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Auckland Transport

City centre transport changes

Over the next few years, activities and movement in Auckland's city centre will be affected by a number of construction projects and private development initiatives.

Two main projects are construction works for the City Rail Link (CRL) and implementation of the AT Metro new public transport network.

This is the first time transport changes and development of this scale and timeframe have occurred in the city centre.

In order to manage and co-ordinate the potential impacts, AT established a dedicated City Centre Network Operations Team. This team is focussed on managing the tactical operation of the network in the wider city centre to optimise traffic flows (including pedestrians).


View changes to bus stops and routes

Make a plan for getting around the city centre

Now is the time to think about how you travel to and from the city. Visit our travel planning pages to find out more about your travel choices. Consider using public transport, carpooling, cycling, walking or working flexibly.


Details of changes by street

Lower Queen Street

Lower Queen Street is now closed to motorists.

Pedestrians can still access Quay Street and Customs Street by using the pedestrian boulevard. This separates pedestrians from CRL construction on the eastern side and the Commercial Bay property development on the western side.

City Centre Project Work - Lower Queen St

Hobson Street

Private construction work is ongoing in the International Convention Centre. Please be aware of vehicles accessing the site.

Swanson Street

Northbound traffic along Albert Street is temporarily diverted via Swanson Street West and Federal Street to allow contractors more space to excavate the top 1.5m of roadway and install large steel struts and pre-cast concrete traffic decks. There is no access for vehicles into Albert Street.

Swanson Street East is currently open for vehicle access.

Albert Street

Vehicles travelling southbound on Albert Street will use a slip lane between Wyndham and Victoria Streets until 2019.

This layout will bein place until November 2017 while City Rail Link Limited (CRLL) complete the necessary works in this area.

Lower Albert Street

Lower Albert Street is only open to north-bound traffic from Customs Street to Quay Street.

Construction work on the Commercial Bay Shopping Centre (the old Downtown Shopping Centre) is ongoing.

Customs Street

From 27 July, Customs Street West between Downtown Carpark and Albert Street will be reduced from 2 lanes to 1 lane (see green arrow on the map).

The layout of the pedestrian crossing at the Albert/Customs Street intersection will also change, with the removal of the red diagonal pedestrian crossing and the introduction of 2-staged crossing (see blue dotted lines on the map).

This layout will be in place until November 2017 while City Rail Link Limited (CRLL) complete the necessary works in this area.

Customs Street map July 2017

Galway Street

The Britomart Shared Zone was introduced on Galway, Tyler and Lower Queen Street in February 2017. This is an interim solution to enhance pedestrian safety until early 2019 when the Britomart phase of the CRL works is completed.

Vehicle access is maintained through the shared zone on Lower Queen Street to access Tyler and Galway Streets, either side of Britomart Station.

People cycling and driving in shared zones are legally required to give way to pedestrians and are expected to travel in a way that is consistent with a walking pace.

City Centre Project Work - Galway St

Tyler Street

The Britomart Shared Zone on Galway, Tyler and Lower Queen Street was introduced in February 2017. This is an interim solution to enhance pedestrian safety until early 2019 when the Britomart phase of the CRL works is completed.

Vehicle access is maintained through the shared zone on Lower Queen Street to access Tyler and Galway Streets, either side of Britomart Station.

People cycling and driving in shared zones are legally required to give way to pedestrians and are expected to travel in a way that is consistent with a walking pace.

Wellesley Street

Motorists should use caution around lane reductions and restrictions.

Quay Street

Traffic from Quay Street cannot turn into Lower Albert Street (north-bound vehicles are able to turn out of Lower Albert Street as normal).

Victoria Street

Motorists should use caution around lane restrictions between Queen and Hobson Streets.

Wyndham Street

Wyndham Street West is currently closed at its intersection with Albert Street

Wyndham Street East is open to all traffic.

Wolfe Street

The Wolfe Street intersection with Albert Street is closed to vehicle access while CRL construction works are completed.

If you are travelling down Albert Street, you will be able to turn into Swanson Street West onto Federal Street.

Shortland Street

Auckland Council is trialling a passive street-calming measure for road users on Shortland Street. Coloured circles have been painted at the intersection of High Street, Jean Batten Place and O’Connell Street.

City Centre Project Work - Shortland St

Halsey Street

From late June until October 2017, Watercare is working to upgrade the local wastewater network on Halsey Street, by Victoria Park.

Access to Halsey Street from Victoria Street is restricted to bus and car park access only. Southbound traffic will be maintained with 2 lanes. Delays can be expected.

Get more information about changes to bus stops.

Find out more about the works on the Watercare website.

Nelson Street

Construction on the Nelson Street Cycleway from Victoria Street to Pakenham Street East in Market Place started on 6 June.

There will be lane restrictions in place and changes have been made to the layout and traffic signal operation at the intersection of Nelson and Fanshawe Streets.

Get more information about the cycleway project.

If you are using the motorway network to access the city, you can check the traffic using the online webcams on the NZTA website.


Operation of the city during works

The transport network will evolve over several years of intensive infrastructure and land development within and around Auckland's city centre. During this period, we will operate the network to this guiding set of management principles:

  • Enable pedestrian movement in the central city area.
  • Promote public transport on designated routes within the city centre, particularly in peak periods.
  • Promote cycling on designated routes within the city centre.
  • Promote general traffic on selected routes and key connections for state highway access.
  • Minimise impacts on the state highway network.
  • Support freight access on designated routes, but outside peak periods.

Get more information on the Auckland Council website


For more information

Contact Auckland Transport