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Auckland Transport

AT Park help

If you have questions or need help

Call us on 09 528 7275 (7am to 10pm, 7 days).

Fill in our feedback form

Closing your account

If at any time, you need to close your AT Park account, please fill in our feedback form.

Keeping your details safe

Your personal information, including account details, can only be accessed by logging in with your username and password. All you personal information, including account details, are stored in an encrypted, secure database and handled in accordance with current industry standards. AT uses a secure payment gateway provider and does not hold any credit card information on our system.

Enforcement

When you use AT Park, there is no need to display a ticket on your dashboard. Parking officers use a smart phone application to check vehicle registration plates and see parking has been paid using AT Park.

If you believe you have been issued an infringement by mistake when you paid using AT Park, use our form to query or pay a parking fine.

Other help