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Auckland Transport

Quay Street roadworks and disruption updates Quay Street roadworks and disruption updates

Over the next few months, activities and movement along and around Quay Street and the ferry basin will be affected by Downtown programme construction as we work towards completion.

Originally aiming at completion in early 2021 completion dates have been revised to account for the impact of COVID-19 and technical challenges encountered by the Quay Street strengthening works (jet grout piling). Three projects are now complete and the remaining three will finish major works by April 2021 with minor works and planting completed in June 2021.


Traffic planning

Quay Street has changed for good. So now is a good time to change your journey to avoid the works.

Try a new route or a new mode of transport. Visit our Journey Planner to view your transport options by bus and train.

Quay Street has returned to two lanes in each direction. Restrictions on rights turns out of Quay Street still remain (see map below), and there may still be changes to lane configuration from time to time, please be aware, observe the signs and follow the direction of traffic staff if requested.

Princes Wharf full has reopened to three lanes. Exiting the wharf there are two lanes, a left only on Quay Street and straight ahead. There is one lane available for those entering the wharf.

Map of downtown disruptions.

Important information:

  • Plan your journey, allow for extra travel time and use alternate routes
  • Princes Wharf is operating to 2 lanes, one in, one out. This layout will remain in place until late 2020
  • Lower Albert Street is authorised traffic only
  • No right turn into Commerce Street from Quay Street
  • No right turn into Gore Street from Quay Street
  • 30km/h temporary speed limit for Quay Street
  • Safe pedestrian route maintained
  • All access to business maintained
  • Please continue to drive with caution and be alert to the right turn restrictions.

Pier Changes at the Downtown Ferry Terminal

Temporary Waiheke pier changes map.

Waiheke ferry services currently operating from berth 2B and 2C will be temporarily relocated from 9 February, for approximately three weeks, to the recently completed berths at Piers 1D & 1E.

The temporary shift is to facilitate works in the Ferry Basin, installing fender piles to protect the northern deck of Te Wananga, the newly created downtown public space. Auckland Transport and Fullers360 are working closely together to ensure a smooth transition for Waiheke ferry commuters during this time.

Seawall strengthning banner

The seismic strengthening of Quay Street’s historic seawall is now complete, securing Auckland‘s Downtown waterfront for the next 100 years.

The highly challenging and technical seawall works which began in May 2019 and concluded in January, were undertaken in four sections, using three different methodologies.

The methodologies, which depended on location, ground conditions and design requirements, included installing a new palisade wall behind the existing wall between Queens and Marsden Wharves, interlinked jet grout piling between Princes Wharf and the Ferry Basin and anchoring the existing wall in the Ferry Basin and under the Ferry Building.

Downtown public space banner

Planter box installation - complete
Amenity installation by April 2021
Planting complete by June 2021

Soil being laid in one of the Planter Boxes installed in Te Wānanga, the new Downtown public space.
Soil being laid in one of the Planter Boxes installed in Te Wānanga, the new Downtown public space.

Planter box being installed into the new Downtown Public.
Planter box being installed into the new Downtown Public.

Works on Te Wānanga, the new Downtown public space continue to progress. Major works are expected to be complete in April 2021 and open to public May 2021.

The new planter boxes are now filled with soil. (Image above). Balustrade installation continues around the edge of the new deck. All mussel blocks and waka floats have now been installed.

The ‘floating’ platform that is Te Wānanga is supported on 49 piles and extends 36 metres over the Waitematā Harbour, spanning 73 metres in width.

The seashell embedded concrete floor evokes a coastal space which is enhanced with ‘tidal pool’ apertures letting light into the depths below and mature pōhutukawa which will be relocated into six steel planters.

Final concrete deck pours are now complete and only one planter box remains to be installed.
Over the coming months, work will focus on locating custom designed seating areas for relaxation and placing balustrades around the apertures for safety.

Ferry basin redevelopment banner

Installation of the six new berths, three gangways and three canopies are now complete. The third and final canopy was installed in late January 2021.

Final canopy installation - image supplied by Auckland Cranes.
Final canopy installation - image supplied by Auckland Cranes.

Ferry basin redevelopment -  Queens wharf pontoons.
Ferry basin redevelopment - Queens wharf from the pontoons.

Berths 5 and 6 have been handed over and are currently operational. The remaining new berths are expected to be in operation for the public by mid-2021.

Pine Harbour services now arrive and depart from Pier 1D on Queens Wharf.

Finishing works (new terminal lighting, electrical works, window glazing and pontoon balustrade installation) are ongoing until the end of April 2021.

Lower Albert Street - Streetscape upgrade and bus interchange

Bus interchange works (late 2019 - December 2020) – complete

New Lower Albert Street bus stop is now open for Birkenhead bus services to the North Shore, routes 95B, 95C, 95G, 97B, 97R and 97V.

The NX1 is currently operating from Customs Street and will return to Lower Albert Street in April 2021.

Paving upgrade will be complete by the end of January 2021.
Paving upgrade will be complete by the end of January 2021.

Final kerb construction on Quay Street/Lower Albert Street corner will be complete by the end of January. Paving of Customs Street corner is also underway.

Street light installation is now underway along Lower Albert Street.

Full completion of Lower Albert Street is programmed for end January 2021.

Quay Street enhancements banner

Streetscape works - mid 2019 to mid 2021 (full completion)

  • Major works completed by April 2021.
  • Minor works (amenity installation & seasonal planting) ongoing to June 2021.
  • Quay Street eastbound lane (Lower Hobson to Queens Wharf) now closed until 31 December 2020.

Galway Street Upgrade – Complete

The fully upgraded Galway Street was completed and opened to the public in November 2020.

Upgraded Galway Street.
Upgraded Galway Street.

Upgraded Gore Street.
Upgraded Gore Street.

Lower Hobson Street / Princes Wharf intersection

Paving is complete.
Amenity installation (benches, drinking fountain) complete end-February 2021
Planting complete June 2021
Tree pit filled to be with its new soil and then covered, until we return to plant in the planting season. .
Installation of the new LED street light poles around the intersection is complete and installation of the new traffic poles has begun.

Working on newly installed traffic poles outside Burger Boy.
Working on newly installed traffic poles outside Burger Boy.

Paving for the new footpath outside Burger Boy's eastern access is almost done. Grouting works are underway now around newly installed amenities and fences are gradually being removed.

Eastern Viaduct tie-in works

Stage of the tie-in works are finished. Stage two across second half of Viaduct entrance has begun. Access into and out of the Viaduct will be maintained at all times during works, there will be some pedestrian diversions in place during works - please be aware.

South/east corner of intersection in front of MSocial Hotel

The Lower Hobson Street slip lane is closed until end-January for pavement tie-in works.
The Southern Quay street footpath paving works close to completion.
Concrete pours continue for the new footpaths and shallow planters.

Lower Hobson Street intersection – South / east corner

Full paving complete end-January 2021
Amenity installation by March 2021
Planting by June 2021

New paving works continue along the Quay Street footpath and areas will open as works progress. Concrete pours continue to construct new footpaths and shallow planters.

New paving works along the Quay Street footpath.
New paving works along the Quay Street footpath.

Princes Wharf to Ferry Basin - Northern side of Quay Street

Full paving complete April 2021
Amenity installation by March 2021
Planting by June 2021
Paving works for Princes Wharf access and the new northern footpath has recommenced.
The final concrete pours for footpath and cycle lane taking place next week.
Raingarden construction is also complete - they will be backfilled this month and planted by June 2021

New footpath construction outside Burger & Brew continues.
New footpath construction outside Burger & Brew continues.

New footpath ready for concrete pour outside OK Gift Shop.
New footpath ready for concrete pour outside OK Gift Shop.

Ferry Basin (road side of Te Wānanga) - Northern side of Quay Street

Full paving complete April 2021
Amenity installation by March 2021
Planting by June 2021

Construction of rain gardens is now complete. Works on the new kerb, cycle lane and street light foundations are ongoing, Streetscapes works are following close behind the construction of Te Wānanga.


Ferry services

All AT contracted ferry services have returned to normal.

The following ferry services have now resumed their full timetable services:

  • Bayswater
  • Birkenhead
  • Gulf Harbour
  • Half Moon Bay
  • Hobsonville Point/Beach Haven
  • Pine Harbour
  • Stanley Bay
  • West Harbour
  • Rakino.

Changes to Ferry Services

  • Pine Harbour services now arrive and depart from PIER 1D on Queens Wharf
  • Access to Pier 1D is through the main Pier 1 terminal building
  • Pine Harbour customers can pre-purchase their paper tickets from the Auckland Transport Customer Service Centre on Pier 1
  • West Harbour services relocated to the second new pier (pier 1E) on Queens Wharf in mid 2020
  • The new retail kiosk on Pier 2 is open for all your tourist attraction needs. There is also information at the ticketing kiosks on Pier 2 and Pier 1
  • Pier 3 is permanently closed.

Find out more information on the timetable changes.