Glen Innes, Point England, St Heliers cycling improvements Glen Innes, Point England, St Heliers cycling improvements

Auckland Transport (AT) has used your feedback to identify roads and routes that will be improved in Glen Innes, Point England, Saint Heliers and the surrounding areas so that people of all ages and abilities can feel safe riding a bike.

Project status: Consultation closed.
Project zone: East.

Project overview

Glen Innes and the surrounding areas have been identified as areas with good potential to get more people on bikes.

Many roads in the area carry a high volume of traffic and there is a lack of safe dedicated cycling routes. With more people, homes, shops and traffic in the coming years, making cycling an easier and safer option will help the local road network cater for this growth.

Improving cycle links to Glen Innes train station is a key priority in the government's Urban Cycle Programme and funding has been allocated.

AT invited public feedback to help identify and improve key cycle routes to other destinations such as the town centre, schools, shops parks and community facilities.


Improving the area's cycling facilities will:

  • Make cycling safer and easier, which encourages more people to cycle, more often and to more destinations.
  • Enable people to access community, cultural and leisure activities by bike.
  • Enable more children and school students to cycle locally.
  • Provide an opportunity to connect to other transport projects currently under development in the area, such as the Glen Innes to Tamaki cycleway and the local board Greenways Network Plan.

AT plans to create a network of safe cycling routes for the area and beyond. Find out more about AT's cycling & walking programme.


From 12 October to 6 November 2015, AT sought community feedback on how to improve the Glen Innes, Point England, and St Heliers area for people on bikes. In total, we received 1336 different suggestions as to how we can get people on their bikes.

Feedback suggesting cycle routes and barriers to cycling were mapped. Other comments were arranged into themes which have been responded to by AT. Get full details of the themes and responses.

Activities to raise awareness of the project

  • An information brochure (including freepost feedback from) was mailed to all residents/owners in Glen Innes and the surrounding suburbs. 
  • Information brochures were sent to many other interested groups and organisations.
  • A project webpage and an online feedback form were set up.
  • An advert was placed in the East and Bays Courier on 14 October 2015.
  • There was a news article in the East and Bays courier community newspaper on 19 October 2015.
  • Information brochures were distributed by AT Ambassadors and staff at Glen Innes train station from 13 to 18 October 2015.
  • Information was posted on the Maungakiekie-Tamaki Local Board Facebook page, the Auckland Council Facebook page, the Auckland Council website, and Neighbourly.

What we asked for

We asked people to tell us which routes/roads they would like to cycle along to get to destinations such as Glen Innes station, Glen Innes town centre, local shops, local parks and reserves, community and cultural facilities. They were also asked to identify any issues/barriers or concerns that put them off cycling such as dangerous roads, difficult intersections, high traffic speeds or lack of cycle parking facility. This feedback was provided on a feedback map.

People were also asked if they had any other comments or any other destinations that they would like to cycle to which are outside the map.

In total, 293 feedback responses were received: 260 hard copy feedback forms and 33 online responses via our online ‘map a comment’ tool - where people pin their feedback to a map of the area.

Mapping feedback results

Feedback summary report

Download the public feedback summary (PDF 100KB)

Feedback summary map

The public feedback summary map shows the routes or roads that people told us they want to cycle along. The colour and thickness of the route changes as more people identified it as a desirable cycling route.

Download the public feedback summary map (PDF 737KB)

Cycling barriers map

The cycling barriers summary map includes circles representing locations where people identified things that put them off cycling.The colour and size of the circles change as more people mention them.

Download cycling barriers summary map (PDF 769KB)

Download the accompanying location ID data and issues identified (XLS 21KB).

Other comments received and how AT has responded

Download other comments received through the feedback process and how AT has responded (PDF 221KB).

Common themes

1070 issues/barriers or concerns were identified in various locations on the map (some circles represent more than one issue). Common themes identified were:

  • Intersection or roundabout dangerous (199 comments).
  • Parked vehicles or narrow road (174 comments).
  • Road or route dangerous or difficult for cyclists – general (136 comments).
  • Busy or chaotic traffic road (121 comments).
  • High vehicle speed (95 comments).
  • Other cyclist concerns (103 comments).
  • Improvements suggested (82 comments).
  • Signals or crossings (70 comments).
  • Poor quality road or path surface (49 comments).
  • Bicycle security or parking required (44 comments).
  • Shared path concerns (23 comments).
  • Vehicles pass too close (20 comments).
  • Improve signage (9 comments).

AT’s cycle network for the Glen Innes, Pt England, and St Heliers area

The cycle network map shows the routes that are the priority for improvements by mid-2018 (with funding available) and the routes that will be considered for improvements in 2019 and beyond (funding dependent).

Download AT’s cycle network for the Glen Innes, Pt England, and St Heliers area (PDF 713KB)

Next steps

AT will seek community feedback as cycling projects are developed to implement the cycle network for the area. Further consultation will take place once the investigations and preliminary design is complete in February 2017.

For more information on this project

Contact Auckland Transport