Auckland Transport

Residential parking zones Residential parking zones

If you are a resident or run a business within a residential parking zone, you can apply for permits and coupons that give an exemption from parking zone restrictions.


Parking zone features

  • A residential parking zone is an area with a time-restriction that applies to on-street parking spaces across a residential area.
  • The time restriction for parking spaces within the zone is typically 2 hours, Monday to Friday, 8am to 6pm (excluding public holidays).
  • Subject to eligibility, residents and businesses within the zone can apply for permits that give an exemption from the parking restriction, or coupons that give a 1-day exemption.
  • Residential Parking Zone parking permits do not necessarily guarantee permit holders a parking space in their street.

Permit fee and annual cycle dates

Permit fee

  • The permit fee is $70 per vehicle, per annual cycle. 

Annual cycle

The residential parking zone areas in operation are:

  • Each residential parking zone operates on a set annual cycle.
  • Permits are valid for the year of the set annual cycle date range.
  • Annual permits approved will be valid for 1 year, or part thereof, until the end of the annual cycle date range.
  • The full fee is charged, regardless of when the application is applied for during the cycle.

Annual cycle dates

  • Freemans Bay: 14 November 2017 – 13 November 
  • Grafton: 2 July – 1 July
  • Mt Eden: 3 October 2017 – 2 October 
  • Parnell: 18 December 2017 – 17 December 
  • Ponsonby: 19 June 2017 – 18 June 
  • St Marys Bay: 19 September 2017 – 18 September

View maps of these zones


Permit eligibility

Permits are for residents and businesses within the zone:

  • If you live within the zone, you can apply for as many permits as there are vehicles registered to your address. Because the number of permits is capped, you may not get all the permits you apply for.
  • If you run a businesses within the zone, you can apply for 1 permit.

New housing developments

New developments and homes built after the notification of the Auckland Unitary Plan (30 September 2013) are not eligible for parking permits.

This is to protect the sustainability of the parking schemes and stop developers passing on the costs of providing parking to ratepayers. Developers and new home builders have a responsibility to ensure they have sufficient off-street parking to meet their needs.


Allocation

To ensure parking spaces are available, the number of permits issued is capped at 85% of the total number of spaces in the zone.

Permits are allocated 1 at a time in rounds based on a priority system. If you are a resident applying for multiple permits, you will only be able to receive 1 permit in each allocation round. The allocation process stops once the permit cap is reached or when all applicants have received a permit.
Groups in order of issuing priority (1 = high, 6 = low):

  1. House on a single title without off-street parking or an apartment building built before 1944 without off-street parking.
  2. House on a single title with 1 off-street parking space.
  3. All other house or townhouses.
  4. Apartments.
  5. Community groups, school, education provider.
  6. Businesses located within the parking zone.

Residential 1 day coupons

Residential coupons are valid for one calendar day.

Free coupons

Each residence within the zone is eligible to receive an allocation of 50 free coupons in each permit annual cycle.

If you apply for a residential permit, you will be sent your allocated coupons, regardless of whether your permit application is successful.

Businesses are not eligible for free coupons.

Coupons are provided in the form of a scratch card (supplied in books of 10) to be displayed on the dashboard of your vehicle. Paper coupons will be issued 20 at a time. If you run out, simply apply for more. Later in 2018 we will introduce an electronic system for coupons.

Additional coupons

Additional coupons can be purchased for a fee of $5 each.

Any resident or business within the zone can buy coupons (there is no restriction on the number).

Using coupons

Coupons can be used for your vehicle or a vehicle belonging to someone else, for example, a visiting relative.


How to apply

Once a year, residents and businesses within the zone can apply for permits. Outside this period, permits may be available if the permit cap has not been reached. You can buy coupons at any time.

Apply for a permit and/or order coupons

Proof of residence

Proof of residence is required for all permit and coupon applications.

Documents that are accepted as proof of residence are:

  • Generated bill dated within the last two months, eg power or internet bill.
  • Electoral roll letter less than 3 months old.
  • Recent tenancy agreement that clearly shows your name and full address.

Documents that are not accepted are:

  • Water or rates bills are not accepted as they confirm ownership, not residency.
  • Bank statements or documents.
  • Property documents, such as Title papers and Sales and Purchase agreement.

Process

  • We will process your application and contact you to let you know if your permit(s) and/or coupon(s) have been approved and how to pay for them.
  • The processing of your application may be delayed if the correct information or proof of residence is not provided.
  • If the zone is new, or if your zone is coming up to its annual renewal cycle date, we will begin to process applications after the main application period is closed, these dates are provided in the letter we mailed to residential parking zone addresses.
  • Site inspection and investigation may be undertaken by Auckland Transport prior to approving permits.
  • Submitting an application for a residential parking zone permit does not exempt the vehicle from parking zone restrictions. Parking zone signs and restrictions must be adhered to until the parking permit has been approved and activated, or the vehicle may incur a parking fine. 
  • Once we confirm your payment, your electronic permit will be activated and we will send you a confirmation email.

How to pay

Cash payments are not accepted by post or in person.

Online: Account2Account or credit card

Once your permit application is approved, online payment can be made by credit card or account to account. We will send you an email with a link to our secure online payment site.

*Account2Account is currently only available for customers of these banks: ANZ, ASB, BNZ, KiwiBank, TSB, Westpac.

In person

Once your permit application is approved, you can pay in person at the AT kiosk, Level 1B of the Downtown car park (Albert Street side), 31 Customs Street West (corner of Lower Hobson Street and Customs Street West), Auckland Central, from 8:30am to 4:30pm.

Payment methods accepted are:

  • Personal cheques – made out to Auckland Transport. On the reverse, include the permit number and invoice number, which you will receive in an email confirming that your permit has been approved.
  • EFTPOS.
  • Credit card (Visa, Mastercard).
  • Debit card.

By cheque

If you are paying by cheque, you can send a cheque made out to Auckland Transport along with the reference number from your online application and send it to: Parking Permits, Auckland Transport, Private Bag 92250, Victoria Street West, Auckland 1142.

Transfer a parking permit

We will consider transferring a permit to another vehicle, eg. If you have purchased a new vehicle.

Contact us in writing to request the transfer of a permit to another vehicle.

Please provide your name, address, contact number, permit number (if known), old and new car registration numbers, and make and model of the new vehicle.

If the transfer is accepted, you will be notified that the replacement permit has been activated.


Cancel a parking permit

To request cancellation of a parking permit, Contact us in writing to request the change.

Please provide your name, address, contact number, permit number (if known) and car registration number/s.

No refund can be provided for any unused time on the permit, as the permit fee is not monthly pro-rated, customers pay a yearly flat fee.

Once the cancellation has been processed you will be notified.


Terms and conditions

  1. The annual permit or daily permit may only be used in the parking place that is defined as part of the residential parking zone and is not an authorised vehicle for the purpose of any other authorised vehicle parking place on the Auckland Transport system.
  2. The annual permit and daily permit exempts the vehicle from the parking time restrictions operating within the signed boundary of the residential parking zone.
  3. Vehicles parked on the road without a valid parking permit and which exceed the permitted maximum time of parking, without moving while the residential parking zone is in operation, may receive an infringement notice.
  4. The parking scheme operates on a "first in, first served" basis and does not guarantee the availability of any parking space.
  5. The permit does not exempt the driver from parking laws or general parking restrictions imposed by the Road user Rule (for example, no parking over a driveway, no parking within 6m of an intersection) or the Auckland Transport Traffic Bylaw 2012.
  6. The permit does not apply to any prohibited or no-stopping areas such as bus stops, taxi stands, mobility parking bays, clearways or where there are broken yellow lines. This also applies to any other timed parking restrictions within the residential parking zone.
  7. An authorised vehicle for an annual permit must not be a trailer, boat, caravan, truck, bus or tractor.
  8. An authorised vehicle for a daily permit must be a passenger or commercial vehicle under 3 tonnes, a removal truck, trailer, caravan or a tractor.
  9. The permit is not transferable to another vehicle without the prior agreement and approval of Auckland Transport.
  10. Auckland Transport must be notified by the permit holder when they cease to reside at the address given in the corresponding permit application.
  11. The permit is for personal use and will be revoked if the permit is directly or indirectly used for commercial purposes.
  12. Auckland Transport reserves the right to revoke this permit / daily permit at any time and without reason.