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Auckland Transport

Downtown programme Downtown programme

Over the next 10 years, Auckland Council has a vision to transform the waterfront into an attractive, people friendly environment. Auckland Transport will be delivering the first part of this vision from 2018 to 2021.

Project status: Construction
Project zone: Central 

Project overview

Over the next ten years, the Downtown programme will be creating a generous and welcoming destination along the water’s edge that is recognisably Tāmaki Makaurau.

The space will better connect people with the Waitematā Harbour. Residents, workers and visitors will have a safer and more attractive environment in which to move, to rest, and to meet.

The first stage of the programme will see 7 key projects delivered before 2020:

Downtown map main

  • Preparatory works
    • Utilities services investigation
    • Utilities services relocation
  • Quay St strengthening (seismic strengthening of the seawall).
  • Quay Street enhancement.
  • Britomart East bus interchange.
  • Lower Albert Street bus interchange upgrade.
  • Stage 1 Ferry terminal redevelopment.
  • Downtown public space.
  • New mooring dolphin at the end of Queens Wharf.

Project details

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Quay Street utilities

Investigative works on Quay Street before Christmas 2018 will identify underground services, such as power and gas, and provide essential information for construction planning.

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Quay Street strengthening

Auckland Transport (AT) will be undertaking seismic strengthening below Quay Street between Princes Wharf and Marsden Wharf. This will be the first step in the revitalisation of Quay Street. 

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Quay Street enhancement

Quay Street will become a revitalised waterfront place, with wider footpaths, easier navigation, new street furniture, more trees, and greater opportunity for business and events.

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Downtown bus interchanges

Auckland Transport (AT) will ensure Quay Street retains its function as a downtown transport hub, integrating different modes of transport and improving navigation between trains, buses and ferries.

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Downtown ferry basin redevelopment

Auckland Transport (AT) will be creating six new berths on the west side of Queens Wharf.

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Downtown public space

Auckland Transport (AT) and Auckland Council will be creating an exciting waterfront public space in the ferry basin between Princes Wharf and Queens Wharf.

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Mooring dolphin

A new cruise mooring structure at the end of Queens Wharf means newer and larger ships will be able to dock in central Auckland.


  • Utilities investigation begins mid-October 2018 and finishes early December 2018.
  • Utilities relocation begins late December 2018 finishes mid-2019.
  • Mooring dolphin begins early 2019 finishes early 2020.
  • Quay Street enhancements begins early 2019 finishes late 2020.
  • Quay Street strengthening early 2019 finishes mid-2020.
  • Downtown Public space construction late 2019 finishes late 2020.
  • Lower Albert St bus interchange starts late 2019 and finish late 2020.
  • Downtown Bus interchange construction starts late 2019 and finish late 2020.
  • Ferry basin redevelopment – stage one starts mid 2019 finishes late 2019.

Have your say

The Downtown programme timeline is ambitious, delivering seven project by 2021 and your input will help us get things right.

Through November and December, we will be popping up at different locations and events downtown where you can talk to us and see where we are up to with the Downtown programme.

Before we begin construction, we want to understand any issues or concerns you may have any suggestions on how to minimise potential impacts while construction is underway.

Your local knowledge will give us a better understanding of the area and help us make improvements to our construction plans.

Give feedback on the Downtown programme

Feedback closes Sunday 23 December 2018.

Download the Downtown programme information brochure (PDF 1.3MB)

Come talk to us

From Wednesday 21 November to mid December we will be running a series of information drop in sessions in key locations in the downtown area. Come along and meet the project team and ask questions, find out more about the Downtown programme, and give us your feedback:

  • Wednesday 21 November, 11:30am to 1:30pm - Auckland Transport, 20 Viaduct Harbour, Auckland, 1010. Main entrance.
  • Thursday 22 November, 11:30am to 1:30pm - Auckland Council, 135 Albert Street, Auckland, 1010. Main entrance.
  • Tuesday 27 November, 11am to 2pm - Takutai Square, Auckland, 1010. Atrium entrance.
  • Tuesday 27 November, 4.30pm to 6pm - Heart of the City Public Engagement, Generator, Stanbeth House, 28 Customs Street East, Auckland, 1010. Level 1.
  • Wednesday 28 November, 11:30am to 1:30pm - PWC Tower, 188 Quay Street, Auckland, 1010. Main lobby.
  • Thursday 29 November, 11am to 2pm - Ellen Melville Centre, 2 Freyberg Place, Auckland, 1000. Main entrance.
  • Friday 30 November, 6pm to 9pm - Auckland Night Markets, Shortland Street, Auckland, 1010. Main Street.
  • Saturday 1 December, 9am to 12pm - La Cigale Market Britomart, Te Ara Tahuhu Walking Street, Britomart, Auckland 1010.
  • Tuesday 4 December, 11am to 2pm - Ellen Melville Centre, 2 Freyberg Place, Auckland, 1000. Main entrance.
  • Wednesday 5 December, 11am to 2pm - Takutai Square, Auckland, 1010. Atrium entrance.
  • Thursday 6 December, 11:30am to 1:30pm - Zurich House, 21 Queen Street, Auckland, 1010. Main lobby.
  • Monday 10 December, 11:30am to 1:30pm - AMP, 29 Customs Street West, Auckland, 1010. Main lobby.
  • Wednesday 12 December, 12:30pm to 2:30pm - Ellen Melville Centre, 2 Freyberg Place, Auckland, 1000. Main entrance.
  • Thursday 13 December, 11am to 2pm - Takutai Square, Auckland, 1010. Atrium entrance.

After feedback closes

We will analyse all of the feedback and use it to help refine the proposal. Your local insights will help us make an informed decision to make your streets safer for everyone.

We will prepare a report on the feedback received and any changes made to construction planning will be published here. If you provided your contact details when giving us feedback, we will notify you when the report is available

For more information on this project

Contact Auckland Transport