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Auckland Transport

East West Connections project updates East West Connections project updates


6 November

Feedback is open until 26 November 2017 on proposed new bus, walking, and cycling facilities on Mount Wellington Highway, Meadow Street, Church Street, and Avenue Road in Ōtāhuhu.

Find out more about the proposals and have your say.

24 February

Atkinson Ave and Mt Wellington Highway bus and lanes, bus stops and pedestrian crossings

We are proposing some changes to Atkinson Avenue in Ōtāhuhu to make the road network safer and more accessible for public transport, cyclists and pedestrians while balancing the need for cars and freight vehicles.

Feedback closes on 14 March.

8 February

Walmsley Rd transit lane, and walking and cycling improvements

We are proposing changes to Walmsley Road, Ōtāhuhu, to optimise the road network for public transport, cyclists, and pedestrians while balancing the need for cars and freight vehicles.

Feedback is open until 17 February.

15 January

The new lower Nielson Street opened ahead of schedule on Saturday, 14 January at 3pm. Thanks to everyone for their patience and understanding over the past 3 weeks while detour routes were in place.

The new lowered road will help reduce travel times, increase truck and freight efficiency, and also enable future mass transit options to the airport.

Image: Nielson Street rail bridge before works.

neilson st before works

Image: The new lowered Nielson Street.

neilson st after works

9 January

Neilson St new road

Work is on schedule to lower Neilson Street between Galway Street and Onehunga Mall. The overbridge has been demolished and the building of the new road is well underway. All going well, the new lowered Neilson Street will be opened for use Monday, 16 January.

Traffic diversions are working well and will remain in place until the road reopens. Thanks to all road users for their understanding and co-operation.


13 December

Neilson Street Rail Bridge closed from 27 December to 15 January

Neilson Street will be closed between Onehunga Mall and Galway Street for 3 weeks to remove the rail bridge and build a new, lowered road.

  • Please avoid Neilson Street if you can, as it will be busy in the area and delays are expected.
  • Use Church Street or Campbell Road to access Onehunga or motorway on-ramps.
  • Detours will be in place for trucks and vehicles on Galway and Princes Streets to the town centre.
  • If you're going to the airport, please avoid travelling through Onehunga.
  • Plan your journey and allow extra time to travel to Dress-Smart Mall and the town centre.
  • Consider using the train or bus to Onehunga. Trains will be running as normal. Plan your journey.

9 December

Parking is no longer permitted on Neilson Street, Onehunga, between Alfred Street and Angle Street, Monday to Friday, 6am to 7pm.

Heavy traffic flows require all 4 lanes to be operational to minimise disruption and improve traffic flow.

7 November

Onehunga-Penrose connections

Stage 1 works are well underway with completion of the first phase of services diversions, construction of a temporary haul road, and work on the new footpath on Neilson Street. Additional lanes on SH20 are also being constructed.

Find out more about the Onehunga-Penrose connections.

Bus improvements for Māngere, Ōtāhuhu and Sylvia Park

Stage 1 works: The upgrade of Māngere town centre bus station on Bader Drive is 95% complete and the FN32 bus route is fully operational. Construction of Avenue Road bus stops is 85% complete and the northern side of the FN32 bus route is fully operational.

Stage 2 works: The contract for detail design for the Walmsley Road, Station Road, Mason Road, Atkinson Road and Mt Wellington highway has been awarded and the consultant has begun design work.

Find out more about bus improvements for Māngere, Ōtāhuhu and Sylvia Park.

10 October

Work has begun on upgrading bus stops at Ōtāhuhu town centre, an upgraded bus station at Māngere town centre as well as new walking and cycling facilities. During this time, delays are expected so please plan your travel in advance.

Find out more about bus improvements for Māngere, Ōtāhuhu, and Sylvia Park.

27 September

East-West Connection Sod Turning event - MP for Maungakiekie Hon Peseta Sam Lotu-Iiga, Transport Minister Hon Simon Bridges, Prime Minister Rt Hon John Key, Auckland Mayor Len Brown

Prime Minister John Key and Transport Minister Simon Bridges today marked the start of work on the East-West Link roading project, one of the Government’s top priorities in Auckland.

Read the full press release on the Beehive website.

29 August

Feedback on improvements to Neilson Street, Onehunga, closed on 26 August. Thanks to everyone who provided feedback. We will report back once we have finished analysis.

5 August

Feedback is now open on improvements to Neilson Street in Onehunga until 26 August.

25 July

Feedback on bus facilities in Māngere and Ōtāhuhu town centres has now closed.

7 July

Consultation is open on the proposed bus facilities in Māngere and Ōtāhuhu town centres.

26 April

Work on a new Māngere town centre bus station and new bus stops on Avenue Road in Ōtāhuhu are set to get underway in July.


10 August

Feedback on the preferred approach for the East West Connections transport project is being analysed and a summary will be released later in the year. Auckland Transport and the NZ Transport Agency would like to thank everyone who gave feedback.

17 June

Community feedback was sought on the preferred approach for two East West Connections priority projects.


3 November

The East West connections consultation has now closed and feedback is being analysed. We would like to thank the community for its contribution.

Read the feedback summary on the options from the 2014 consultation.

2 October

Feedback was welcomed on the proposed options for the East West Connections.

East West Connections open days and community workshops were held during the consultation period.

8 August

In July 2014, we held a consultation on where transport improvements could be made in the East West Connections programme area. A full report of the feedback received will be published in September.

If you are experiencing family violence, don't worry, the information within this pop-up won't appear in your browser's history.

Privacy policy

We’ve made asking for help safer than ever.

Join us in standing up against domestic violence and making more places of refuge across the internet.

If you, your business or your agency want to have The Shielded Site tab on your site we’ve made adding it very easy.

Click here to find out more. (WARNING: this will take you away from our shielded portal.)


If you are living in fear in your relationship or in your family, there are so many ways we can help you right now. You won’t be turned away even if you don’t have children, a NZ visa, or money. If you still have more questions have a read below and contact us when you’re ready.

I’m ready to talk now.

You can call our 24-hour support and crisis line on 0800 REFUGE (733843). Or, if you prefer, you can click here and contact us discretely through our contact form and we will email you back as soon as possible.

What will I do for money?

There are a number of benefits and allowances you may be eligible for if you are a victim of domestic violence in New Zealand. We can help you better understand your options once you make contact.

I haven’t been beaten up, can Women’s Refuge still help me?

We support women who have experienced any form of domestic violence: verbal, psychological/emotional, sexual, and financial as well as physical. In fact, psychological/emotional abuse is the most common form of domestic violence.

How much does it cost to stay?

Women's Refuge support and advocacy services are free. In the safe house, rent is usually charged once your financial situation is sorted out. Safety is our main concern. You won't be turned away if you don't have any money.

How long can I stay in a safe house?

Some women only stay a night or two, while others stay for weeks. You can talk with the advocates at your local refuge about how long you think you need to stay to ensure your safety.

I don’t live with my partner, but he is abusing me. Can you still help me?

Yes, you don’t have to be living with your partner to experience domestic violence and you can still call us.

What happens if I haven't got any clothes or food?

Women's Refuge has clothing that you can have. We’ve also got toys and books, formula and nappies. You are welcome to use our emergency food until you get your financial situation sorted out.

Will other people be there?

Safe houses usually have other women, including women with their children, staying there. Refuge advocates are around during the day.

How will I get my kids to school?

The advocates at your local refuge will help you work out transport for your children, or help with changing schools.

Can Women's Refuge help me if I stay in my own house?

Yes, we can provide all the same support and advocacy for you no matter where you choose to live. You may be eligible to access support through the Whanau Protect service.

I'm living in a rural area. Can you still help me?

Yes. Find your local refuge and they will be able to arrange support, advocacy and transport for you.

Can Women's Refuge help around issues with children?

Yes. We can provide support and advocacy around matters to do with custody, access and care.


The safest way to browse the internet if you suspect your browsing history is being monitored, is to use your browser’s private or incognito mode.

If you suspect your device has been compromised by spyware, then you should use consider using another device as some spyware may still be able to monitor icognito sessions.

To activate a private browsing session, follow the instructions below.


Open Safari > go to the File menu > select New Private Window

When finished, don’t forget to close your browser window to ensure your safety and privacy.


Open Chrome > go to the triple-dot menu (top right of your browser's window) > select New Incognito Window

Internet Explorer

Open IE > click the Tools button > select Safety > and then click InPrivate Browsing

Mozilla Firefox

Open Firefox > click the menu button ☰ > and then click New Private Window

You should see a message in the new window saying that you are now browsing privately.

When finished, don’t forget to close your browser window to ensure your safety and privacy.

Getting out

The most important thing is for you and your children to get out safely. It is important to know that leaving a violent relationship can be one of the most dangerous times for women and children so it is important to make a safety plan around leaving and keep your plans confidential. Below are some tips to help you make a plan.

  • If you can, pack a bag with bare necessities and important documents that you can leave with someone you trust. Include important documents such as passport, birth certificate, bank account details, driver’s licence, and bank cards and other things like medicines.

  • Know abuser's schedule and safe times to leave.

  • Contact us for guidance or a safe place to stay for you and your children.

Getting help

We warmly welcome all women and their children to access our support, advocacy and crisis accommodation. If you need help or have questions, use our live chat to get in touch.

making a plan

The safety of you and your children (if you have them) will be your primary concern. If you’re not ready or cannot safely leave, here are some things you can do to stay safe now.

  • Make a safety plan with the guidance of a refuge advocate.

  • Get yourself a pre-paid phone; keep it charged and safe.

  • Keep photocopies of important documents (passport, birth certificate, bank account details, medical notes, driver's licence, etc) and store these at the home of a supportive friend or family member.

  • Keep a journal of all violent incidents, noting dates and events.

  • If you can, open your own bank account and try to save some money.

  • If you have pets you are worried about, consider them in your safety plan.

Privacy Policy – The Shielded Site Application.


In this privacy policy, the terms ‘NCIWR’, ‘we’, ‘us’, and ‘our’ refer to National Collective of Independent Women’s Refuges Inc. NCIWR operates this web application at (‘this web application’).

This privacy policy explains how we may collect, store, use, and disclose personal information that we collect and that you provide to us. By using this web application you acknowledge that we may collect, store, use, and disclose your personal information in the manner set out in this privacy policy.

Collection of personal information

We may collect personal information from you when you use this web application, for example when you make a request for contact on this web application.

You may decide not to provide your personal information to us. However, if you do not provide it, we may not be able to provide you with access to certain information or services. For example, we may be unable to make contact with you if you do not provide us with your contact information.

Automated collection of non-personal information

When you visit this web application, we will not add traceable elements (such as cookies, sessions, and usage monitoring software) to your browser or device.

Use and disclosure

We will not use or disclose your personal information except in accordance with this privacy policy or the Privacy Act 1993. We may use your personal information to:

  • assist in providing information and services requested by you;

  • communicate with you

Your personal information will only be made available internally for the above purposes. We will not disclose your personal information to third parties. We will only use or disclose personal information that you have provided to us, or which we have obtained about you:

  • for the above-mentioned purposes;

  • if you have otherwise authorised us to do so;

  • if we have given you notification of the intended use or disclosure and you have not objected to that use or disclosure;

  • if we believe that the use or disclosure is reasonably necessary to assist a law enforcement agency or an agency responsible for national security in the performance of their functions;

  • if we believe that the use or disclosure is reasonably necessary to enforce any legal rights we may have, or is reasonably necessary to protect the rights, property and safety of us, our customers and users, or others;

  • if we are required or permitted by law to disclose the information; or

  • to another entity that carries on the business of operating this web application.

Storage and security

All personal information collected on this web application is collected and held by NCIWR. We will endeavour to protect your personal information that is held by us from unauthorised access, use, disclosure, alteration, or destruction.

Third party service providers

This website may be hosted by one or more third party service providers (‘service providers’) who enable us to provide this web application. You acknowledge and agree that any personal information that may be collected on this web application may also be held and used by our service providers on our behalf. Any information collected will be securely sent and securely stored on a server.

Third party websites

This web application may be hosted by websites operated by third parties. We are not responsible for the content of such websites, or the manner in which those websites collect, store, use, or distribute any personal information you provide. When you visit third party websites from hyperlinks displayed on this web application, we encourage you to review the privacy statements of those websites so that you can understand how the personal information you provide may be collected, stored, used, and distributed.

Right to access and correct

You may request access to, or correction of, any personal information we hold about you by contacting us as follows:
Post:Privacy Officer
PO Box 27-078
Marion Square
Wellington 6141

To ensure that the contact information we hold about you is accurate and current, please notify us of any changes to such information as soon as possible.

Contacting NCIWR

Any emergency relating to domestic violence should be directed to 111 for New Zealand Police assistance.

If you request assistance through this website, we will endeavour to respond as soon as we can. If you require advocacy services phone 0800 REFUGE or 0800 733 843 to talk to a refuge in your area within New Zealand. All member refuges of NCIWR are listed on our main website ( If you do visit the Women’s Refuge Website, please note that it is a traceable site so we recommend you use the online safety tips found on this web application to visit safely.

Advocacy services are available at member refuges. Your call and information will be treated in confidence and privacy.

Changes to our privacy policy

We reserve the right, at our discretion, to alter this privacy policy at any time. Changes to this privacy policy will take effect immediately once they are published on this web application. Please check this privacy policy regularly for modifications and updates. If you continue to use this web application or if you provide any personal information after we post changes to this privacy policy, this will indicate your acceptance of any such changes.

This privacy policy was last updated on 6 October 2015.

If You’re In
Immediate danger

If you fear for your safety:

  1. Run outside and head for where there are other people.
  2. Ask someone to call 111
  3. If you have children take them with you if you can
  4. Don't stop to get anything else