What do you think? Give your feedback on the proposed changes to bus services: Consultation is open from 22 September to 17 October 2014
Auckland Transport
Adapted in accordance with Section 69 of the Copyright Act 1994 by the Royal New Zealand Foundation of the Blind, for the sole use of persons who have a print disability.
Produced 2014 by Accessible Format Production, Blind Foundation, Auckland, New Zealand
This edition is a transcription of the following print edition:
Published by Auckland Transport, 6 Henderson Valley Road, Henderson
© Auckland Transport, 2014
In this e-text edition images have been omitted. Titles and captions have been retained. For figures, descriptions have been given. Tables have been converted to text. Notes added by the e-text transcriber are prefaced by tn (transcriber's note).
Page 1Over the next few years Auckland Transport (AT) is moving to a simpler and more integrated public transport network for Auckland.
We are coming to Pukekohe and Waiuku with proposals that will change the way you use public transport. Within these pages is a map of the proposed bus services for Pukekohe. There will be four new local bus routes running every 30 minutes, seven days a week, connecting with trains at Pukekohe Station to make it easier to access other parts of Auckland.
More people are using the train to Papakura and beyond because trains are quicker than the bus. Overall, train services for Pukekohe will improve. As electric trains are rolled out across all train lines, diesel trains will be used to create a shuttle service between Pukekohe and Papakura. There will be increased evening services and a new weekend service will be introduced.
Pukekohe is a growing area and we will be amending bus routes to cater for the new communities and Special Housing Areas as they develop.
For Waiuku we are proposing a limited all-day bus service with the possibility of a weekend service. There are three bus route options proposed, travelling either to Pukekohe or Papakura. Based on public feedback one of these options will be implemented (see details on page 7).
With your input we hope to improve on the proposed bus routes. So if you live, work, study or play in Pukekohe or Waiuku, now is the time to have your say on the future of your public transport.
We plan to have a new bus network by mid-2016 subject to a competitive tendering process.
To speak to an Auckland Transport representative come along to one of our events (see details on page 8), call (09) 366 6400 or free call 0800 10 30 80.
Visit www.AT.govt.nz/NewNetwork for more information about the New Network for Pukekohe, Waiuku and other areas of Auckland, including maps and videos. You can also download this document in an accessible format.
Consultation on the New Network for Pukekohe and Waiuku runs from Monday 22 September to Friday 17 October 2014.
Page 2Auckland's current public transport network is complex, and in many places infrequent. By undertaking a complete review and restructure of the network we are able to make improvements and address the fundamental problems that limit effectiveness.
Bold changes are needed in order to provide a better level of service, respond to Auckland's growth, and provide attractive public transport solutions to get Aucklanders where they want to go.
The New Network will include Frequent, Connector, Local and Peak services. The Frequent Network will operate within Auckland's central suburbs on key routes, with buses and trains at least every 15 minutes from 7am to 7pm, seven days a week, and with lower frequencies outside of these times. Connector, Local and Peak services will span Auckland's wider area. For Pukekohe and Waiuku this means buses connecting to the local town centre and train network.
The proposed New Network is based on a principle already working in many North American and European cities, which have networks of high frequency services that are designed to work together through easy connections.
The current network tries to connect many locations with many other locations at low frequencies, as in Model 1 below. We are moving to Model 2 which has fewer routes but higher frequencies. The point at which the lines intersect in Model 2 illustrates where a connection would happen.
Diagram:
Direct Service Option: many infrequent overlapping routes (Auckland now)
tn: This diagram shows a complex web of routes, with each route linking two individual locations. The locations shown include residential and activity areas. Each location has multiple routes connecting it with other locations.
End Diagram.
Diagram:
Connective Network Option: fewer routes, more frequency (Auckland future)
tn: This diagram shows the same locations as Model 1, but each location has a single route leading from it to a central hub.
End Diagram.
New bus routes for Pukekohe running every 30 minutes throughout the day connecting the local community to the town centre and to trains at the Pukekohe Station.
More widespread coverage within Pukekohe and a new bus route for the northeast area.
Having four local Pukekohe bus routes will improve bus reliability.
New bus facilities at Pukekohe Station.
A new weekend train service and one later evening train from Britomart will be introduced later this year.
For Waiuku, a limited all-day bus service and the possibility of a weekend service.
Auckland Transport is continuing to assess the potential for electrification to Pukekohe and the provision of stations at Paerata and Drury; however the proposed New Network for Pukekohe and Waiuku is built around local bus services and diesel trains.
While we have to consider the future and what electrification may bring to the wider area, improving current bus and train services is the focus of this consultation. We are not seeking feedback during this consultation on the business case for extending electrification to Pukekohe.
Late this year, services will increase from 25 to 29 per day. Hourly weekend services will commence, and all services will travel between Britomart and Pukekohe via Newmarket.
By mid-2015 when electric trains are fully operational between Papakura and Britomart, a weekday train shuttle will run every 20 minutes in peak and hourly at other times.
By mid to late 2016 we are hoping to further improve the frequency of off-peak trains between Pukekohe and Papakura.
The timing of these improvements is subject to the roll-out of electric trains to Papakura, however good progress is being made. The proposed New Network and improved bus services are built around the new train timetable.
To better support transfers between buses, trains or ferries, we are planning to implement a new Integrated Fares system during mid to late 2015.
Under the new zonal fare system, a fare will be based on the start and end points of your journey and will cost the same whether you travel by bus, train or a combination of the two.
There will be a separate, region-wide consultation on the new fare system before it becomes operational.
Page 3This map shows all the new services proposed for Pukekohe.
tn: In the e-text the map has been replaced with accessible route descriptions. End tn.
All current services within Pukekohe will be changed except for the (50) and (476). The route numbers used are for consultation purposes only, and may not be the final numbers used. Bus stop locations will be reviewed once the New Network is finalised.
Pukekohe Interchange, into Custom Street, (Right) into Manukau Road, (Right) into Stadium Drive, (Right) into East Street, (Left) into Valley Road, (Right) into Twomey Drive, (Left) into Ina Ville Drive, (Right) into Top Road, (Right) into Twomey Drive, (Right) into Valley Road, (Left) into Cape Hill Road, into Seddon Street, into Queen Street, (Left) into Wesley Street, into Massey Avenue, (Right) into Manukau Road, (Left) into Pukekohe Interchange
Pukekohe Interchange, into Custom Street, (Right) into Manukau Road, (Left) into Massey Avenue, into Wesley Street, (Right) into Queen Street, into Seddon Street, (Left) into Paerata Road, (Left) into Kayes Road, (Right) into Beatty Road, (Left) into Birdwood Road, (Left) into Helvetia Road, (Left) into Harris Street, (Left) into Queen Street, (Right) into Wesley Street, into Massey Avenue, (Right) into Manukau Road, (Left) into Pukekohe Interchange
Pukekohe Interchange, into Custom Street, (Left) into Manukau Road, (Left) into Svendson Road, (Right) into Wrightson Way, (Right) into Manukau Road, (Left) into Nelson Street, (Left) into John Street, (Right) into Kitchener Road, (Right) into Wellington Street, (Left) into Beresford Street, (Right) into Puni Road, (Right) into West Street, (Right) into Harris Street, (Left) into Queen Street, (Right) into Wesley Street, into Massey Avenue, (Right) into Manukau Road, (Left) into Pukekohe Interchange
Karaka Rd near Glenbrook Rd (Left) into Paerata Road, (Right) into Seddon Street, into Queen Street, (Left) into Wesley Street, into Massey Avenue, (Right) into Manukau Road, (Left) into Pukekohe Interchange
Pukekohe Interchange, into Custom Street, (Right) into Manukau Road, (Left) into Massey Avenue, into Wesley Street, (Right) into Queen Street, into Seddon Street, (Left) into Paerata Road, (Right) into Karaka Road near Glenbrook Road
Papakura Interchange, (Right) into Railway Street West, (Left) into Wood Street, (Left) into Great South Road, into Karaka Road, (Left) into Paerata Road, (Right) into Seddon Street, into Queen Street, (Left) into Wesley Street, into Massey Avenue, (Right) into Manukau Road, (Left) into Pukekohe Interchange
Pukekohe Interchange, into Custom Street, (Right) into Manukau Road, (Left) into Massey Avenue, into Wesley Street, (Right) into Queen Street, into Seddon Street, (Left) into Paerata Road, (Right) into Karaka Road, into Great South Road, (Right) into Wood Street, (Left) into Railway Street West, (Right) into Papakura Interchange
Page 4A new northeast Pukekohe service (P1) is proposed to run from Pukekohe serving East St, Valley Rd, the Pukekohe Family Health Care clinic at Newsham Park and Cape Hill Rd. This route will be modified in the future to serve more of this area as it develops.
The northwest Pukekohe service (P2) is proposed to run from Pukekohe serving Seddon St, the Pukekohe Family Health Care clinic, Birdwood Rd and Lakeside Retirement Lodge. This route will be modified in the future to serve more of this area as it develops.
The P3 route travels along Manukau Rd, serving the Pukekohe Mega Centre, Kitchener St, Wellington St, Rosa Birch Park and West St.
All three local loop services also serve the town centre and shopping area.
The route P4 is proposed to travel along Paerata Rd to Wesley College/Paerata.
There are a few streets losing service. The streets are: Tasman St, Dublin St, Princess St, Victoria St, Wellington St (between Harris and Beresford St), Queen St (between Ward and Kitchener Rd), Nelson St, John St and Glasgow Rd.
The tables below show the proposed services and frequencies. Times are approximate only and may be changed as a result of this consultation and a competitive tendering process. Actual "first bus" and "last bus" times will also be dependent on the train timetable. Go to page 8 to give your feedback on the proposed bus routes and times.
Frequency: 30 minutes until 7:00 pm then hourly
First bus, Last bus: 6:00am, 9:00pm
Frequency: 30 minutes until 7:00 pm then hourly
First bus, Last bus: 6:00am, 9:00pm
Frequency: 30 minutes until 7:00 pm then hourly
First bus, Last bus: 6:00am, 9:00pm
Departing from: Pukekohe
First bus, Last bus: 6:30am, 6:30pm
Departing from: Wesley College/Paerata
First bus, Last bus: 6:00am, 6.00pm
Route: Pukekohe to Papakura
Frequency: Hourly weekend diesel shuttle
Route: Britomart to Pukekohe
Frequency: Monday to Friday, late evening services will be at 6.58pm, 7.58pm, 8.58pm, (currently last trains are at 6.35pm, 7.20pm and 8.10pm).
Route: Pukekohe to Papakura
Frequency: Monday to Friday, every 20 minutes during peak and hourly off-peak. Diesel shuttle to connect with electric trains at Papakura.
To improve public transport for Pukekohe overall we have needed to make some trade-offs.
There will be four new bus routes replacing the current one loop service; however a few streets will be losing service.
We are proposing to remove buses as more people are using the train, which is a quicker journey to Papakura from Pukekohe.
A bus between Pukekohe and Wesley College/Paerata, (the proposed P4) will be retained. By the time these changes are made a regular train shuttle will be operating. For travel to Drury, there will be a regular bus, seven days a week from Papakura along Great South Road.
We are aware that Paerata North has been identified by the Auckland Council as a Special Housing Area. Planning is still in the early stages and AT is awaiting advice from the council as to when and what shape the housing development will take. For example the location of streets, roads and a possible new station is still being working on by the council, developers and landowners. At this stage we cannot forecast what public transport options can be offered to service this area until more is known. But services will be reviewed as development progresses.
For more on Special Housing Areas go to Auckland Council's website.
Tuakau and Port Waikato bus services. There are no changes proposed to current bus services until the Waikato Regional Council consults with Waikato residents on the Waikato Regional Public Transport Plan in November this year. These services (50 & 476) are in the Waikato region but are currently delivered by bus operators under contract to AT with funding from the Waikato District Council ratepayers. This arrangement is likely to be continued from 2015 onward. We are not seeking feedback on these bus services.
School buses contracted by the Ministry of Education are not part of this consultation.
Electrification to Pukekohe.
This map shows the three bus route options proposed for Waiuku.
tn: In the e-text the map has been replaced with accessible route descriptions. End tn.
The current 479 service will change. The route numbers used are for consultation purposes only, and may not be the final numbers used.
Constable Road near Waiuku College, into Constable Road, (Right) into King Street, (Left) into Kitchener Road, into Collingwood Road, (Left) into Glenbrook-Waiuku Road, into Glenbrook Road, (Left) into Kingseat Road, (Right) into Linwood Road, into Hingaia Road, into Beach Road, (Left) into Great South Road, (Right) into Wood Street, (Left) into Railway Street West, (Right) into Papakura Interchange
Papakura Interchange, (Right) into Railway Street West, (Left) into Wood Street, (Left) into Great South Road, (Right) into Beach Rd, into Hingaia Road, into Linwood Road, (Left) into Kingseat Road, (Right) into Glenbrook Road, into Glenbrook-Waiuku Road, (Right) into Collingwood Road, into Kitchener Road, (Right) into King Street, (Left) into Constable Road, into Constable Road near Waiuku College
Constable Road near Waiuku College, into Constable Road, (Right) into King Street, (Left) into Kitchener Road, into Collingwood Road, (Left) into Glenbrook-Waiuku Road, into Glenbrook Road, (Left) into Karaka Road, into Great South Road, (Right) into Wood Street, (Left) into Railway Street West, (Right) into Papakura Interchange
Papakura Interchange, (Right) into Railway Street West, (Left) into Wood Street, (Left) into Great South Road, into Karaka Road, (Right) into Glenbrook Road, into Glenbrook-Waiuku Road, (Right) into Collingwood Road, into Kitchener Road, (Right) into King Street, (Left) into Constable Road, into Constable Road near Waiuku College
Constable Road near Waiuku College, into Constable Road, (Right) into King Street, (Left) into Kitchener Road, into Waiuku Road, into Puni Road, (Right) into Ward Street, (Left) into Queen Street, (Right) into Wesley Street, into Massey Avenue, (Right) into Manukau Road, (Left) into Pukekohe Interchange
Pukekohe Interchange, into Custom Street, (Right) into Manukau Road, (Left) into Massey Avenue, into Wesley Street, (Left) into Queen Street, (Right) into Ward Road, (Left) into Puni Rd, into Waiuku Road, into Kitchener Road, (Right) into King Street, (Left) into Constable Road, into Constable Road near Waiuku College
Page 6We are proposing a limited all-day service for Waiuku with the possibility of introducing a weekend service.
This is better than the current 479 which only has one bus in the morning to Papakura and returning in the evening. With the proposed improved service, not only will locals have more travel options to either Pukekohe or Papakura, Waiuku Township will benefit from being a more viable destination trip for day visitors.
There are three route options to consider. At this stage we can only implement one of the options so feedback on your preferred option is important to help us make a decision that best reflects customer preference, passenger use and operational capacity. The frequency of buses and how many buses can run during the day is likely to be dependent on which option is adopted.
We would also like your feedback on where you would want to catch the bus through Waiuku Township. The feedback form is on page 8.
Note that with the new zonal fare system, a fare will be based on the start and end points of your journey and will cost the same whether you travel by bus, train or a combination of the two. For example, the fare would be the same whether you travelled from Waiuku by bus to Papakura and beyond or by bus to Pukekohe, diesel train to Papakura then electric train to beyond.
Subject to the outcome of public consultation and a competitive tendering process, any new services and bus stop locations would become operational at the same time changes are made to Pukekohe.
Via Glenbrook Rd to Kingseat Rd, Linwood Rd, Hingaia Rd, Beach Rd and Great South Rd. This is the same route as the current 479.
Frequency: Every 2–3 hours, and every 60 minutes in peak
First bus, Last bus; Departing from Waiuku: 6:00am, 4:00pm
Departing from: Papakura
First bus, Last bus: 9:00am, 6:00pm
Distance: Approximately 35.km
Journey time: Approximately 37 minutes
Destination: At Papakura you can connect to an electric train or another bus for travel to other parts of Auckland.
Via Glenbrook Rd, Karaka Rd and Great South Rd.
Frequency: Every 2–3 hours, and every 60 minutes in peak
First bus, Last bus; Departing from Waiuku: 6:00 am, 4:00pm
Departing from: Papakura
First bus, Last bus: 9:00am, 6:00pm
Distance: Approximately 34.2km
Journey time: Approximately 37 minutes
Destination: At Papakura you can connect to an electric train or another bus for travel to other parts of Auckland.
Via Waiuku Rd, Puni Rd, Ward St, Queen St, Wesley St, Massey Ave and Manukau Rd.
Frequency: Every 1–2 hours and 30 minutes in peak
First bus, Last bus; Departing from Waiuku: 6:00am, 4:00pm
Departing from: Pukekohe
First bus, Last bus: 9:00am, 6:00pm
Distance: Approximately 21.7km
Journey time: Approximately 25 minutes
Destination: At Pukekohe you can connect to local buses or a diesel train that takes approximately 17 minutes to Papakura. Once at Papakura you can connect to an electric train or bus for travel to other parts of Auckland. For Pukekohe there will be improved train frequencies during the day and a weekend train shuttle.
Page 7We want to know if the proposed New Network for Pukekohe or your preferred Waiuku option works for you. Please tell us what you think by reviewing the new services proposed in both maps, and sending us your feedback via one of the channels below.
By completing the freepost feedback form attached to the main consultation brochure and mailing it back to us
By completing the online feedback form at www.AT.govt.nz/NewNetwork
Attending an event and completing the feedback form
If you are visually impaired or have difficulty completing forms due to a disability, you can call us on (09) 366 6400 or freecall 0800 10 30 80 and our call centre staff can complete the form on your behalf
Your feedback is important to us and will be taken into account along with a range of other considerations (for example, timetabling, number of buses required, and roading restrictions). We fully expect that the final network will be improved by your involvement.
It's important that you tell us what you think works, as well as what you think we should change, because positive feedback will also help us to make the best decision.
Following evaluation of your views, we will prepare a consultation summary which will be sent to all submitters and made available on our website.
An extensive information campaign will be carried out to inform people in advance of the changes, and the new timetables will be available ahead of time so that passengers can plan their journeys.
To find out more and to speak to an Auckland Transport representative come along to an event happening near you. There will also be information and displays about the new Pukekohe bus and upgrade of train station at our events.
Massey Ave Carpark, Pukekohe
8am to 12 noon
Waiuku Community Hall, King Street, Waiuku
3pm to 7pm
Queen St, Waiuku
The AmBUSador will be there.
From 6pm
Franklin Room, Franklin: The Centre, 12 Massey Ave, Pukekohe
3pm to 7pm
Massey Ave Carpark, Pukekohe
8am to 12 noon
Between 22 September and 17 October, look out for the New Network Info Bus. There will be information and displays on board, Auckland Transport experts to speak to, and a seating area for you to complete a feedback form.
Page 8If possible, Auckland Transport's preference is for you to provide feedback online at www.AT.govt.nz/newnetwork as you will have more space to respond and be able to include attachments. However, if this is not possible, please fill out this feedback form and send it back by Friday 17 October 2014.
tn: The form fields have been omitted in this e-text edition. You can fill in the feedback form online, or, alternatively call Auckland Transport on (09) 366 6400 or freecall 0800 10 30 80 and the call centre staff can complete the form on your behalf. End tn.
Do you currently use public transport in Pukekohe?
Yes in Pukekohe (go to question 2)
No, but I use public transport in other areas of Auckland (go to question 3)
No, I don't use public transport (go to question 7)
Generally, do you:
A) Walk to a local bus stop
B) Park and Ride at Pukekohe Station
C) Get dropped off at bus stop
D) Walk to the train station
E) Cycle to the train station
F) Other
What modes of public transport do you usually travel by? (Tick all that apply)
Bus
Train
Other
What times do you usually travel by public transport? (Tick all that apply)
Before 9am
Between 9am–3pm
Between 3pm–7pm
After 7pm
How often do you typically travel by public transport? (Tick one only)
Daily (including weekends)
Daily (weekdays only)
3–4 times a week
1–2 times a week
2–3 times a month
Once a month
Less than once a month
What activities do you currently use public transport to access? (Tick all that apply)
Commuting to/from work
Work related travel (other than commuting)
Education
Shopping
Visiting friends/family
Sport/leisure/hobby
Hospital/medical
Other (please specify)
Using the New Network, can you get to where you need to if these changes are made?
Yes (go to question 9)
No (go to question 8)
N/A (go to question 9)
If you can't get to where you need to if these changes are made, which journeys can't you make? (Please include precise details, e.g. street name/numbers, landmarks, suburbs)
Between [blank] and [blank]
Days and times:
Why can't you make this journey?
Please indicate how you feel about each of the statements below (Doesn't affect me/Strongly support/Support/Neutral/Oppose/Strongly oppose):
Local buses running every 30 minutes:
Local buses running seven days a week:
Increased train frequencies:
A new weekend train service:
Additional late night trains from Britomart to Pukekohe:
Proposed removal of bus services between Paerata and Papakura:
Retention of the (P4) route between Pukekohe and Wesley College/Paerata:
Overall, to what extent do you support or oppose the Pukekohe New Network?
Will the New Network encourage you to use public transport more often?
Yes (more)
The same (neither less nor more)
No (less)
Unsure
What do you like about the proposed New Network and why? What works for you?
I like the proposed xx route because ...
What could we change about the proposed New Network to better meet your travel needs? What doesn't work for you?
Do you currently use public transport in Waiuku? (Tick one)
Yes I catch the 479 bus
No, but I use public transport in other areas of Auckland (go to question 14)
No, I don't use public transport (go to question 15)
Generally, do you:
A) Walk to a local bus stop
B) Get dropped off at a bus stop
C) I drive or get dropped off at Pukekohe.
I. Then catch a bus
II. Then catch a train
III. And stay in in Pukekohe
D) I drive or get dropped off at Papakura.
I. Then catch a bus
II. Then catch a train
III. And stay in Papakura
E) Other
We are proposing three options for Waiuku. Please tick your preferred choice.
Option 1
Option 2
Option 3
Please give a brief reason for your selection. For example, I like Option X because I live nearby the route and would use it for travel to [...]
Rank the three options
First preference: Option
Second preference: Option
Least preferred: Option
Tell us where you want to catch the bus within Waiuku Township. Please be as specific with the street or intersection as you can. For example a bus stop at the corner of X street.
If your preferred route was implemented, how often do you estimate that you would use it? (Tick one)
Daily (including weekends)
Daily (weekdays only)
1–4 times a week
2–3 times a month
Once a month
Less than once a month
What times do you estimate that you would use it? (Tick all that apply)
Before 9am
Between 9am–3pm
Between 3pm–7pm
After 7pm
Overall, to what extent do you support the increase of bus services for Waiuku. Tick your choice. (Tick one)
Strongly support
Support
Strongly oppose
Oppose
Neutral
Doesn't affect me
Any comments on Waiuku bus services? What could we change to better meet your travel needs?
Providing your address details is optional, however providing us with the name of your street helps us to better understand how the changes could affect you. Please also provide your email address and phone number in case we need to contact you with any queries about your submission.
Privacy: Auckland Transport recognises privacy is important. You can be assured that any personal details you share with us will be treated with strict confidence and will not be released to the public or third parties.
Name:
Which organisation are you submitting on behalf of (if any)?
Phone:
Postal address:
House number:
Street name (Required):
Suburb:
Post code:
Email address:
Please email me updates on the New Network [checkbox]
Age: 15 years and under/16–19/20–29/30–39/40–49/50–59/60–64/65+/Prefer not to say
Gender: Male/Female
Are you (tick all that apply): Employed/School student/Tertiary student/Retired/Not working/Other
End of Help us to improve bus services for Pukekohe and Waiuku