Ways to contact us about your card
If you need help or have any questions or problems with your AT HOP there are multiple ways to contact us.
Online feedback
AT HOP call centre
Call on 09 366 4HOP (366 4467)
Call centre hours are Mon-Fri 6am - 9pm, Sat 7am - 8pm, Sun and public holidays 8am - 6.30pm.
AT customer service centres
Find your nearest AT customer service centre.
Find list of AT HOP retailers.
Write to us
AT HOP
Private Bag 92250
Auckland 1142.
We would like you to know that our AT HOP terms of use have changed as of 27 November 2017. Find out about the changes and read the AT HOP card terms of use.