holidays 8am - 6.30pm.

AT customer service centres

Find your nearest AT customer service centre.

Find list of AT HOP retailers.

Write to us

AT HOP
Private Bag 92250
Auckland 1142.