Ways to contact us about your card Ways to contact us about your card

If you need help or have any questions or problems with your AT HOP there are multiple ways to contact us.

Online feedback

Contact us about AT HOP online

AT HOP call centre

Call on 09 366 4HOP (366 4467)

Call centre hours are Monday to Friday - 6am to 8pm, Saturday/Sunday/public holidays - 8am to 6:30pm.

AT customer service centres

Find your nearest AT customer service centre.

Find list of AT HOP retailers.

Write to us

Private Bag 92250
Auckland 1142.


Terms of use of the AT HOP cards are available here.