In the past couple of weeks we have become aware of isolated issues where some customer’s online card top-ups have not worked.

Some customers have received an error message when trying to top-up but then the transaction appears to have gone through.  Please note that the money from these transactions has not been received by Auckland Transport and will not be charged to your credit card.  It may be that the amount is “on hold” with your bank which the bank will then release back to you.  This can take between 7 – 10 days depending on who you bank with.

If you have an issue or a query you can contact us, on ph 09 366 4467, Mon-Fri 6am - 9pm, Sat 7am - 8pm, Sun and public holidays 8am - 6.30pm and we will assist in resolving this. Please be aware our call waiting times might be a bit longer than usual.

We are working hard with our technology suppliers to fix the problem and are aiming to have it rectified as quickly as possible. We apologise for any inconvenience this may have caused you.

Auckland Transport

School buses to Albany Primary

  • 061 : Albany Heights to Albany Schools
    Departs: 7.40am
    Operator: Ritchies
    Serving: Albany Junior High , Albany Primary , Albany Senior High
    Route: The Avenue (from stop near corner SH17), Hobson, SH17, Albany Heights, Gills, SH17, Albany Highway, Albany Senior High (approx 8.05am), Albany Highway, Appleby, Albany Junior High (approx 8.15am), Appleby, Albany Highway, Bass, Albany Primary School (approx 8.30am)
    Notes: Last updated 13 September 2017
  • 062 : Unsworth to Albany Primary
    Departs: 8.05am
    Operator: Ritchies
    Serving: Albany Primary
    Route: Meadowood (from stop near corner Sevilla Pl), Devonshire, Caribbean, Goldfinch, Unsworth, Barbados, Carribbean, Upper Harbour Hway, Albany Hway, Schnapper Rock, Albany Highway, Bass, Albany Primary (at approx 8.40am)
    Notes: Last updated 13 September 2017

School buses from Albany Primary

  • 061 : Albany Schools to Albany Heights
    Departs: 3.05pm
    Operator: Ritchies
    Serving: Albany Junior High , Albany Primary , Albany Senior High
    Route: Albany Primary, Bass, Albany Highway, Appleby, Albany Junior High (approx 3.15pm), Appleby, Albany Highway, Albany Senior High (approx 3.25pm), Albany Highway, SH17, Gills, Albany Heights, SH17, Hobson, The Avenue (to stop near corner SH17 at approx 3.55pm)
    Notes: Last updated 13 September 2017
  • 062 : Albany Primary to Unsworth
    Departs: 2.58pm
    Operator: Ritchies
    Serving: Albany Primary
    Route: Albany Primary, Bass, Albany Highway, Schnapper Rock, Albany Hway, Upper Harbour Hway, Carribean, Barbados, Unsworth, Goldfinch, Caribbean, Devonshire, Meadowood (to stop near corner Sevilla Pl at approx 3.25pm)
    Notes: Last updated 16 November 2017.