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Auckland Transport

Matiatia summer traffic trial Matiatia summer traffic trial

Auckland Transport (AT) and the Waiheke Local Board will be trialling a new way to manage traffic at Matiatia over the busy summer season to help reduce congestion and improve safety for everyone who uses the area.

Project status: Implementation (trial)
Project zone: Central

Project overview

Matiatia is the gateway to Waiheke Island and is the major transport interchange on the island with over 20 ferry services arriving daily. Peak travel affects the ferry services from mid-December to late February when visitor numbers swell. The island’s popularity has surged over the past few years and now it has over a million visitors per year.

The demand for transport increases over summer and this results in congestion at Matiatia due to the demand for buses, pre-booked tours and taxis. The increased amount of traffic makes it unsafe for all those using the area.

The keyhole area has been problematic for many years. Auckland Transport has worked with the Waiheke Local Board and the Waiheke Transport Forum to look for a temporary solution. On the summer of 2019/2020 AT will be trialling a new format for traffic in this area.


  • More space for buses.
  • A dedicated area for picking up visitors.
  • A new P15 stand for pre-booked taxis/shuttles/tours.


  • 2 December 2019 – construction of the new public pick-up/taxi/pre-booked shuttle stand.
  • 8 December 2019 – traffic trial starts.
  • 13 April 2019 – traffic trial finishes.

Project details

The trial will start on 8 December 2019, with the objective to improve the overall operation of traffic movements in and around the Matiatia Ferry Terminal on Waiheke Island. The trial includes the following changes:

  • Space available to public buses will be increased so AT can optimise the new network timetable. Three buses will be able to utilise the space.
  • Only buses will be able to operate out of the seaward keyhole area. This will help reduce congestion and increase safety, as buses will now be able to safely manoeuvre through this area. The seaward keyhole area will also include a space for mobility drop-off and two loading zones.
  • A larger public pick-up zone will be built within the lower car park. The current drop-off zone will remain.
  • Pre-booked taxis/shuttles/tours will be removed from the seaward keyhole area and a dedicated P15 area will be created in the lower carpark.
  • Tour buses will depart from the keyhole, as they do now. Their space will be allocated across from the ferry terminal. Tour guides from the Waiheke Hop-on Hop-off Explorer bus will meet their passengers and walk them over to their departure point opposite the public bus area.

For more information on this project

Contact Auckland Transport