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Auckland Transport

City centre transport changes

Over the next few years, activities and movement in Auckland's city centre will be affected by a number of significant projects to improve the region's transport network.

Auckland Transport's 2 main projects are construction works for the City Rail Link (CRL) and implementation of the new public transport network.

This is the first time transport changes and development of this scale and timeframe have occurred in the city centre. To minimise the impacts as much as possible, AT is managing the main projects in unison and undertaking the work in phases.


Find out about upcoming changes and changes by street.

View changes to bus stops and routes

Make a plan for getting around the city centre

Now is the time to think about how you travel to and from the city. Visit our travel planning pages to find out more about your travel choices. Consider using public transport, carpooling, cycling, walking or working flexibly.


Upcoming changes


Britomart station entrance changes

When you return from your Christmas break, you’ll find a new station entrance open and the Queen Street Chief Post Office building entrances closed.

To catch a train, you will need to use the new entrance in Commerce Street, just around the corner from Queen Street. Access will also be available from Tyler Street, Galway Street and Takutai Square (eastern entrance).

Here’s what you need to know:

  • All trains will run as usual.
  • You’ll find ticket and top-up machines, the ticket office and customer service centre at the new entrance.
  • There will be new toilets in the new Commerce Street entrance as the Britomart building toilets will be closed.
  • There will be stairway, lift and escalator access from the Commerce Street entrance. Takutai Square will have escalator access.
  • The new Commerce Street entrance is temporary and will be in place for the next three years while the historic Chief Post Office building is closed for strengthening works and construction of City Rail Link tunnels.

City Rail Link changes

Phase 2 of the CRL early works requires significant changes to Albert Street and the Britomart area. All of the buses that currently use Albert Street, Lower Queen Street, Tyler Street and Galway Street have been relocated to other roads in the city centre.

The demolition and redevelopment of the Downtown Shopping Centre has changed vehicle and pedestrian traffic around the downtown area.

We have implemented a number of measures to mitigate the impacts of these changes, including partial road closures, relocating parking, taxi stands and loading zones, and creating new bus lanes and bus stops.

Details of changes by street

Queen Street

Bus stops have been relocated from Lower Queen Street and the street is closed to general traffic. An ongoing series of community and larger events will keep the street active.

The historic Chief Post Office building entrances (Britomart building) will close after Christmas for the next three years to accommodate for strengthening works and construction of City Rail Link tunnels.

A new entrance will open in Commerce Street, just around the corner from Queen Street and access to the train station will also available from Tyler Street, Galway Street and Takutai Square (eastern entrance).

Hobson Street

Private construction work is ongoing in the International Convention Centre; please be aware of vehicles accessing the site.

Swanson Street

From 10 July 2016 until February 2017, Swanson Street will be closed to vehicle traffic from Albert Street to Mills Lane. There will still be access for pedestrians. Mills Lane will remain open to vehicles.

Albert Street

From Monday, 29 August 2016, for several months, Albert Street northbound will be closed from Wolfe Street to Custom Street to facilitate City Rail Link construction. The traffic direction in part of Wolfe Street will be reversed:

  • Vehicles will have to enter Wolfe Street from Albert Street.
  • Vehicles will not be able to exit Wolfe Street into Albert Street.

Wolfe Street from Hobson to Federal St is unaffected.

Wolfe St Traffic Changes Map

Expect delays. Please consider taking an alternative route or use caution.

Lower Albert Street

This area is a key component in the bus network as well as a construction zone for the demolition and redevelopment of the Downtown Shopping Centre by Precinct Properties.

Lower Albert Street is now closed to south-bound traffic as the lanes are being used as a construction area for the shopping centre. North-bound vehicles can use the road as normal.

There is no right turn into Lower Albert Street from Customs Street as a result of lane restrictions arising from the demolition of the shopping centre.

Vehicles leaving the Downtown carpark can still turn onto Sturdee Street and then Lower Albert Street to loop around back towards Hobson Street and Fanshawe Street. Access to the HSBC private carpark will also be permitted.

There is no pedestrian access on the eastern side of Lower Albert Street. Please walk on the other side of the road. The airbridge between the PWC tower (and Downtown car park) and the shopping centre is also closed.

Customs Street

From Monday 5 September 2016, traffic on Customs Street between Albert and Queen Streets will be reduced to one lane each way to allow for CRL construction. Motorists can no longer turn right from Customs Street into Lower Albert Street.

Pedestrians crossing at the intersection of Albert & Customs Streets will no longer be able to cross diagonally and will need to follow street markings.

The footpath outside Downtown Shopping Centre is also closed to pedestrians - please use caution and walk on the other side of the road.   

Customs St One Lane

Galway and Tyler Street

The direction of flow on Tyler Street will has been reversed from west-bound to east-bound so construction traffic can exit to Commerce Street.

Galway Street, east of Queen Street, has two new pedestrian crossings installed. One of these will be on a raised table to slow traffic.

Construction of new shared space

Galway Street Roadworks MapFrom 1 June until the end of October 2016, Galway Street between Britomart Place and Gore Street will be reconfigured to a 2-way street while a new shared space is created for pedestrians and vehicles.

Other changes during construction:

  • Traffic will only be able to turn left out of Galway Street onto Britomart Place.
  • Footpaths around Australis House and the Nathan Building (corners of Galway St, Gore St, and Customs St East) will be closed.

See the map for details of the road layout.

Access to all Galway Street buildings and car parks will be maintained during works.

After works are completed, the 1-way system will be reinstated.

Wellesley Street

Motorists travelling between Queen and Albert Streets should use caution as lane restrictions are in place to allow the CRL works to continue.

Quay Street

The new Quay Street Cycleway is now open.

Traffic from Quay Street cannot turn into Lower Albert Street (north-bound vehicles will be able to turn out of Lower Albert Street as normal).

Victoria Street West

Motorists should use caution around lane restrictions between Queen and Hobson Streets.

Wyndham Street

Motorists should use caution at the intersection with Albert Street as a result of lane restrictions.

If you are using the motorway network to access the city, you can check the traffic using the online webcams on the NZTA website.


Operation of the city during works

CRL and the new public transport network are 2 of more than 40 capital projects in the central city area that are being delivered by the City Centre Integration team that consists of AT, Auckland Council, Panuku Development Auckland, Auckland Tourism, Events and Economic Development (ATEED) and Waterfront Auckland.

The projects rely on each other to be truly effective, so they are being coordinated to be more efficient and achieve greater improvements for people and businesses.

The transport network will evolve over several years of intensive infrastructure and land development within and around Auckland's city centre. During this period, we will operate the network to this guiding set of management principles:

  • Enable pedestrian movement in the central city area.
  • Promote public transport on designated routes within the city centre, particularly in peak periods.
  • Promote cycling on designated routes within the city centre.
  • Promote general traffic on selected routes and key connections for state highway access.
  • Minimise impacts on the state highway network.
  • Support freight access on designated routes, but outside peak periods.

For more information

Contact Auckland Transport