Consultation and feedback Consultation and feedback
All consultation for this project has been completed and the detailed design has been developed.
Download the consultation reports:
- October 2014 - December 2015 (PDF 960KB).
- January - October 2016 (PDF 906KB).
- March - April 2017 (PDF 885KB).
Engagement has also continued with residents to discuss the detail of some aspects of the design, particularly around individual vehicle crossings and driveway design. We continue to work with residents to take account of development plans some have for the near future.
Initial consultation
October - November 2014
During
As a result of the feedback we received, and ongoing engagement with residents and other stakeholders, we considered all options, including parking between the trees.
- View the revised options for Franklin Road from March 2015, following the consultation.
- View the further revised options for Franklin Road from July - October 2015.
Identified key issues
The primary focus for feedback was safety, making sure any design is safe for all road users, including pedestrians and cyclists.
12 key issues raised
- Cycling: There was significant support for cycling facilities - 18% of responses raised cycling as an issue, 6% of those questioned the need for cycling facilities.
- Pedestrians: Catering for pedestrians was a significant issue, with the safety of pedestrians a key focus.
- Speed: Reducing the posted speed limit was suggested by a number of people with either 30kph or 40kph suggested. The speed limit on Ponsonby Road has been lowered to 40kph and is perceived to be working well.
- Parking: Retention of parking between the trees was supported by the majority of people.
- Carriageway configuration includes the cross-section, or how the road looks from one side to the other. Key themes were:
- Retaining parking between the trees.
- Ensuring safety.
- Suggestions for alternative configurations.
- Options presented in November 2014 were considered to create safety issues.
- Detailed design/services: Comments relating to the detailed design of the final option included:
- Improvements to the road surface to reduce noise.
- Undergrounding the power.
- Ensuring raising the pavement (if this is the design) does not increase runoff into adjacent properties.
- Flush median: There was
significant support tomaintain the flush median, primarily for safety reasons.- safe turning for traffic into side streets or into driveways across the flow of traffic
into the other side of thecarriage way (allowing cars to move to the centre of the road so as to not blockfollowing traffic), - a safe place for pedestrians to stop while crossing the road; the ability to pass stationary rubbish trucks emptying rubbish bins,
- an egress for emergency vehicles,
- visibility.
- The median strip aids traffic flow and pedestrian access across the street during the Christmas light period.”
- safe turning for traffic into side streets or into driveways across the flow of traffic
- Trees: The London Plane trees are recognised as being iconic and important to protect and retain.
- Footpath/berm: Most people preferred low growing native plants. Other suggestions included:
community garden,- fruit trees,
- flowers.
- Intersection: Safety at intersections was raised, in
particular the Wellington Street intersection.- Ensuring safe traffic flow through Franklin Road is critical. At peak times bottlenecks are experienced:
- turning right from Wellington Street onto Franklin Road,
- turning from Scotland Street onto College Hill,
- the Victoria Park New World where the reduction of road width (due to
entry / exit barriers) prevents cars moving to the left for turning into side streets or Victoria Street West. - Franklin Road residents suggested a roundabout or traffic lights for the Wellington Street and Franklin Road intersection. It was decided that traffic lights could increase street noise for local residents and impede traffic flow, so options for a roundabout needs further exploration.
- Streetscape: The visual appearance, symmetry and iconic views of the wide street are valued by many. Both original options were
considered to narrow the view corridor and diminish the “beautiful and wide boulevard that has become so iconic in Auckland”.- There's also a desire to consider street
furniture such as rubbish bins and seating.
- There's also a desire to consider street
- New World entry: While not a road intersection, the entry to New World was raised as a safety issue.
Other Issues raised
- Consultation: Continue to engage with Franklin Road residents during the project.
- Public transport: Maintain current bus services that use Franklin Road, provide better public transport along Franklin Road and consider extending the Wynyard Quarter tram up Franklin Road to Ponsonby.
- Traffic
management : Address the use of Scotland Street as a ‘rat run’. - Utility services: Underground the power as part of the project.
How we received feedback
- 70 feedback forms completed.
- Approximately 40 people attended Community Information Sessions and stayed for about 20 minutes.
- Meetings with residents and other stakeholders.
- Written/email feedback.
- 213 separate points raised.
The majority of people were from a
March 2015 revised options
Following the engagement period in October and November 2014, we considered all the feedback and undertook some more technical assessments. All of this information helped us develop revised options.
Option A
Bird's eye view
Cross section
Option B
Bird's eye view
Cross section
These revised options were discussed with residents and other stakeholders in March 2015. Residents expressed concern with options presented, specifically in regard to:
- Visibility of cyclists when reversing out of driveways.
- Potential speed of cyclists.
- Management of leaf
build up duringautumn / winter .
Following the meeting in March, we:
- Considered the role of Franklin Road in the development of the strategic cycling network.
- Undertaken further investigations to consider safety concerns.
- Had external independent safety audits of four design concepts.
- Considered outcomes from internal and external safety audits.
- Discussed progress with the Local Board.
- Agreed design principles for Franklin Road.
Safety audits
Following a site visit and investigations by AT safety specialists, in April 2015 four options were assessed by an independent external safety auditor.
Options A and B are the same as those presented in March (shown above).
Option C
Option C is essentially the existing layout with no formal cycling facilities being provided.

Option D
Option D is an additional option identified as a result of the internal safety investigations and site visit.
The following issues were raised through the safety audit process:
- Finding a gap to reverse out of properties into traffic lane can be challenging.
- Vehicles currently wait for a gap either half-way across the footpath or on the edge of the traffic lane.
- High boundary fences, parked vehicles and large tree trunks obstruct visibility for residents reversing out of driveways.
- The speed of cyclists downhill could be of concern.
We are continuing to assess design options following an independent safety audit and feedback from key stakeholder groups. This will lead to AT deciding on a preferred option that will be taken through to detailed design and construction. The safety of all road users and residents will be an important factor in the final decision.
July - October 2015 revised design options
After options A – D were presented in June 2015, AT continued with technical investigations to address the safety issues raised by residents and in safety audits. As a result, the design options were revisited and revised to address safety issues and meet the project objective.
The 3 options outlined below were considered. AT’s Executive Leadership Team confirmed
Option 1
On road cycling facility
Option 2
On road cycle facility, partial removal of flush median
Option 3
Off road separated cycle facility (raised pavement), partial removal of
How we made decisions about design options
All of these factors contributed to the development of options and the decision on the preferred option:
- Feedback from residents (>9,000 flyers).
- Further investigations.
- Other stakeholders - LB, CAA, wider community (>9,000 flyers).
- Internal and external technical specialist inputs.
- AC and AT strategic documents.
- Funding constraints.
- Design standards.
- International best practice.
- Safety considerations.
- Operational considerations (OD route, 14,000 vpd, motorway link).
One of the tools we used as part of the technical specialist inputs is multi-criteria analysis. Options 1 – 3 have all been through a qualitative multi-criteria analysis using these factors:
- Walking safety.
- Walking amenity.
- Cycling – confident.
- Cycling – non-confident.
- Cycling safety.
- Right turning
vehicles . - Traffic speed.
- Resident driveways.
- Parking.
- Tree impact/health.
Sense of place.- Streetscape, spatial quality, and attractiveness.
Leaf fall management
London Plane trees are one of the most deciduous trees in Auckland and leaf fall during autumn and early winter requires frequent maintenance. In order to better address the management of leaf fall on Franklin Road, we are:
- Investigating the use of a small street sweeper that can travel along the new wide pathways.
- Looking at berm design options that help
collect / store leaves so trees get essential nutrients. - Investigating increasing the frequency of leaf management and maintenance for two months each year.
Wellington Street intersection
During the engagement period, we heard that safety at the Wellington Street intersection is one of the key issues. The safety of
The trees on Franklin Road would make it difficult to see the traffic signals from an adequate distance. The high signals on
One of our design principles is to have a roundabout at this intersection and we are continuing to progress the design of this to ensure it is safe for all road users.
Parking management
Consultation on the Freemans Bay Residential Parking Zone closed on 21 August 2015. Franklin Road is one of the streets in the zone.
Cycling on Franklin Road
Journeys to and from the city centre are increasing, whether it’s commuting
It’s important that as we develop and improve our infrastructure we continue to increase the choice people have about how they get around. Providing for people who want to travel by bicycle is a key element of AT’s strategy for making Auckland a more liveable city.
We intend to develop a connected network of high-quality cycle routes that connect key neighbourhoods to the city centre. We will separate people on bicycles from high volume and speed motor traffic, thereby enabling Aucklanders to travel safely and conveniently by bicycle.
Franklin Road forms a key connection between Ponsonby and Wynyard Quarter. Wynyard Quarter is attracting increasing numbers of people, particularly
There are increasing numbers of people travel by bicycle to the city centre for work, and Franklin Road will connect Ponsonby and Freemans Bay with our proposed cycleway along Victoria Street to the new Nelson Street cycleway.
April - May 2016
We undertook a final round of consultation to ensure we didn’t miss anything in the design of the road improvements.
The consultation closed on 10 May 2016.