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Quay Street utilities Quay Street utilities

From 26 December work will start on relocating Quay Street’s underground services, such as power and gas, into a single trench. The utilities relocation works are the essential first step to the wider Quay Street strengthening and enhancement programme.

Project status: Construction
Project zone: Central 

Project overview

Utilities Relocation

Construction: 27 December 2018 to April 2019

We are relocating underground services, such as power and gas, into a single trench. These works are the essential first step to the wider Quay Street strengthening and enhancement programme. It will also safeguard supply and provide for ease of maintenance and future upgrades.

Changes to traffic layout

During Utilities relocation construction, there will be changes to traffic lanes.

  • Between Commerce Street and Lower Albert Street there will be one traffic lane in either direction.
  • Between Lower Albert Street and Lower Hobson Street there will be one traffic lane in either direction and a westbound bus lane.
  • A two way cycleway will be provided throughout.

Quay Street layout

Holiday road closures and detours

From 27 December 2018 to 6 January 2019 there will be road closures and detours in place which will change the way you get to, or drive through Quay Street.

Downtown Programme A4 Flyer Utilities Relocation 101218

  • Quay Street will reduce to one westbound lane and be closed to through traffic from Commerce Street to Lower Hobson Street.
  • There will be no entry to Quay Street from Lower Hobson Street.
  • Lower Albert Street will be closed to all traffic.
  • Traffic wishing to use Quay Street as a through route will be detoured.
  • There will be changes to Northern Express and Birkenhead bus stops, visit for more information.

If you are travelling to Quay Street to work, to shop or to stay, access will be maintained:

  • To local businesses and hotels.
  • For customers and residents.
  • To Princes and Queens Wharves and Viaduct Harbour.
  • For service and delivery vehicles.

If you are travelling to another destination use a detour:

  • Westbound traffic turn left onto Britomart Place to connect to Fanshawe Street via Customs Street East.
  • Eastbound traffic from Sturdee and Fanshawe Streets use Customs Street to connect to Quay Street via Britomart Place.

Utility services investigations

Construction: October 2018 to mid-December 2019

Before utilities relocation can begin, underground services need to be identified and mapped. Investigative works on Quay Street before Christmas 2018 will provide this essential information for relocation planning.

Utilities investigations began in late October on the southern side of Quay Street, starting at Tangihua Street and progressing west towards Lower Hobson Street. Once the southern side is complete, works will return along the northern side, from Lower Hobson to Tangihua Street.

These investigations will inform planning for Downtown Programme projects and enable utilities relocation prior to the strengthening of Quay Street in early 2019.

Work we are undertaking

We will dig 45 trenches, of various lengths, running across the road and footpath.

Downtown Programme Utilities Investigation Phase map
Image: Location of the 45 trenches

What you need to know

  • Works began late October and are scheduled for completion by mid December 2018.
  • Construction hours will be Monday to Sunday, 7am to 10pm.
  • Each trench will be 0.8 metres wide by 1.4 metres deep, varying in length from 2 metres to 12 metres.
  • Each trench will take up to seven days to complete. There may be up to four trenches open at any time.
  • Mesh fencing with noise baffling will be erected around each trench to minimise noise and keep people safe.
  • There will be some truck movement to and from the sites. We will do our best to keep disruption from works vehicles to a minimum.


  • There will be no work in traffic lanes during peak hours (Monday to Friday, 7am to 9am and 3pm to 6pm).
  • During peak hours trenches will be covered with steel plates and the cycleway and all traffic lanes will be open.
  • Off-peak (9am to 3pm and 6pm to 10pm), traffic lanes will be reduced to one lane in each direction. The cycleway will remain open.


  • Access into buildings will be maintained at all times.
  • Pedestrian access will be maintained at all times.
  • Loading bay access will be maintained at all times.

For more information on this project

Contact Auckland Transport