Auckland District Health Board's collaborative approach to travel planning won them the 2015 Commute travel champion award.
Getting people involved
Right from the start, Auckland District Health Board (ADHB) got staff, patients, visitors, and the local community involved in the process of identifying travel issues and developing solutions.
The health board created the Sustainable Transport Project and, in collaboration with AUT, set up the Design for Health and Wellbeing Lab. The lab focussed on unlocking the ADHB's transport puzzle, including the various travel options to offices, hospitals, and clinics, parking capacity, wayfinding to Auckland City Hospital, and how to help people get from the car park to the front doors.
The design lab enabled the health board to expand their thinking and also gave AUT design students an opportunity to get involved.
The project team identified that good communication would be key to getting people on board and they started with a survey on how staff, patients, and visitors use different travel modes and their general travel behaviour. The data collection also included the physiological impact of travel and real personal experiences of staff and patients.
They received responses from over 2,500 staff and 1,000 patients.
Staff stories about how they travelled to work and what benefits they got from cycling, car pooling, and taking public transport were then presented in the staff magazine, on the staff intranet, and via the ADHB Twitter account.
Auckland Transport (AT) helped the health board create a travel guide to give new staff all the information they need on work travel choices.
Travel forums and expos
AT also helped ADHB hold forums to share the results of the travel surveys and hear about international transport solutions and urban design. Grafton residents were also invited to attend.
In November 2014, a new covered and secure bike storage cage was installed at Auckland City Hospital, celebrated by a bike to work breakfast and free bike checks.
More than 17 events and expos were held in 2015 promoting a number of key travel options, including the launch of the ADHB commute guide, carpool expos, travel expos focussing on public transport, new network engagement expos, active travel promotions, World Car Free Day promotions, and cycle events (electric bike taster sessions, beginner bike and bike maintenance sessions).
About Auckland DHB
Auckland DHB has approximately 10,000 health and medical staff employed. They have 3 major facilities: Auckland City Hospital, Starship Children's Hospital, and Greenlane Clinical Centre.
ADHB is the destination for over 3,330 patients every day (more than 1.2 million patient journeys a year).
Auckland City Hospital car parks have over 4,200 arrivals daily, making them the 2nd busiest in NZ.