Skip to Main Content
Auckland Transport

Residential parking zones

A residential parking zone is a time-restriction that applies to on-street parking spaces across a residential area. If you are a resident or run a business within the zone, you can apply for permits and coupons that give you exemption from the restrictions.


Residential parking zones in Auckland


Operating

Under consideration


Parking zone features

  • The time restriction for parking spaces within the zone is typically 2 hours, Monday to Friday, 8am to 6pm (excluding public holidays).
  • Residents and businesses within the zone can apply for permits and coupons that exempt eligible vehicles from the time restriction.
  • Anyone can park for up to 2 hours without a permit or coupon.
  • Parking permits are issued based on priority - find out more about permit allocation.
  • Daily coupons give local residents, businesses and their visitors the ability to stay longer than the time restriction. Residents will receive 50 free visitor coupons per year.
  • New developments and homes built after the notification of the Auckland Unitary Plan (30 September 2013) are not eligible for permits - find out more.
  • To ensure parking spaces are available, the number of permits issued is capped at 85% of the total number of spaces in the zone.
  • Vehicles that park within the zone for longer than the permitted time without a valid permit or coupon may be ticketed.

Benefits

  • Fairly share access to on-street parking amongst residents, businesses and visitors.
  • Discourage commuter parking within city fringe suburbs.
  • Reduce congestion from vehicles cruising for a parking space.
  • Reduce the stresses associated with living and working within an area of high parking demand.

Permit eligibility and cost

Permits are for residents and businesses within the zone (you will need to provide proof of address):

  • If you live within the zone, you can apply for as many permits as there are vehicles registered to your address. Because the number of permits is capped, you may not get all the permits you apply for.
  • If you run a businesses within the zone, you can apply for 1 permit.

New housing developments

New houses and developments built after the Unitary Plan was notified (30 September 2013) are not eligible for parking permits. This is to protect the sustainability of the parking schemes and stop developers passing on the costs of providing parking to ratepayers.

Developers and new home builders have a responsibility to ensure they have sufficient off-street parking to meet their needs.

Cost

Permits cost $70 per year.

Allocation

Permits are allocated 1 at a time in rounds based on a priority system. If you are a resident applying for multiple permits, you will only be able to receive 1 permit in each allocation round. The allocation process stops once the permit cap is reached or when all applicants have received a permit.

Groups in order of issuing priority (1 = high, 5 = low)

  1. House on a single title without off-street parking or an apartment building built before 1944 without off-street parking.
  2. House on a single title with 1 off-street parking space.
  3. All other house or townhouses.
  4. Apartments.
  5. Businesses located within the parking zone.

Coupons

Coupons are valid for one day. In the short term, coupons will be provided in the form of a scratch card (supplied in books of 10) to be displayed on the dashboard of your vehicle. Later this year, we will introduce an electronic system.

Cost

Coupons cost $5 each. Any resident or business within the zone can buy coupons (there is no restriction on the number).

Free coupons

Residents within the zone are eligible for 50 free coupons each year. If you apply for a permit, you will be sent your allocated coupons, regardless of whether your permit application is successful.

During this initial period we will limit coupons to 20 at a time, as the scratch cards will not be required once we introduce the electronic system. If you run out, simply apply for more.

Businesses are not eligible for free coupons.

Using coupons

Coupons can be used for your vehicle or a vehicle belonging to someone else, for example, a visiting relative, tradesperson, or staff member.

Tradespeople who plan to stay over 2 hours can also buy critical services coupons from AT. Find out more about critical services parking coupons.


How to apply

Once a year, residents and businesses within the zone can apply for permits. Outside this period, permits may be available if the permit cap has not been reached. You can buy coupons at any time.

Apply for a permit and/or order coupons

Documentation required for permits

  • Proof of residence, e.g. power bill, bank statement (excluding online statements), electoral roll letter less than 3 months old, or a current tenancy agreement (water or rates bills are not accepted as they confirm ownership, not residency).
  • Vehicle registration details. If you have a company vehicle that is not registered to your home address, include a note from your employer.

Documentation required for coupons

  • Proof of residence, e.g. power bill, bank statement, or electoral roll letter less than 3 months old, or a current tenancy agreement.

Once we receive your application

We will contact you within 5 working days to let you know if your permit(s) and/or coupon(s) have been approved and how to pay for them.

If you are a new tenant, it would be advisable to submit a permit application as soon as you have signed a tenancy agreement.

How to pay

Cash payments are not accepted by post or in person.

Online: Account2Account or credit card

Once your permit application is approved, online payment can be made by credit card or account to account. We will send you an email with a link to our secure online payment site.

*Account2Account is currently only available for customers of these banks: ANZ, ASB, BNZ, KiwiBank, TSB, Westpac.

In person

Once your permit application is approved, you can pay in person at the AT kiosk, Level 1B of the Downtown car park (Albert Street side), 31 Customs Street West (corner of Lower Hobson Street and Customs Street West), Auckland Central, from 8:30am to 4:30pm.

Payment methods accepted are:

  • Personal cheques – made out to Auckland Transport. On the reverse, include the permit number and invoice number, which you will receive in an email confirming that your permit has been approved.
  • EFTPOS.
  • Credit card (Visa, Mastercard).
  • Debit card.

By cheque

If you are paying by cheque, you can send a cheque made out to Auckland Transport along with the reference number from your online application and send it to: Parking Permits, Auckland Transport, Private Bag 92250, Victoria Street West, Auckland 1142.

Using your permit

Once we confirm your payment, your electronic permit will be activated and we will send you a confirmation email.

Changing vehicle details

If you change vehicles, we can consider transferring the permit to your new vehicle. Please contact us in writing to let us know about the change. Please include any documentation to support your request, e.g. proof of vehicle sale or disposal.


How we manage parking zones

Permits and coupons are “paperless”. Instead, a vehicle’s registration plate is linked to an electronic permit or coupon.

The system is updated in real time, meaning that coupons are valid from the time of purchase.

Parking zones are marked by P120 Zone signs located at approximately 200m intervals.

Licence plate recognition parking enforcement

AT uses a licence plate recognition (LPR) system to help enforce the 2-hour parking restriction in our residential parking zones.

A camera mounted on an AT vehicle operated by a parking officer records the licence plate details of vehicles parked in residential parking zones and checks them against the current list of permit holders, flagging any that are not listed.

Another set of images is taken 2 hours later. If an unlisted licence plate is detected in both sets of images, it usually indicates that the vehicle has overstayed the parking limit.

When these vehicles are identified, the parking officer will physically check the vehicle for visitor or daily coupons, and issue a ticket if required.

The LPR cameras record footage focussed on licence plates. Images captured are strictly confidential and only images relating to parking infringements are retained by AT. Footage is only available to authorised members of our Parking or Legal teams, and we cooperate with Police if a request for footage is filed.

The LPR vehicles will only monitor parking in residential parking zones and are not used for pay-and-display parking managed by AT at this stage. They are not currently used to identify expired warrants of fitness, registrations or stolen vehicles; these are checked manually by parking officers.


Terms and conditions

  1. The annual permit or daily permit may only be used in the parking place that is defined as part of the residential parking zone and is not an authorised vehicle for the purpose of any other authorised vehicle parking place on the Auckland Transport system.
  2. The annual permit and daily permit exempts the vehicle from the parking time restrictions operating within the signed boundary of the residential parking zone.
  3. Vehicles parked on the road without a valid parking permit and which exceed the permitted maximum time of parking, without moving while the residential parking zone is in operation, may receive an infringement notice.
  4. The parking scheme operates on a "first in, first served" basis and does not guarantee the availability of any parking space.
  5. The permit does not exempt the driver from parking laws or general parking restrictions imposed by the Road user Rule (for example, no parking over a driveway, no parking within 6m of an intersection) or the Auckland Transport Traffic Bylaw 2012.
  6. The permit does not apply to any prohibited or no-stopping areas such as bus stops, taxi stands, mobility parking bays, clearways or where there are broken yellow lines. This also applies to any other timed parking restrictions within the residential parking zone.
  7. An authorised vehicle for an annual permit must not be a trailer, boat, caravan, truck, bus or tractor.
  8. An authorised vehicle for a daily permit must be a passenger or commercial vehicle under 3 tonnes, a removal truck, trailer, caravan or a tractor.
  9. The permit is not transferable to another vehicle without the prior agreement and approval of Auckland Transport.
  10. Auckland Transport must be notified by the permit holder when they cease to reside at the address given in the corresponding permit application.
  11. The permit is for personal use and will be revoked if the permit is directly or indirectly used for commercial purposes.
  12. Auckland Transport reserves the right to revoke this permit / daily permit at any time and without reason.

Further information

Find out more on AT's parking strategy policies for residential streets.