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Auckland Transport

New Network for Waiheke New Network for Waiheke

On Sunday 13 October 2019, Auckland Transport (AT) launched a new bus network on Waiheke. There are new bus routes, new route numbers and new timetables.


Service changes from Sunday 31 May 2020

  • The 50B service is reinstated, with an updated route. This service connects Onetangi, Ostend (Belgium Street), Alison Road, Surfdale, Oneroa and the Matiatia Ferry Terminal. The 50B does not serve Jellicoe Parade and Wellington Road as it did previously.
  • Jellicoe Parade and Wellington Road are served by a new bus service – the 501. The 501 connects Kennedy Point Ferry Terminal, Donald Bruce Road, Jellicoe Parade, Wellington Road, Surfdale, Oneroa and the Matiatia Ferry Terminal.
  • The 50A continues to serve Ostend Road and Wharf Road in Ostend on a trial basis.

Download the timetables or use our Journey Planner to explore your options.

The Waiheke New Network is part of a simpler, more integrated public transport network for Auckland.


Project status: Implementation 
Project zone: Central


Waiheke New Network map

Map of the Waiheke New Network from May 2020.

Download the 2020 Waiheke bus network map (PDF 1.3MB)


What this means for Waiheke

Waiheke is expected to experience significant population growth in the next few years. This could put pressure on an already constrained transport network. If Waiheke is to cope with the expected population growth, public transport must become the mode of choice for more people travelling around the island.

The number of people travelling by bus on Waiheke has been increasing. However, people had been asking for improved routes and timetables, and for buses to run more often.

  • We have designed a simpler bus network with more frequent services and better connections with the ferries.
  • We have combined 2 key services to provide a service approximately every 15 minutes between the main town centres, from 7am to 7pm, 7 days a week.
  • Services run to the same timetables throughout the year.
  • From 2020, all buses will be wheelchair accessible, with the introduction of new electric buses.
  • Once the New Network has been fully implemented, AT will have more than doubled the annual number of public bus trips it runs on the island.

These changes help make the bus a more attractive transport option on Waiheke for more people and more types of trips.

You may need to transfer to complete some journeys. Where possible, services have been timed to connect.

School bus changes

There were limited changes to AT School Bus services from Monday 14 October 2019.

  • The original 'Piemelon Bay to Te Huruhi School' and 'Seventh Avenue to Waiheke High School' services were combined into one new school service. The 092 only operates in the morning and serves Waiheke Road, The Strand, Seventh Avenue, Fourth Avenue, Waiheke Primary, Te Huruhi Primary and Waiheke High School.
  • The 096 from Waiheke High School to Piemelon Bay departs 3 minutes later than it did previously, at 3.23pm.
  • The 220 from Waiheke High School to Palm Beach departs 5 minutes later than it did previously, at 3.25pm.

Visit the School Timetables page to see the school buses that serve your school.

What's happening in your area

Below is a summary of the New Network for each neighbourhood on Waiheke.

Blackpool

  • The 502 serves Blackpool every 30 minutes from 7am to 7pm, 7 days a week, and less frequently outside of these times.
  • The 502 provides a connection with the shops and services at Oneroa and Ostend, as well as Palm Beach and Ōmiha (Rocky Bay).
  • At Oneroa and Ostend, you can transfer buses to Surfdale, Waiheke High School and the beach at Onetangi. At Oneroa you can also transfer buses to Kennedy Point Ferry Terminal.
  • The 502 takes you to the ferry at Matiatia. The 502 is timed to arrive at the Matiatia Ferry Terminal 10 minutes before the ferry to Downtown (and Devonport where applicable) is timed to depart. In the other direction, the 502 is timed to depart the Matiatia Ferry Terminal 5 minutes after the ferry from Downtown (and Devonport where applicable) is timed to arrive.

Ōmiha (Rocky Bay)

  • The 502 serves Ōmiha (Rocky Bay) every 30 minutes from 7am to 7pm, 7 days a week, and less frequently outside of these times.
  • The 502 provides a connection with the shops and services at Ostend and Oneroa, as well as Palm Beach and Blackpool.
  • At Ostend and Oneroa, you can transfer buses to Waiheke High School, Surfdale and the beach at Onetangi. At Oneroa you can also transfer buses to Kennedy Point Ferry Terminal.
  • The 502 takes you to the ferry at Matiatia. The 502 is timed to arrive at the Matiatia Ferry Terminal 10 minutes before the ferry to Downtown (and Devonport where applicable) is timed to depart. In the other direction, the 502 is timed to depart the Matiatia Ferry Terminal 5 minutes after the ferry from Downtown (and Devonport where applicable) is timed to arrive.

Oneroa

Oneroa has excellent bus connections with the Matiatia ferry.

  • The 50A and 502 are timed to arrive at the Matiatia Ferry Terminal 10 minutes before the ferry to Downtown (and Devonport where applicable) is timed to depart.

In the other direction:

  • The 50A and 502 are timed to depart the Matiatia Ferry Terminal 5 minutes after the ferry from Downtown only is timed to arrive.
  • The 50B is timed to depart 10 minutes after the ferry from Downtown via Devonport is timed to arrive.
  • The 502 is timed to depart 5 minutes after the ferry from Downtown via Devonport is timed to arrive.

The 50A and 50B run alternately to provide a connection approximately every 15 minutes from 7am to 7pm, 7 days a week (and less frequently outside of these times) with Surfdale, Waiheke High School, the shops and services at Ostend, and the beach at Onetangi.

The 501 provides a connection to the Matiatia and Kennedy Point Ferry Terminals, 7 days a week. Buses run every 45-60 minutes throughout the day, and more frequently at peak times. Plan your journey.

The 502 provides a connection every 30 minutes from 7am to 7pm, 7 days a week (and less frequently outside of these times) to Blackpool, Palm Beach and Ōmiha (Rocky Bay).

From Labour Weekend to Anzac Day, the 503 runs from the Matiatia Ferry Terminal to Oneroa Village (one-way only) from 10am to 2pm, providing additional capacity at the busiest time of the year.

The following bus stops are only used by school buses. 

  • Korora Road near Ocean View Road (bus stop number 1145);
  • 17 Korora Road (#1147);
  • 35 Waikare Road (#1149).

The following bus stops have closed.

  • Ocean View Road near Kuaka Road (#1136);
  • Ocean View Rd near Oue Road (#1138).

Onetangi

Onetangi has excellent bus connections with the Matiatia ferry.

  • The 50A is timed to arrive at the Matiatia Ferry Terminal 10 minutes before the ferry to Downtown (and Devonport where applicable) is timed to depart.

In the other direction:

  • The 50A is timed to depart the Matiatia Ferry Terminal 5 minutes after the ferry from Downtown only is timed to arrive.
  • The 50B is timed to depart 10 minutes after the ferry from Downtown via Devonport is timed to arrive.

The 50A and 50B run alternately to provide a connection approximately every 15 minutes from 7am to 7pm, 7 days a week (and less frequently outside of these times) with the shops and services at Ostend, Waiheke High School, Surfdale and Oneroa.

At Ostend and Oneroa, you can transfer to buses to Palm Beach, Blackpool and Ōmiha (Rocky Bay). At Oneroa you can also transfer buses to Kennedy Point Ferry Terminal.

Monday to Friday, during the morning and afternoon peaks, the 504 provides an additional connection between Ostend and Waiheke Road:

  • Buses run in the peak direction only e.g. during the morning peak buses run towards Ostend; and during the afternoon peak buses run towards Waiheke Road.
  • Between Belle Terrace and Onetangi Road, the 504 does not have formal bus stops and operates as a hail-and-ride service.
  • At Ostend you can transfer to other bus services to reach more destinations. For example, the 504 is timed to connect with the 50A heading to and from the Matiatia Ferry Terminal.

Ostend

Ostend has excellent bus connections with the Matiatia ferry.

  • The 50A and 502 are timed to arrive at the Matiatia Ferry Terminal 10 minutes before the ferry to Downtown (and Devonport where applicable) is timed to depart.

In the other direction:

  • The 50A and 502 are timed to depart the Matiatia Ferry Terminal 5 minutes after the ferry from Downtown only is timed to arrive.
  • The 50B is timed to depart 10 minutes after the ferry from Downtown via Devonport is timed to arrive.
  • The 502 is timed to depart 5 minutes after the ferry from Downtown via Devonport is timed to arrive.

The 50A and 50B run alternately to provide a connection approximately every 15 minutes from 7am to 7pm, 7 days a week (and less frequently outside of these times) with Waiheke High School, Surfdale, the shops and services at Oneroa, and the beach at Onetangi.

The 502 provides a connection every 30 minutes from 7am to 7pm, 7 days a week (and less frequently outside of these times) to Palm Beach, Blackpool and Ōmiha (Rocky Bay).

Monday to Friday, during the morning and afternoon peaks, the 504 provides an additional connection with Onetangi and Waiheke Road. Buses run in the peak direction only e.g. during the morning peak buses run towards Ostend; and during the afternoon peak buses run towards Onetangi and Waiheke Road.

At Oneroa you can also transfer buses to Kennedy Point Ferry Terminal.

Palm Beach

  • The 502 serves Palm Beach every 30 minutes from 7am to 7pm, 7 days a week, and less frequently outside of these times.
  • The 502 provides a connection with the shops and services at Ostend and Oneroa, as well as Blackpool and Ōmiha (Rocky Bay).
  • At Ostend and Oneroa, you can transfer buses to Waiheke High School, Surfdale and the beach at Onetangi. At Oneroa you can also transfer buses to Kennedy Point Ferry Terminal.
  • The 502 also takes you to the ferry at Matiatia. The 502 is timed to arrive at the Matiatia Ferry Terminal 10 minutes before the ferry to Downtown (and Devonport where applicable) is timed to depart. In the other direction, the 502 is timed to depart the Matiatia Ferry Terminal 5 minutes after the ferry from Downtown (and Devonport where applicable) is timed to arrive.

Surfdale

Surfdale has excellent bus connections with the Matiatia ferry.

  • The 50A is timed to arrive at the Matiatia Ferry Terminal 10 minutes before the ferry to Downtown (and Devonport where applicable) is timed to depart.

In the other direction:

  • the 50A is timed to depart the Matiatia Ferry Terminal 5 minutes after the ferry from Downtown only is timed to arrive.
  • the 50B is timed to depart 10 minutes after the ferry from Downtown via Devonport is timed to arrive.

The 50A and 50B run alternately to provide a connection approximately every 15 minutes from 7am to 7pm, 7 days a week (and less frequently outside of these times) with the shops and services at Ostend and Oneroa, as well as Waiheke High School and the beach at Onetangi.

At Ostend and Oneroa, you can transfer buses to Palm Beach, Blackpool and Ōmiha (Rocky Bay).

From Sunday 31 May 2020, Jellicoe Parade and Wellington Road are served by the 501. The 501 connects the Kennedy Point Ferry Terminal, Donald Bruce Road, Surfdale, Oneroa and Matiatia Ferry Terminal, 7 days a week. In both directions (e.g. towards both Matiatia and Kennedy Point) the 501 runs in a one-way loop in the anticlockwise direction along Jellicoe Parade and Wellington Rd. Buses run every 45-60 minutes throughout the day, and more frequently at peak times. Generally, the 501 is scheduled for connections to the Matiatia ferry service in the morning peak and from the Matiatia ferry service in the afternoon peak. Plan your journey.

The 50A and 50B no longer serve Jellicoe Parade and Wellington Road and instead run a fixed route directly along Alison Road.

Due to buses running in a one-way anti-clockwise loop around Jellicoe Parade and Wellington Road, the following bus stops are closed. 

  • 35 Wellington Road (bus stop number 1227);
  • 30 Jellicoe Parade (#1310);
  • 1 Nelson Avenue (#1757).

The following bus stop is only used by school buses. 

  • Pacific Parade opposite George Street (#1537).

Ferries

Download the ferry timetables

Kennedy Point Ferry Terminal

From Sunday 31 May 2020, the 501 connects the Kennedy Point Ferry Terminal, Donald Bruce Road, Surfdale, Oneroa and the Matiatia Ferry Terminal. Due to the changeable arrival and departure times of ferries, it is not possible to schedule the 501 to connect with the Kennedy Point ferry service. Buses run every 45-60 minutes throughout the day. Plan your journey.

Matiatia Ferry Terminal

The Matiatia Ferry Terminal is well served by the New Network, and bus services are timed to connect with the ferry.

For travel to Downtown (and Devonport where applicable):

  • The 50A and 502 arrive at the Matiatia Ferry Terminal 10 minutes before the ferry is timed to depart.
  • The 50B arrives at the Matiatia Ferry Terminal 22 minutes before the ferry is timed to depart.

For travel direct from Downtown (not via Devonport):

  • The 50A and 502 are timed to depart the Matiatia Ferry Terminal 5 minutes after the ferry is timed to arrive.
  • The 50B is timed to depart the Matiatia Ferry Terminal 20 minutes after the ferry is timed to arrive.

For travel from Downtown via Devonport:

  • The 50B is timed to depart the Matiatia Ferry Terminal 10 minutes after the ferry is timed to arrive.
  • The 502 is timed to depart the Matiatia Ferry Terminal 5 minutes after the ferry is timed to arrive.

The 50A and 50B run alternately to provide a connection approximately every 15 minutes from 7am to 7pm, 7 days a week (and less frequently outside of these times) with Oneroa, Surfdale, Ostend and Onetangi.

The 501 provides a connection to Oneroa, Surfdale, Jellicoe Parade, Wellington Road, Donald Bruce Road and Kennedy Point Ferry Terminals, 7 days a week. Buses run every 45-60 minutes throughout the day, and more frequently at peak times. Plan your journey.

The 502 runs every 30 minutes from 7am to 7pm, 7 days a week (and less frequently outside of these times) and provides a connection to Oneroa, Blackpool, Palm Beach, Ostend and Ōmiha (Rocky Bay).

From Labour Weekend to Anzac Day, when the island is at its busiest, the 503 service helps take people from the Matiatia Ferry Terminal to Oneroa Village. The 503 runs from 10am to 2pm, one-way only.

Individual route maps

Timetables

Download the new bus timetables.

Resources


Public consultation

The Waiheke New Network was the subject of public consultation from 19 March 2018 to 20 April 2018.

AT received 927 individual feedback forms, five responses from organisations, and one petition.

AT considered this feedback, along with budget and other practical constraints, when designing the New Network. Changes were made to all the proposed bus services and three new routes were added to the network. One of the proposed services will not be implemented.


For more information on this project

Contact Auckland Transport

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We support women who have experienced any form of domestic violence: verbal, psychological/emotional, sexual, and financial as well as physical. In fact, psychological/emotional abuse is the most common form of domestic violence.

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Women's Refuge support and advocacy services are free. In the safe house, rent is usually charged once your financial situation is sorted out. Safety is our main concern. You won't be turned away if you don't have any money.

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If you suspect your device has been compromised by spyware, then you should use consider using another device as some spyware may still be able to monitor icognito sessions.

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Getting out

The most important thing is for you and your children to get out safely. It is important to know that leaving a violent relationship can be one of the most dangerous times for women and children so it is important to make a safety plan around leaving and keep your plans confidential. Below are some tips to help you make a plan.

  • If you can, pack a bag with bare necessities and important documents that you can leave with someone you trust. Include important documents such as passport, birth certificate, bank account details, driver’s licence, and bank cards and other things like medicines.

  • Know abuser's schedule and safe times to leave.

  • Contact us for guidance or a safe place to stay for you and your children.

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We warmly welcome all women and their children to access our support, advocacy and crisis accommodation. If you need help or have questions, use our live chat, or contact form to get in touch.

making a plan

The safety of you and your children (if you have them) will be your primary concern. If you’re not ready or cannot safely leave, here are some things you can do to stay safe now.

  • Make a safety plan with the guidance of a refuge advocate.

  • Get yourself a pre-paid phone; keep it charged and safe.

  • Keep photocopies of important documents (passport, birth certificate, bank account details, medical notes, driver's licence, etc) and store these at the home of a supportive friend or family member.

  • Keep a journal of all violent incidents, noting dates and events.

  • If you can, open your own bank account and try to save some money.

  • If you have pets you are worried about, consider them in your safety plan.

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General

In this privacy policy, the terms ‘NCIWR’, ‘we’, ‘us’, and ‘our’ refer to National Collective of Independent Women’s Refuges Inc. NCIWR operates this web application at https://d3f5l8ze0o4j2m.cloudfront.net (‘this web application’).

This privacy policy explains how we may collect, store, use, and disclose personal information that we collect and that you provide to us. By using this web application you acknowledge that we may collect, store, use, and disclose your personal information in the manner set out in this privacy policy.

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We may collect personal information from you when you use this web application, for example when you make a request for contact on this web application.

You may decide not to provide your personal information to us. However, if you do not provide it, we may not be able to provide you with access to certain information or services. For example, we may be unable to make contact with you if you do not provide us with your contact information.

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