Auckland Transport

Residential parking zone consultations

Before residential parking zones are established permanently, Auckland Transport (AT) seeks feedback from residents and local businesses.

AT considers a residential parking zone when on a regular basis, over 85% of car parks in an area are occupied during the day’s 4 busiest hours and there is support from both the local community and the local board.

Residential parking zones have been proposed in these areas:

Find out about applying for a residential parking permit


Freemans Bay


In August 2015, AT sought feedback on the proposal to establish a residential parking zone in Freemans Bay. Based on strong community support, AT proceeded with this proposal.

Timeline

August 2015 – Consultation.
March 2016 – Process of formalising the residential parking zone, giving AT the legal authority to manage and enforce the zone.
June and July 2016 – Permit applications open.
September 2016 - Parking zone signs to be installed.
October 2016 - Parking zone operational.

Feedback results

Summary:

  • 60% of respondents supported or strongly supported the proposal and 34% opposed or strongly opposed the proposal.
  • 78% of respondents living within the proposed zone area supported or strongly supported the proposal and 16% opposed or strongly opposed.
  • Respondents felt that the scheme will free up parking for themselves, visitors and tradespeople.
  • Respondents felt that the proposal recognises the needs of the local community.

Key feedback and AT’s response

Permit cost

The cost of a permit ($70) helps to cover the administrative costs of the scheme. This includes staff costs to monitor the area and process permit applications.

Coupon cost

Coupons are priced at a level ($5) to effectively manage demand, helping to ensure that sufficient on-street parking is available. Every residential address within the zone will receive 50 free coupons each year. We think this will be sufficient for most households. AT will monitor the scheme and may adjust the price of coupons in response to demand.

Permit cap vs unlimited coupons

A permit cap prevents more permits being issued than there are parking spaces available. AT does not think there will be a high demand for coupons given the relatively low number of businesses within the area. If the demand for coupons means that the availability of parking in the area is reduced to a level that undermines the effectiveness of the zone, then the price per coupon can be increased, reducing demand.

On-selling coupons

AT will make clear in the terms and conditions that coupons may not be on-sold. Because of the electronic nature of the scheme, we are confident this activity can be quickly identified.

Businesses and their employees

AT has taken the decision to prioritise residential parking and short stay visitor parking within Freemans Bay. This will make it easier for customers of local businesses to find a park.

Businesses within the zone can purchase coupons for use by their staff, enabling them to park on-street for a daily charge. Businesses outside of the zone do not have this option.

AT’s Travel Demand team will work with local businesses to help their employees determine which transport options are best for them.

Parking across residential driveways

Parking across a driveway is prohibited in legislation – paragraph 6.9 of Land Transport (Road User) Rule 2004. AT is confident that the zone will free up sufficient parking so that residents can find a park near to their property.

Zone boundary changes

As a result of feedback and further assessment by the project team, AT made several changes to the zone boundary.

See the Freemans Bay residential parking zone map we consulted on (JPG 152KB) 

Hopetoun Street

Originally included on the north side only, this street is now excluded from the zone. Most of the street is already marked as no stopping and future projects may change the parking layout.

Howe Street, south of Beresford Street Central

This section of Howe Street is now excluded from the zone. There are already a number of parking restrictions and no-stopping areas around Auckland Girls’ Grammar. Combining this with the P120 parking restriction associated with the residential parking zone could confuse visitors to the area.

Northern side of Franklin Road between Middle Street and Scotland Street / northern side of Middle Street and Runnell Street / northern end of England Street between College Hill and Runnell Street

The original proposal excluded properties within these areas from the zone, because they are mostly businesses or apartments. However, the streets were included within the zone. This would have meant that people living or working within these areas were ineligible for permits or coupons and limited to two hours (P120) parking on-street. The changes to the boundary now exclude both the properties and the corresponding areas of street from the zone.

The western end of Renall Street / southern side of the western end of Russell Street / western end of Pember Reeves Street

These streets connect with Ponsonby Road. AT will soon consult the local community on a parking plan and the zone boundary has been adjusted to better reflect where the different parking schemes might intersect.


Mt Eden


In September 2015, AT sought feedback on a proposal to establish a residential parking zone in Mount Eden. Based on strong community support, AT formalised the proposal.

Timeline

September 2015 – Consultation.
March 2016 – Process of formalising the residential parking zone, giving AT the legal authority to manage and enforce the zone.
22 July to 14 August 2016 – Permit application period (we will notify residents in advance about how to apply). 
September 2016 – Parking zone in place and operating.

Feedback results

Summary:

  • 67% of respondents supported or strongly supported the proposal while 29% opposed or strongly opposed the proposal.
  • Respondents felt that the proposal recognises the needs of the local community.
  • Respondents felt that the scheme will reduce congestion and free up parking for residents and their visitors.

Key feedback and AT's response

Permit cost

The $70 cost of permits will cover administration of the scheme over the year. This includes staffing costs to monitor the area and process permit applications.

Coupon cost

Coupons are priced at $5 each, to manage demand and help ensure that sufficient on-street parking is available. Each eligible residential address within the zone will receive 50 free coupons each year. We think this will be sufficient for most households, however more can be purchased from AT. We will monitor the scheme and may adjust the price of coupons in response to demand.

Permit cap vs unlimited coupons

A permit cap prevents more permits being issued than there are parking spaces available. AT does not think there will be a high demand for coupons given the relatively low number of businesses within the area. If the demand for coupons means that the availability of parking in the area is reduced to a level that undermines the effectiveness of the zone, then the price per coupon can be increased, reducing demand.

Zone boundary

The proposed Mt Eden residential parking zone is close to Mt Eden Station and bus routes on Dominion Road, making it a popular area for daily commuter parking.

The streets included within the proposed zone are primarily residential. Mixed use and commercial areas have been excluded from the zone, with priority in these areas given to short term parking. Arterial roads have also been excluded, as parking may be restricted at busy times of the day, in order to keep traffic flowing. The zone area has been kept initially small, so as to be manageable. If successful, it may be expanded.

See a map of the proposed Mt Eden residential parking zone (PDF 100KB) 

Businesses and their employees

AT has taken the decision to prioritise residential parking and short stay visitor parking within the zone area. This will make it easier for customers of local businesses to find a park.

Businesses within the zone can purchase coupons for use by their staff, enabling them to park on-street for a daily charge. Businesses outside of the zone do not have this option.

AT’s Travel Demand team will work with local businesses to help their employees determine which transport options are best for them.

Zone hours of operation

The zone will be in place 8am-6pm, Monday to Friday, reflecting standard business hours and consistent with other residential parking zones in Auckland. The timings mean that after hours and weekend visitors to Mount Eden can stay for longer than two hours without needing a coupon.

Other feedback

Some feedback related to matters this project will not directly address, such as vehicle speeds through the area, or whether parking should be permitted on footpaths. This feedback has been shared with other teams in AT who will consider whether changes are needed.


St Marys Bay


AT trialled the St Marys Bay residential parking zone, starting on 23 July 2012. A final evaluation was completed in May 2014. Based on evaluation of the trial, AT made the residential parking zone permanent.

In July 2015, a further consultation was completed with residents of Hackett Street, Swift Avenue, Ring Terrace, Amiria Street, and Percival Parade on whether they wanted to be included in the parking zone.

The St Marys Bay residential parking zone went into operation on 22 August 2016. Old permits are no longer valid.

Trial background

AT receives many complaints from residents about parking in city fringe suburbs such as St Marys Bay. Many of these complaints stem from commuters parking in residential streets then walking or catching the bus to the CBD or Ponsonby.

Commuter parking has a considerable impact on residents, especially those without off-street parking, including lack of parking, blocked driveways, and traffic congestion in morning and afternoon peak hours.

In late 2011, the St Marys Bay Association asked AT to investigate these issues and look at potential solutions. AT developed a proposal in conjunction with the St Marys Bay Association and consulted residents in late 2011.

In March 2012, AT approved the trial of the St Marys Bay Parking Zone with the full support of the Waitemata Local Board and the St Marys Bay Association.

This type of parking zone had not been used before in Auckland. The trial was partly introduced to inform the development of a Residential Parking Policy for Auckland.

Evaluation of the trial

Overall, the St Marys Bay residential parking zone trial has achieved its stated objectives. It has been successful in managing parking pressures in the area and has also helped improve congestion by encouraging commuters to shift to public transport.

Key outcomes of the trial are:

  • Overall parking occupancy levels are below 50%. The trial has reduced traffic congestion and improved parking availability for residents and their visitors.
  • The compliance rate has improved since the beginning of the trial which means the parking zone has been effective in addressing the commuter type parking behaviour in St Marys Bay residential parking zone.
  • 89% of the residents within the residential parking zone feel the trial has succeeded in addressing parking issues. Residents have been given parking priority. This may be a contributing factor in strong approval of the parking zone. Interestingly, 74% of the residents outside the parking zone had a positive view of the trial as well. It demonstrates desire among the residents outside the zone that a similar approach to parking management is also implemented in their residential streets.
  • The cost of parking permits still appears to be an issue for some residents.
  • Businesses, both within and outside the residential parking zone, do not feel the trial has benefited them considerably. Although the parking availability has helped their clients, lack of all-day parking opportunities of staff appears to be the cause of dissatisfaction.
  • The total number of active parking permits accounted for 72% of the total parking supply within the parking zone. Although the actual usage of parking permits is considerably lower, this situation may not be sustainable in long term as it may lead to demand exceeding supply.
  • Revenue generated through the parking permits recovers the annual operating cost but will take seven years to repay the capital cost of installing the zone.

Read the St Marys Bay parking trial closure report (PDF 432KB).

Recommendations

Based on evaluation of the trial, AT will make the St Marys Bay residential parking zone permanent.

The trial has also proved that residential parking zones can be highly effective in addressing commuter parking issues in city fringe areas. AT is investigating the introduction of residential parking zones in other areas of central Auckland.

Further consultation - July 2015

AT consulted with residents of Hackett Street, Swift Avenue, Ring Terrace, Amiria Street, and Percival Parade on whether they wanted to be included in the St Marys Bay residential parking zone.

Around 35% of residents provided feedback, with 91% of respondents being supportive of the proposal. Based on the strong community support, AT included the 5 streets within St Marys Bay residential parking zone.

Streets in the St Marys Bay residential parking zone

Cameron Street, Caroline Street, Dedwood Terrace, Dublin Street, Dunedin Street, Green Street, Harbour Street, London Street, Melford Street, New Street, Selby Square, Seymour Street, St Francis de Sales Street, St Marys Road (numbers 19, 21, 24-89), Vine Street, Waitemata Street, Yarborough Street, Hackett Street, Swift Avenue, Ring Terrace. Amiria Street and Percival Parade.

See a map of the St Marys Bay parking zone (JPG 166KB) 


Ponsonby


From 23 May to 24 June 2016, AT sought feedback on the proposal to establish a residential parking zone in Ponsonby. The parking zone is close to Ponsonby Road, making it a popular area for daily commuter parking.

See a map of the Ponsonby parking zone area we consulted on (PDF 440KB) 

Streets within the zone:

Bayard Street, Brown Street, Clarence Street, Cowan Street, Douglas Street, Fitzroy Street, Islington Street, John Street, Kent Street, Lincoln Street, Mira Street, Norfolk Street, O'Neill Street, Pompallier Terrace (between Ardmore Road and Redmond Street), Ponsonby Terrace, Prosford Street (between Provost and Blake Streets), Provost Street, Richmond Road (between Lincoln and Sussex Streets), Scott Street, Sheehan Street, Stuart Street, Summer Street, Tole Street, Vermont Place, Vermont Street.

Feedback

We received nearly 300 submissions from residents. Feedback was generally positive, with around 74% in favour of a residential parking zone.

Download the detailed feedback report (PDF 924KB, 47 pages) 

Based on the feedback, we plan to implement the parking zone in June 2017. Permit applications were open from 16 December 2016 to 3 February 2017.

The residential parking zone will be rolled-out in conjunction with the Ponsonby Road paid parking zone, which will simplify parking for visitors to Ponsonby's commercial area.

For more information or assistance

If you need clarification or have any concerns about how the parking scheme will operate in Ponsonby or possible impacts it may have upon you, please contact our Parking Design team, using our online feedback form or by calling 09 355 3553.