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Auckland Transport

Consultation and feedback

A final round of consultation was undertaken to ensure we haven’t missed anything in the design of the road improvements.

The consultation closed on 10 May 2016. Feedback is now being considered and the final design features will be decided on in the coming weeks.

Detailed design will then be completed.


Initial consultation

The initial consultation finished on 1 December 2014 and preliminary analysis of the feedback is now complete.

During the consultation we presented 2 design concepts. Both involved moving the kerbline to the other side of the trees and narrowing the roadway so that the trees could be located within the berm.

As a result of the feedback we received, and ongoing engagement with residents and other stakeholders, we have been considering all options, including parking between the trees.


Identified key issues

The primary focus for feedback was safety, making sure any design is safe for all road users, including pedestrians and cyclists.

12 key issues raised

  • Cycling: There was significant support for cycling facilities - 18% of responses raised cycling as an issue, 6% of those questioned the need for cycling facilities.
  • Pedestrians: Catering for pedestrians was a significant issue, with the safety of pedestrians a key focus.
  • Speed: Reducing the posted speed limit was suggested by a number of people with either 30kph or 40kph suggested. The speed limit on Ponsonby Road has been lowered to 40kph and is perceived to be working well.
  • Parking: Retention of parking between the trees was supported by the majority of people.
  • Carriageway configuration includes the cross-section, or how the road looks from one side to the other. Key themes were:
    • Retaining parking between the trees.
    • Ensuring safety.
    • Suggestions for alternative configurations.
    • Options presented in November 2014 were considered to create safety issues.
  • Detailed design/services: Comments relating to the detailed design of the final option included:
    • Improvements to the road surface to reduce noise.
    • Undergrounding the power.
    • Ensuring raising the pavement (if this is the design) does not increase runoff into adjacent properties.
  • Flush median: There was significant support to maintain the flush median, primarily for safety reasons.
    • safe turning for traffic into side streets or into driveways across the flow of traffic into the other side of the carriage way (allowing cars to move to the centre of the road so as to not block following traffic),
    • a safe place for pedestrians to stop while crossing the road; the ability to pass stationary rubbish trucks emptying rubbish bins,
    • an egress for emergency vehicles,
    • visibility.
    • The median strip aids traffic flow and pedestrian access across the street during the Christmas light period.”
  • Trees: The London Plane trees are recognised as being iconic and important to protect and retain.
  • Footpath/berm: Most people preferred low growing native plants. Other suggestions included:
    • community garden,
    • fruit trees,
    • flowers.
  • Intersection: Safety at intersections was raised, in particular the Wellington Street intersection.
    • Ensuring safe traffic flow through Franklin Road is critical. At peak times bottlenecks are experienced:
    • turning right from Wellington Street onto Franklin Road,
    • turning from Scotland Street onto College Hill,
    • the Victoria Park New World where the reduction of road width (due to entry / exit barriers) prevents cars moving to the left for turning into side streets or Victoria Street West.
    • Franklin Road residents suggested a roundabout or traffic lights for the Wellington Street and Franklin Road intersection. It was decided that traffic lights could increase street noise for local residents and impede traffic flow, so options for a roundabout needs further exploration.
  • Streetscape: The visual appearance, symmetry and iconic views of the wide street are valued by many. Both original options were considered to narrow the view corridor and diminish the “beautiful and wide boulevard that has become so iconic in Auckland”.
    • There's also a desire to consider street furniture such as rubbish bins and seating.
  • New World entry: While not a road intersection, the entry to New World was raised as a safety issue.

Other Issues raised

  • Consultation: Continue to engage with Franklin Road residents during the project.
  • Public transport: Maintain current bus services that use Franklin Road, provide better public transport along Franklin Road and consider extending the Wynyard Quarter tram up Franklin Road to Ponsonby.
  • Traffic management: Address the use of Scotland Street as a ‘rat run’.
  • Utility services: Underground the power as part of the project.

How we received feedback

  • 70 feedback forms completed.
  • Approximately 40 people attended Community Information Sessions and stayed for about 20 minutes.
  • Meetings with residents and other stakeholders.
  • Written/email feedback.
  • 213 separate points raised.

The majority of people were from a 500 metre radius of Franklin Road, though there were some as far away as 1 kilometre.

March 2015 revised options


Following the engagement period in October and November 2014, we considered all the feedback and undertook some more technical assessments. All of this information helped us develop revised options.

Option A

Bird's eye view

Franklin Road revised plan option A - birds eye view

Cross section

Franklin Road revised plan: Option A - cross section

Option B

Bird's eye view

Franklin Road revised plan: Option B - birds eye view

Cross section

Franklin Road revised plan: Option B - cross section

These revised options were discussed with residents and other stakeholders in March 2015. Residents expressed concern with options presented, specifically in regard to:

  • Visibility of cyclists when reversing out of driveways.
  • Potential speed of cyclists.
  • Management of leaf build up during autumn / winter.

Following the meeting in March, we:

  • Considered the role of Franklin Road in the development of the strategic cycling network.
  • Undertaken further investigations to consider safety concerns.
  • Had external independent safety audits of four design concepts.
  • Considered outcomes from internal and external safety audits.
  • Discussed progress with the Local Board.
  • Agreed design principles for Franklin Road.

Safety audits

Following a site visit and investigations by AT safety specialists, in April 2015 four options were assessed by an independent external safety auditor.

Options A and B are the same as those presented in March (shown above).

Option C

Option C is essentially the existing layout with no formal cycling facilities being provided.

Franklin Road Option C Cross Section

Option D

Option D is an additional option identified as a result of the internal safety investigations and site visit.

Franklin Road Option D Cross Section

The following issues were raised through the safety audit process:

  • Finding a gap to reverse out of properties into traffic lane can be challenging.
  • Vehicles currently wait for a gap either half-way across the footpath or on the edge of the traffic lane.
  • High boundary fences, parked vehicles and large tree trunks obstruct visibility for residents reversing out of driveways.
  • The speed of cyclists downhill could be of concern.

We are continuing to assess design options following an independent safety audit and feedback from key stakeholder groups. This will lead to AT deciding on a preferred option that will be taken through to detailed design and construction. The safety of all road users and residents will be an important factor in the final decision.

July - October 2015 revised design options


After options A – D were presented in June 2015, AT continued with technical investigations to address the safety issues raised by residents and in safety audits. As a result, the design options were revisited and revised to address safety issues and meet the project objective.

The 3 options outlined below were considered. AT’s Executive Leadership Team confirmed option 1 as the preferred option for Franklin Road in December 2015.

Option 1

On road cycling facility

October 2015 Franklin Road revised option 1: On road cycling facility

Option 2

On road cycle facility, partial removal of flush median

October 2015 Franklin Road revised option 2: On-road cycle facility, partial removal of flush median

Option 3

Off road separated cycle facility (raised pavement), partial removal of flush median.

October 2015 Franklin Road revised option 2: Off-road separated cycle facility (raised pavement), partial removal of flush median.

How we make decisions about design options

All of the following contribute to the development of options and the decision on the preferred option:

  • Feedback from residents (>9,000 flyers).
  • Further investigations.
  • Other stakeholders - LB, CAA, wider community (>9,000 flyers).
  • Internal and external technical specialist inputs.
  • AC and AT strategic documents.
  • Funding constraints.
  • Design standards.
  • International best practice.
  • Safety considerations.
  • Operational considerations (OD route, 14,000 vpd, motorway link).

One of the tools we use as part of the technical specialist inputs is multi-criteria analysis. Options 1 – 3 shown above have all been through a qualitative multi-criteria analysis using the following factors:

  • Walking safety.
  • Walking amenity.
  • Cycling – confident.
  • Cycling – non-confident.
  • Cycling safety.
  • Right turning vehicles .
  • Traffic speed.
  • Resident driveways.
  • Parking.
  • Tree impact/health.
  • Sense of place.
  • Streetscape, spatial quality, and attractiveness.

Leaf fall management

London Plane trees are one of the most deciduous trees in Auckland and leaf fall during autumn and early winter requires frequent maintenance. In order to better address the management of leaf fall on Franklin Road, we are:

  • Investigating the use of a small street sweeper that can travel along the new wide pathways.
  • Looking at berm design options that help collect / store leaves so trees get essential nutrients.
  • Investigating increasing the frequency of leaf management and maintenance for two months each year.

Wellington Street intersection

During the engagement period, we heard that safety at the Wellington Street intersection is one of the key issues. The safety of pedestrians in particular was identified by many as a real concern. Suggestions to address the safety concerns included traffic signals or a roundabout.

The trees on Franklin Road would make it difficult to see the traffic signals from an adequate distance. The high signals on arms in particular would be obscured by trees and not visible to motorists until they are too close to the intersection.

One of our design principles is to have a roundabout at this intersection and we are continuing to progress the design of this to ensure it is safe for all road users.

Parking management

Consultation on the Freemans Bay Residential Parking Zone closed on 21 August 2015.

Cycling on Franklin Road

Whether it’s commuting to and from work, school or university; or travelling for leisure – journeys to the city centre are increasing.

It’s important that as we develop and improve our infrastructure we continue to increase the choice people have about how they get around. Providing for people who want to travel by bicycle is a key element of AT’s strategy for making Auckland a more liveable city.

We intend to develop a connected network of high quality cycle routes that connect key neighbourhoods to the City Centre. We will separate people on bicycles from high volume and speed motor traffic, thereby enabling Aucklanders to travel safely and conveniently by bicycle.

Franklin Road forms a key connection between Ponsonby and Wynyard Quarter. Wynyard Quarter is attracting increasing numbers of people, particularly famililies, who are choosing to cycle there as part of a recreational outing, along with growing numbers of people who work in Wynyard Quarter.

There are increasing numbers of people travel by bicycle to the City Centre for work, and Franklin Road will connect Ponsonby and Freemans Bay with our proposed cycleway along Victoria Street to the new Nelson Street cycleway.


For more information

Contact Auckland Transport