Skip to Main Content
Auckland Transport

Bus lane for Kohimarama Road Bus lane for Kohimarama Road

Auckland Transport (AT) is proposing changes to Kohimarama Road, in St Heliers.

Project status: Consultation.
Project zone: Central

Project overview

Aucklanders have told us that moving around our city safely and easily is important to them. To help with this we are proposing some improvements to Kohimarama Road, in St Heliers. The proposed changes are located on Kohimarama Road between its two intersections with Whytehead Crescent.

Project details

The proposed changes include:

  • A northbound/citybound bus lane operating Mon to Fri, 7am to 10am.
  • A new signalised pedestrian crossing outside 299 Kohimarama Road.
  • Removal of the painted median from 319 Kohimarama Road until 279 Kohimarama Road. The median then gradually tapers back to full size.
  • Removal of the right turn bay into the southern end of Whytehead Crescent.
  • Pruning of trees along the proposed bus lane to prevent buses striking them.
  • Replacement of the existing bus shelter outside 297 Kohimarama Road.

The costs of implementing these changes are estimated to be between $200k to $250k. Please note this is just an estimate as we are early in the project lifecycle.


  • The proposal does not require any parking removal.
  • The bus lane will:
    • be 315m long.
    • benefit 27 buses per day during its operating hours (7am to 10am).
    • provide faster and more reliable journeys for around (which is the time of day when the benefits will be greatest). This is 13% of city bound people on this stretch of road during this time.
    • this project links to the Connected Communities Programme and may also include projects that benefit these bus services, if so, the cumulative travel time savings across these projects could significantly improve bus reliability. This may result in less operational costs as we may be able to reduce the number of buses operating on a bus route while still achieving the same service frequencies (note the are no plans to reduce service frequencies on these bus routes).
  • The pedestrian signals provide a safe place to cross a busy road to access bus stops, the reserve, and the surrounding neighbourhood.

Proposed bus lane

  • Install a northbound/citybound bus lane on Kohimarama Road, starting just south of the southern intersection with Whytehead Crescent (317 Kohimarama Road) and finishing just north of its northern intersection with Kohimarama Road (279 Kohimarama Road).
  • The bus lane will be about 315m long and operate Mon to Fri, 7am to 10am.
  • The space for the bus lane will be achieved by removing the painted median along the entire length of the bus lane and removing the right turn bay into Whytehead Crescent.

Why the bus lane is operating 7am to 10am

The lane is proposed to operate during those hours because northbound traffic is heaviest in the AM Peak. In terms of the specific hours of operation, they have been set this way because:

  • They are consistent with other special vehicle lanes throughout this part of Auckland. Having consistency of operating hours helps eliminate any confusion for people wishing to use, or avoid using, these lanes.
  • Keeping the bus lane operating beyond 9am is likely be beneficial on days where the peak traffic time extends later into the morning, such as when there is an incident on the road network.
  • As the population of the area, and Auckland as a whole, grows the duration of the morning peak period is expected to extend out, starting earlier and finishing later. Allowing a little additional time now means that the bus lane hours are less likely to need changing in the future.

Why we are not installing a T2 or T3 lane

  • If a T2/T3 lane was created then the additional vehicles using the lane would erode travel time savings for buses and cause delays to general traffic as multi-occupancy vehicles merged back into the general traffic lane.

Would the removal of the painted central median cause safety risks

  • Our safety team reviewed the proposed removal of the central median and was satisfied that it does not create significant safety risks for vehicles turning right into or out of properties and side streets.

Proposed signalised pedestrian crossings

  • A new signalised pedestrian crossings is proposed outside 299 Kohimarama Road, which will provide a safe place to cross a busy road so pedestrians can more easily access the bus stops, reserve, and surrounding neighbour.
  • AT’s design principles require a signalised pedestrian crossing for three or more traffic lanes, the addition of the bus lane therefore triggers the requirement for a signalised pedestrian crossing.
  • It is anticipated that the pedestrian crossing will not be triggered that often, and so should have a minimal impact on travel times for general traffic or buses.
  • Auckland Transport is taking a Vision Zero approach to road safety. This means we are working to create a more forgiving road network that recognises that we are human and make mistakes. But those mistakes should not mean someone dies or is seriously injured.

Tree pruning

  • Most the pruning of trees required along the proposed bus lane will be similar to routine maintenance pruning. However, the trees outside 301 and 303/305 Kohimarama Road will require a more significant prune.

Project plan

Download the Bus lane for Kohimarama Road Plan (PDF 4MB, 1 page).

Public feedback

Your local knowledge can help us make better decisions, so together we can achieve the best outcomes for your neighbourhood. All feedback is important whether you support the proposal or have concerns with it.

Feedback closed Sunday 25 April 2021.

After we receive your feedback

Now that the public feedback period has closed, the next steps for the project are as follows:

  • We will analyse all the feedback received. It’s important that we consider all responses, but this can take a little time. Thanks for your patience and understanding.
  • We will investigate ways to address public concerns with the project. We will also assess whether changes suggested for the project are suitable and possible.
  • We will present the public feedback and any proposed changes to the project to the Ōrākei Local Board and request their feedback.
  • The project team will present the public feedback, any proposed changes to the project, and Ōrākei Local Board’s feedback to the Auckland Transport (AT) Executive Leadership Team (senior managers). The AT Executive Leadership Team will make a decision whether to proceed with the project as originally presented, to proceed with an amended project, or to stop the project.
  • A report on public feedback will then be prepared and shared with all people/organisations that provided feedback. The report will include:
    • A detailed summary of the feedback received.
    • Decisions on the project i.e. whether or not the project will proceed.
    • If the project proceeds, the report will outline any changes to the project.

For more information on this project

Contact Auckland Transport

If you are experiencing family violence, don't worry, the information within this pop-up won't appear in your browser's history.

Privacy policy

We’ve made asking for help safer than ever.

Join us in standing up against domestic violence and making more places of refuge across the internet.

If you, your business or your agency want to have The Shielded Site tab on your site we’ve made adding it very easy.

Click here to find out more. (WARNING: this will take you away from our shielded portal.)


If you are living in fear in your relationship or in your family, there are so many ways we can help you right now. You won’t be turned away even if you don’t have children, a NZ visa, or money. If you still have more questions have a read below and contact us when you’re ready.

I’m ready to talk now.

You can call our 24-hour support and crisis line on 0800 REFUGE (733843). Or, if you prefer, you can click here and contact us discretely through our contact form and we will email you back as soon as possible.

What will I do for money?

There are a number of benefits and allowances you may be eligible for if you are a victim of domestic violence in New Zealand. We can help you better understand your options once you make contact.

I haven’t been beaten up, can Women’s Refuge still help me?

We support women who have experienced any form of domestic violence: verbal, psychological/emotional, sexual, and financial as well as physical. In fact, psychological/emotional abuse is the most common form of domestic violence.

How much does it cost to stay?

Women's Refuge support and advocacy services are free. In the safe house, rent is usually charged once your financial situation is sorted out. Safety is our main concern. You won't be turned away if you don't have any money.

How long can I stay in a safe house?

Some women only stay a night or two, while others stay for weeks. You can talk with the advocates at your local refuge about how long you think you need to stay to ensure your safety.

I don’t live with my partner, but he is abusing me. Can you still help me?

Yes, you don’t have to be living with your partner to experience domestic violence and you can still call us.

What happens if I haven't got any clothes or food?

Women's Refuge has clothing that you can have. We’ve also got toys and books, formula and nappies. You are welcome to use our emergency food until you get your financial situation sorted out.

Will other people be there?

Safe houses usually have other women, including women with their children, staying there. Refuge advocates are around during the day.

How will I get my kids to school?

The advocates at your local refuge will help you work out transport for your children, or help with changing schools.

Can Women's Refuge help me if I stay in my own house?

Yes, we can provide all the same support and advocacy for you no matter where you choose to live. You may be eligible to access support through the Whanau Protect service.

I'm living in a rural area. Can you still help me?

Yes. Find your local refuge and they will be able to arrange support, advocacy and transport for you.

Can Women's Refuge help around issues with children?

Yes. We can provide support and advocacy around matters to do with custody, access and care.


The safest way to browse the internet if you suspect your browsing history is being monitored, is to use your browser’s private or incognito mode.

If you suspect your device has been compromised by spyware, then you should use consider using another device as some spyware may still be able to monitor icognito sessions.

To activate a private browsing session, follow the instructions below.


Open Safari > go to the File menu > select New Private Window

When finished, don’t forget to close your browser window to ensure your safety and privacy.


Open Chrome > go to the triple-dot menu (top right of your browser's window) > select New Incognito Window

Internet Explorer

Open IE > click the Tools button > select Safety > and then click InPrivate Browsing

Mozilla Firefox

Open Firefox > click the menu button ☰ > and then click New Private Window

You should see a message in the new window saying that you are now browsing privately.

When finished, don’t forget to close your browser window to ensure your safety and privacy.

Getting out

The most important thing is for you and your children to get out safely. It is important to know that leaving a violent relationship can be one of the most dangerous times for women and children so it is important to make a safety plan around leaving and keep your plans confidential. Below are some tips to help you make a plan.

  • If you can, pack a bag with bare necessities and important documents that you can leave with someone you trust. Include important documents such as passport, birth certificate, bank account details, driver’s licence, and bank cards and other things like medicines.

  • Know abuser's schedule and safe times to leave.

  • Contact us for guidance or a safe place to stay for you and your children.

Getting help

We warmly welcome all women and their children to access our support, advocacy and crisis accommodation. If you need help or have questions, use our live chat to get in touch.

making a plan

The safety of you and your children (if you have them) will be your primary concern. If you’re not ready or cannot safely leave, here are some things you can do to stay safe now.

  • Make a safety plan with the guidance of a refuge advocate.

  • Get yourself a pre-paid phone; keep it charged and safe.

  • Keep photocopies of important documents (passport, birth certificate, bank account details, medical notes, driver's licence, etc) and store these at the home of a supportive friend or family member.

  • Keep a journal of all violent incidents, noting dates and events.

  • If you can, open your own bank account and try to save some money.

  • If you have pets you are worried about, consider them in your safety plan.

Privacy Policy – The Shielded Site Application.


In this privacy policy, the terms ‘NCIWR’, ‘we’, ‘us’, and ‘our’ refer to National Collective of Independent Women’s Refuges Inc. NCIWR operates this web application at (‘this web application’).

This privacy policy explains how we may collect, store, use, and disclose personal information that we collect and that you provide to us. By using this web application you acknowledge that we may collect, store, use, and disclose your personal information in the manner set out in this privacy policy.

Collection of personal information

We may collect personal information from you when you use this web application, for example when you make a request for contact on this web application.

You may decide not to provide your personal information to us. However, if you do not provide it, we may not be able to provide you with access to certain information or services. For example, we may be unable to make contact with you if you do not provide us with your contact information.

Automated collection of non-personal information

When you visit this web application, we will not add traceable elements (such as cookies, sessions, and usage monitoring software) to your browser or device.

Use and disclosure

We will not use or disclose your personal information except in accordance with this privacy policy or the Privacy Act 1993. We may use your personal information to:

  • assist in providing information and services requested by you;

  • communicate with you

Your personal information will only be made available internally for the above purposes. We will not disclose your personal information to third parties. We will only use or disclose personal information that you have provided to us, or which we have obtained about you:

  • for the above-mentioned purposes;

  • if you have otherwise authorised us to do so;

  • if we have given you notification of the intended use or disclosure and you have not objected to that use or disclosure;

  • if we believe that the use or disclosure is reasonably necessary to assist a law enforcement agency or an agency responsible for national security in the performance of their functions;

  • if we believe that the use or disclosure is reasonably necessary to enforce any legal rights we may have, or is reasonably necessary to protect the rights, property and safety of us, our customers and users, or others;

  • if we are required or permitted by law to disclose the information; or

  • to another entity that carries on the business of operating this web application.

Storage and security

All personal information collected on this web application is collected and held by NCIWR. We will endeavour to protect your personal information that is held by us from unauthorised access, use, disclosure, alteration, or destruction.

Third party service providers

This website may be hosted by one or more third party service providers (‘service providers’) who enable us to provide this web application. You acknowledge and agree that any personal information that may be collected on this web application may also be held and used by our service providers on our behalf. Any information collected will be securely sent and securely stored on a server.

Third party websites

This web application may be hosted by websites operated by third parties. We are not responsible for the content of such websites, or the manner in which those websites collect, store, use, or distribute any personal information you provide. When you visit third party websites from hyperlinks displayed on this web application, we encourage you to review the privacy statements of those websites so that you can understand how the personal information you provide may be collected, stored, used, and distributed.

Right to access and correct

You may request access to, or correction of, any personal information we hold about you by contacting us as follows:
Post:Privacy Officer
PO Box 27-078
Marion Square
Wellington 6141

To ensure that the contact information we hold about you is accurate and current, please notify us of any changes to such information as soon as possible.

Contacting NCIWR

Any emergency relating to domestic violence should be directed to 111 for New Zealand Police assistance.

If you request assistance through this website, we will endeavour to respond as soon as we can. If you require advocacy services phone 0800 REFUGE or 0800 733 843 to talk to a refuge in your area within New Zealand. All member refuges of NCIWR are listed on our main website ( If you do visit the Women’s Refuge Website, please note that it is a traceable site so we recommend you use the online safety tips found on this web application to visit safely.

Advocacy services are available at member refuges. Your call and information will be treated in confidence and privacy.

Changes to our privacy policy

We reserve the right, at our discretion, to alter this privacy policy at any time. Changes to this privacy policy will take effect immediately once they are published on this web application. Please check this privacy policy regularly for modifications and updates. If you continue to use this web application or if you provide any personal information after we post changes to this privacy policy, this will indicate your acceptance of any such changes.

This privacy policy was last updated on 6 October 2015.

If You’re In
Immediate danger

If you fear for your safety:

  1. Run outside and head for where there are other people.
  2. Ask someone to call 111
  3. If you have children take them with you if you can
  4. Don't stop to get anything else