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Auckland Transport

New Network for Pukekohe and Waiuku New Network for Pukekohe and Waiuku

New buses and bus routes were introduced in Pukekohe and Waiuku and south Auckland on Sunday 30 October 2016, when the southern New Network was launched.

What has changed

The New Network is a complete review and transformation of Auckland’s public transport network. It fundamentally changes the way bus services operate across all of Auckland.

We have launched the southern New Network on Sunday 30 October 2016. This includes:

  • New bus routes.
  • New bus numbers.
  • New timetables – new start times and finish times.
  • New information at bus stops.
  • Some people will need to connect with another bus or train to complete their journey.

New features for Pukekohe

  • Three new bus services for Pukekohe, running every 30 minutes, seven days a week. All three Pukekohe local loop services are seving the town centre, shopping area and are connecting with train services at the station.
  • A limited bus service from Pukekohe to Wesley College/Paerata.
  • Removal of bus services between Paerata and Papakura.

New features for Waiuku

Two bus services:

  1. A peak weekday Waiuku to Papakura service which will go via Kingseat. This is the same route as the current 479.
  2. A new route between Waiuku and Pukekohe, seven days a week.

Although there are plans to run the Waiuku bus route (396) through the Glenbrook Vintage Railway station at Glenbrook on Sundays when it is operating, a suitable solution for buses to stop and turn around at Glenbrook Station is still being explored.

We will continue to investigate options for buses to run there as soon as possible.

In the meantime, the 396 will travel to the Waiuku end of the Glenbrook Vintage Railway. 

Find out more about the principles of the New Network and how it is changing the way you use public transport.

New features for Tuakau and Port Waikato buses

The 476 has been renumbered to 398 and the 50 has been renumbered to 399. These buses will now all travel via Massey Ave and end at Pukekohe Station. Travel to Papakura or the city will be by train. These buses have had some timetable changes to better fit with the train timetable. See the new route maps.

No more 'hail and ride'

From Sunday 30 October, buses will only stop at bus stops. There are now more than 30 new bus stops for Pukekohe and Waiuku.

Having a formal bus stop gives customers confidence of where the bus will stop and pick up, and helps drivers know where to look out for waiting passengers. 

The health and safety of our customers is also top of mind for AT. By formalising bus stops we are making it illegal for other vehicles to park in these locations, giving buses more room to pull up to the kerb. This makes it easier and safer for passengers getting on and off the bus, particularly those with limited mobility, and those with small children, pushchairs etc.

Hail and ride by its nature is wherever you are, but is not always in an appropriate, safe location and also may vary from driver to driver, day-to-day, depending on where it is deemed safe by the driver to stop at any given time.

Using trains

Your train journey will stay the same. The train timetable and service frequencies will continue as it does now. Find out more about train services.

New bus route maps

The new bus routes replace all existing bus services in Pukekohe and Waiuku.

Check out these bus route maps to get to know your new journey.

Buses that go through Pukekohe, Waiuku, Tuakau, Port Waikato

Bus stops closing

Three bus stops have closed closed in Pukekohe. This means regular public buses will no longer stop for passengers at these stops:

  • 23 Queen Street - stop 2847.
  • 149 Manukau Road - stop 2855.
  • Pukekohe Terminus - stop 2858.

Information brochures

Download the southern New Network brochure (PDF 2.81MB)

Read this information in:

Accessible documents

Consultation process

In 2014 between September and October, we carried out a public consultation on proposals to change bus services in Pukekohe and Waiuku. Overall, we received 939 responses. People were able to respond to proposed changes for both areas. 91% of the 643 respondents for Pukekohe supported the proposals and 95% of the 542 respondents for Waiuku supported the proposals too.

In April 2015, the final bus network was confirmed.

Projects to support the New Network in Pukekohe and Waiuku

Pukekohe Station

Construction on the Pukekohe bus interchange including a park and ride facility, a pedestrian overbridge between the rail station and interchange and improvements to the road intersection at Manukau, Harris and Custom Streets is expected to start around mid-2016.

Find out more about the Pukekohe Station project.

For more information

Contact Auckland Transport

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Privacy policy

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Join us in standing up against domestic violence and making more places of refuge across the internet.

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Click here to find out more. (WARNING: this will take you away from our shielded portal.)


If you are living in fear in your relationship or in your family, there are so many ways we can help you right now. You won’t be turned away even if you don’t have children, a NZ visa, or money. If you still have more questions have a read below and contact us when you’re ready.

I’m ready to talk now.

You can call our 24-hour support and crisis line on 0800 REFUGE (733843). Or, if you prefer, you can click here and contact us discretely through our contact form and we will email you back as soon as possible.

What will I do for money?

There are a number of benefits and allowances you may be eligible for if you are a victim of domestic violence in New Zealand. We can help you better understand your options once you make contact.

I haven’t been beaten up, can Women’s Refuge still help me?

We support women who have experienced any form of domestic violence: verbal, psychological/emotional, sexual, and financial as well as physical. In fact, psychological/emotional abuse is the most common form of domestic violence.

How much does it cost to stay?

Women's Refuge support and advocacy services are free. In the safe house, rent is usually charged once your financial situation is sorted out. Safety is our main concern. You won't be turned away if you don't have any money.

How long can I stay in a safe house?

Some women only stay a night or two, while others stay for weeks. You can talk with the advocates at your local refuge about how long you think you need to stay to ensure your safety.

I don’t live with my partner, but he is abusing me. Can you still help me?

Yes, you don’t have to be living with your partner to experience domestic violence and you can still call us.

What happens if I haven't got any clothes or food?

Women's Refuge has clothing that you can have. We’ve also got toys and books, formula and nappies. You are welcome to use our emergency food until you get your financial situation sorted out.

Will other people be there?

Safe houses usually have other women, including women with their children, staying there. Refuge advocates are around during the day.

How will I get my kids to school?

The advocates at your local refuge will help you work out transport for your children, or help with changing schools.

Can Women's Refuge help me if I stay in my own house?

Yes, we can provide all the same support and advocacy for you no matter where you choose to live. You may be eligible to access support through the Whanau Protect service.

I'm living in a rural area. Can you still help me?

Yes. Find your local refuge and they will be able to arrange support, advocacy and transport for you.

Can Women's Refuge help around issues with children?

Yes. We can provide support and advocacy around matters to do with custody, access and care.


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Getting out

The most important thing is for you and your children to get out safely. It is important to know that leaving a violent relationship can be one of the most dangerous times for women and children so it is important to make a safety plan around leaving and keep your plans confidential. Below are some tips to help you make a plan.

  • If you can, pack a bag with bare necessities and important documents that you can leave with someone you trust. Include important documents such as passport, birth certificate, bank account details, driver’s licence, and bank cards and other things like medicines.

  • Know abuser's schedule and safe times to leave.

  • Contact us for guidance or a safe place to stay for you and your children.

Getting help

We warmly welcome all women and their children to access our support, advocacy and crisis accommodation. If you need help or have questions, use our live chat to get in touch.

making a plan

The safety of you and your children (if you have them) will be your primary concern. If you’re not ready or cannot safely leave, here are some things you can do to stay safe now.

  • Make a safety plan with the guidance of a refuge advocate.

  • Get yourself a pre-paid phone; keep it charged and safe.

  • Keep photocopies of important documents (passport, birth certificate, bank account details, medical notes, driver's licence, etc) and store these at the home of a supportive friend or family member.

  • Keep a journal of all violent incidents, noting dates and events.

  • If you can, open your own bank account and try to save some money.

  • If you have pets you are worried about, consider them in your safety plan.

Privacy Policy – The Shielded Site Application.


In this privacy policy, the terms ‘NCIWR’, ‘we’, ‘us’, and ‘our’ refer to National Collective of Independent Women’s Refuges Inc. NCIWR operates this web application at (‘this web application’).

This privacy policy explains how we may collect, store, use, and disclose personal information that we collect and that you provide to us. By using this web application you acknowledge that we may collect, store, use, and disclose your personal information in the manner set out in this privacy policy.

Collection of personal information

We may collect personal information from you when you use this web application, for example when you make a request for contact on this web application.

You may decide not to provide your personal information to us. However, if you do not provide it, we may not be able to provide you with access to certain information or services. For example, we may be unable to make contact with you if you do not provide us with your contact information.

Automated collection of non-personal information

When you visit this web application, we will not add traceable elements (such as cookies, sessions, and usage monitoring software) to your browser or device.

Use and disclosure

We will not use or disclose your personal information except in accordance with this privacy policy or the Privacy Act 1993. We may use your personal information to:

  • assist in providing information and services requested by you;

  • communicate with you

Your personal information will only be made available internally for the above purposes. We will not disclose your personal information to third parties. We will only use or disclose personal information that you have provided to us, or which we have obtained about you:

  • for the above-mentioned purposes;

  • if you have otherwise authorised us to do so;

  • if we have given you notification of the intended use or disclosure and you have not objected to that use or disclosure;

  • if we believe that the use or disclosure is reasonably necessary to assist a law enforcement agency or an agency responsible for national security in the performance of their functions;

  • if we believe that the use or disclosure is reasonably necessary to enforce any legal rights we may have, or is reasonably necessary to protect the rights, property and safety of us, our customers and users, or others;

  • if we are required or permitted by law to disclose the information; or

  • to another entity that carries on the business of operating this web application.

Storage and security

All personal information collected on this web application is collected and held by NCIWR. We will endeavour to protect your personal information that is held by us from unauthorised access, use, disclosure, alteration, or destruction.

Third party service providers

This website may be hosted by one or more third party service providers (‘service providers’) who enable us to provide this web application. You acknowledge and agree that any personal information that may be collected on this web application may also be held and used by our service providers on our behalf. Any information collected will be securely sent and securely stored on a server.

Third party websites

This web application may be hosted by websites operated by third parties. We are not responsible for the content of such websites, or the manner in which those websites collect, store, use, or distribute any personal information you provide. When you visit third party websites from hyperlinks displayed on this web application, we encourage you to review the privacy statements of those websites so that you can understand how the personal information you provide may be collected, stored, used, and distributed.

Right to access and correct

You may request access to, or correction of, any personal information we hold about you by contacting us as follows:
Post:Privacy Officer
PO Box 27-078
Marion Square
Wellington 6141

To ensure that the contact information we hold about you is accurate and current, please notify us of any changes to such information as soon as possible.

Contacting NCIWR

Any emergency relating to domestic violence should be directed to 111 for New Zealand Police assistance.

If you request assistance through this website, we will endeavour to respond as soon as we can. If you require advocacy services phone 0800 REFUGE or 0800 733 843 to talk to a refuge in your area within New Zealand. All member refuges of NCIWR are listed on our main website ( If you do visit the Women’s Refuge Website, please note that it is a traceable site so we recommend you use the online safety tips found on this web application to visit safely.

Advocacy services are available at member refuges. Your call and information will be treated in confidence and privacy.

Changes to our privacy policy

We reserve the right, at our discretion, to alter this privacy policy at any time. Changes to this privacy policy will take effect immediately once they are published on this web application. Please check this privacy policy regularly for modifications and updates. If you continue to use this web application or if you provide any personal information after we post changes to this privacy policy, this will indicate your acceptance of any such changes.

This privacy policy was last updated on 6 October 2015.

If You’re In
Immediate danger

If you fear for your safety:

  1. Run outside and head for where there are other people.
  2. Ask someone to call 111
  3. If you have children take them with you if you can
  4. Don't stop to get anything else