In the past couple of weeks we have become aware of isolated issues where some customer’s online card top-ups have not worked.

Some customers have received an error message when trying to top-up but then the transaction appears to have gone through.  Please note that the money from these transactions has not been received by Auckland Transport and will not be charged to your credit card.  It may be that the amount is “on hold” with your bank which the bank will then release back to you.  This can take between 7 – 10 days depending on who you bank with.

If you have an issue or a query you can contact us, on ph 09 366 4467, Mon-Fri 6am - 9pm, Sat 7am - 8pm, Sun and public holidays 8am - 6.30pm and we will assist in resolving this. Please be aware our call waiting times might be a bit longer than usual.

We are working hard with our technology suppliers to fix the problem and are aiming to have it rectified as quickly as possible. We apologise for any inconvenience this may have caused you.

Auckland Transport

School buses to Hobsonville Primary

  • 001 : Massey West to Hobsonville Primary
    Departs: 8.25am
    Operator: Pavlovich
    Serving: Hobsonville Primary
    Route: From 410 Don Buck Rd, Royal, Moire, Luckens, Hobsonville, Luckens, Marina View, Wiseley, Hobsonville, Hobsonville Primary at approx 8.50am
    Notes: Last updated 11 June 2017.

School buses from Hobsonville Primary

  • 001 : Hobsonville Primary to Massey West
    Departs: 3.10pm
    Operator: Pavlovich
    Serving: Hobsonville Primary
    Route: Hobsonville Primary on Hobsonville Rd, Wiseley, Marina View, Luckens, Hobsonville, Oriel, Moire, Royal, Don Buck, ends opposite 394 Don Buck Rd.
    Notes: Last updated 11 June 2017.