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Auckland Transport

New Network for Waiheke New Network for Waiheke

On Sunday 13 October 2019, Auckland Transport (AT) will launch a new bus network on Waiheke Island. There will be new bus routes, new route numbers and new timetables.

Some existing bus stops will close or will only be used by school buses from 13 October.

Bus users will need to re-plan their usual bus journeys. From 24 September 2019 you will be able to use our Journey Planner to explore your options.

The Waiheke New Network is part of a simpler, more integrated public transport network for Auckland.


Project status: Implementation 
Project zone: Central


Waiheke New Network map

Waiheke New Network map minus service table

Download the 2019 Waiheke bus network map (PDF 162KB)


What this means for Waiheke Island

Waiheke Island is expected to experience significant population growth in the next few years. Auckland Council forecasted that Waiheke Island would experience a 35% increase in visitors and a 9% increase in permanent residents between 2017 and 2022. This could put pressure on an already constrained transport network. If Waiheke Island is to cope with the expected population growth, public transport must become the mode of choice for more people travelling around the island.

The number of people travelling by bus on Waiheke Island has been increasing. However, people have been asking for improved routes and timetables, and for buses to run more often.

  • We have designed a simpler bus network with more frequent services and better connections with the ferries.
  • Combined, two key services will provide a service approximately every 15 minutes between the main town centres, from 7am to 7pm, 7 days a week.
  • Services will run to the same timetables throughout the year.
  • From 2020, all buses will be wheelchair accessible, with the introduction of new electric buses.
  • Once the New Network has been fully implemented, AT will have more than doubled the annual number of public bus trips it runs on the island.

These changes will help make the bus a more attractive transport option on Waiheke Island for more people and more types of trips.

You may need to transfer to complete some journeys. Where possible, services have been timed to connect.

School bus changes

There will be limited changes to AT School Bus services from Monday 14 October 2019.

  • The existing 'Piemelon Bay to Te Huruhi School' and 'Seventh Avenue to Waiheke High School' services will be combined into one new school service. The 092 will only operate in the morning and will serve Waiheke Road, The Strand, Seventh Avenue, Fourth Avenue, Waiheke Primary, Te Huruhi Primary and Waiheke High School.
  • The 096 from Waiheke High School to Piemelon Bay will depart three minutes later than at present, at 3.23pm.
  • The 220 from Waiheke High School to Palm Beach will depart five minutes later than at present, at 3.25pm.

There are no changes to any other AT school services. The relevant schools have been informed of the changes. Our Journey Planner will be updated with these changes from 24 September. Remember to select 'Schoolbus' from the list of Filters to see school bus options. Visit the School Timetables page to see the school buses that serve your school.

Public information sessions

Come to our public drop-in sessions to get face-to-face assistance from AT representatives.

Location Date Time
Waiheke Library Oneroa Wednesday
25 September
10am to 2pm
Pier 2 Downtown Ferry Terminal Friday
27 September
3pm to 7pm
Matiatia Ferry Terminal Monday
30 September
10am to 2pm
*Waiheke War Memorial Hall Ostend Tuesday
1 October
9.30am to 3pm
Waiheke Ostend Market Saturday
5 October
7.30am to 1pm

*At the War Memorial Hall event, anyone will be able to buy a blue AT HOP card. If you are eligible, we will be able to sell you a gold AT HOP card and load it with your SuperGold concession. If you would like to purchase a gold AT HOP card, bring your SuperGold card and a current photo ID (e.g. passport, driver licence, or another valid ID). AT HOP cards cost $10. A minimum top-up at the time of purchase will apply. The $10 purchase price is non-refundable. Payment can be made by debit or credit card, or EFTPOS; we cannot accept cash. Refer to AT HOP card terms of use.

What's happening in your area

Below is a summary of the New Network for each neighbourhood on Waiheke Island.

Blackpool

  • The 502 will serve Blackpool every 30 minutes from 7am to 7pm, 7 days a week, and less frequently outside of these times.
  • The 502 will provide a connection with the shops and services at Oneroa and Ostend, as well as Palm Beach and Ōmiha (Rocky Bay).
  • At Oneroa and Ostend, you’ll be able to transfer to buses to Surfdale, Waiheke High School and the beach at Onetangi.
  • The 502 will also take you to the ferry at Matiatia. The 502 will be timed to arrive at the Matiatia Ferry Terminal 10 minutes before the ferry to Downtown (and Devonport where applicable) is timed to depart. In the other direction, the 502 will be timed to depart the Matiatia Ferry Terminal 5 minutes after the ferry from Downtown (and Devonport where applicable) is timed to arrive.

Ōmiha (Rocky Bay)

  • The 502 will serve Ōmiha (Rocky Bay) every 30 minutes from 7am to 7pm, 7 days a week, and less frequently outside of these times.
  • The 502 will provide a connection with the shops and services at Ostend and Oneroa, as well as Palm Beach and Blackpool.
  • At Ostend and Oneroa, you’ll be able to transfer to buses to Waiheke High School, Surfdale and the beach at Onetangi.
  • The 502 will also take you to the ferry at Matiatia. The 502 will be timed to arrive at the Matiatia Ferry Terminal 10 minutes before the ferry to Downtown (and Devonport where applicable) is timed to depart. In the other direction, the 502 will be timed to depart the Matiatia Ferry Terminal 5 minutes after the ferry from Downtown (and Devonport where applicable) is timed to arrive.

Oneroa

Oneroa will have excellent bus connections with the Matiatia ferry.

  • The 50A and 502 will be timed to arrive at the Matiatia Ferry Terminal 10 minutes before the ferry to Downtown (and Devonport where applicable) is timed to depart.

In the other direction:

  • The 50A and 502 will be timed to depart the Matiatia Ferry Terminal 5 minutes after the ferry from Downtown only is timed to arrive.
  • The 50B will be timed to depart 10 minutes after the ferry from Downtown via Devonport is timed to arrive.
  • The 502 will be timed to depart 5 minutes after the ferry from Downtown via Devonport is timed to arrive.

The 50A and 50B will run alternately to provide a connection approximately every 15 minutes from 7am to 7pm, 7 days a week (and less frequently outside of these times) with Surfdale, Waiheke High School, the shops and services at Ostend, and the beach at Onetangi.

The 502 will provide a connection every 30 minutes from 7am to 7pm, 7 days a week (and less frequently outside of these times) with Blackpool, Palm Beach and Ōmiha (Rocky Bay).

From Labour Weekend to Anzac Day, the 503 will run from Matiatia Ferry Terminal to Oneroa Village (one-way only) from 10am to 2pm, providing additional capacity at the busiest time of the year.

The following bus stops will only be used by school buses. Refer to any signs and notices displayed at the stops.

  • Korora Road near Ocean View Road (bus stop number 1145);
  • 17 Korora Road (#1147);
  • 35 Waikare Road (#1149).

The following bus stops are closing. Refer to any signs or notices displayed at the stops.

  • Ocean View Road near Kuaka Road (#1136);
  • Ocean View Rd near Oue Road (#1138).

Onetangi

Onetangi will have excellent bus connections with the Matiatia ferry.

  • The 50A will be timed to arrive at the Matiatia Ferry Terminal 10 minutes before the ferry to Downtown (and Devonport where applicable) is timed to depart.

In the other direction:

  • The 50A will be timed to depart the Matiatia Ferry Terminal 5 minutes after the ferry from Downtown only is timed to arrive.
  • The 50B will be timed to depart 10 minutes after the ferry from Downtown via Devonport is timed to arrive.

The 50A and 50B will run alternately to provide a connection approximately every 15 minutes from 7am to 7pm, 7 days a week (and less frequently outside of these times) with the shops and services at Ostend, Waiheke High School, Surfdale and Oneroa.

At Ostend and Oneroa, you’ll be able to transfer to buses to Palm Beach, Blackpool and Ōmiha (Rocky Bay).

Monday to Friday, during the morning and afternoon peaks, the 504 will provide an additional connection between Ostend and Waiheke Road:

  • Buses will run in the peak direction only e.g. during the morning peak buses will run towards Ostend; and during the afternoon peak buses will run towards Waiheke Road.
  • Between Belle Terrace and Onetangi Road, the 504 will not have formal bus stops and will instead operate as a hail-and-ride service.
  • At Ostend you will be able to transfer to other bus services to reach more destinations. For example, the 504 will be timed to connect with the 50A heading to and from the Matiatia Ferry Terminal.

Ostend

Ostend will have excellent bus connections with the Matiatia ferry.

  • The 50A and 502 will be timed to arrive at the Matiatia Ferry Terminal 10 minutes before the ferry to Downtown (and Devonport where applicable) is timed to depart.

In the other direction:

  • The 50A and 502 will be timed to depart the Matiatia Ferry Terminal 5 minutes after the ferry from Downtown only is timed to arrive.
  • The 50B will be timed to depart 10 minutes after the ferry from Downtown via Devonport is timed to arrive.
  • The 502 will be timed to depart 5 minutes after the ferry from Downtown via Devonport is timed to arrive.

The 50A and 50B will run alternately to provide a connection approximately every 15 minutes from 7am to 7pm, 7 days a week (and less frequently outside of these times) with Waiheke High School, Surfdale, the shops and services at Oneroa, and the beach at Onetangi.

The 502 will provide a connection every 30 minutes from 7am to 7pm, 7 days a week (and less frequently outside of these times) with Palm Beach, Blackpool and Ōmiha (Rocky Bay).

Monday to Friday, during the morning and afternoon peaks, the 504 will provide an additional connection with Onetangi and Waiheke Road. Buses will run in the peak direction only e.g. during the morning peak buses will run towards Ostend; and during the afternoon peak buses will run towards Onetangi and Waiheke Road.

The following bus stops will only be used by school buses. Refer to any signs and notices displayed at the stops.

  • Wharf Road near Ostend Road (bus stop number 1164);
  • Ostend Road opposite Albert Crescent (#1166);
  • 80 Ostend Road (#1168);
  • Wharf Road near Causeway Road (#1187);
  • Ostend Road near Albert Crescent (#1189).

Palm Beach

  • The 502 will serve Palm Beach every 30 minutes from 7am to 7pm, 7 days a week, and less frequently outside of these times.
  • The 502 will provide a connection with the shops and services at Ostend and Oneroa, as well as Blackpool and Ōmiha (Rocky Bay).
  • At Ostend and Oneroa, you’ll be able to transfer to buses to Waiheke High School, Surfdale and the beach at Onetangi.
  • The 502 will also take you to the ferry at Matiatia. The 502 will be timed to arrive at the Matiatia Ferry Terminal 10 minutes before the ferry to Downtown (and Devonport where applicable) is timed to depart. In the other direction, the 502 will be timed to depart the Matiatia Ferry Terminal 5 minutes after the ferry from Downtown (and Devonport where applicable) is timed to arrive.

Surfdale

Surfdale will have excellent bus connections with the Matiatia ferry.

  • The 50A will be timed to arrive at the Matiatia Ferry Terminal 10 minutes before the ferry to Downtown (and Devonport where applicable) is timed to depart.

In the other direction:

  • the 50A will be timed to depart the Matiatia Ferry Terminal 5 minutes after the ferry from Downtown only is timed to arrive.
  • the 50B will be timed to depart 10 minutes after the ferry from Downtown via Devonport is timed to arrive.

The 50A and 50B will run alternately to provide a connection approximately every 15 minutes from 7am to 7pm, 7 days a week (and less frequently outside of these times) with the shops and services at Ostend and Oneroa, as well as Waiheke High School and the beach at Onetangi.

At Ostend and Oneroa, you’ll be able to transfer to buses to Palm Beach, Blackpool and Ōmiha (Rocky Bay).

50A will run along Alison Road. In both directions (e.g. towards both Oneroa and Ostend) the 50B will run in a one-way loop in the anti-clockwise direction along Jellicoe Parade and Wellington Road. Once the 501 Kennedy Point service is up and running, the 501 will run along Jellicoe Parade and Wellington Road in a one-way anti-clockwise loop, while the 50B will run directly along Alison Road, like 50A.

Due to buses running in a one-way anti-clockwise loop around Jellicoe Parade and Wellington Road, the following bus stops are closing. Refer to any signs and notices displayed at the stops.

  • 35 Wellington Road (bus stop number 1227);
  • 30 Jellicoe Parade (#1310);
  • 1 Nelson Avenue (#1757).

The following bus stop will only be used by school buses. Refer to any signs and notices displayed at the stop.

  • Pacific Parade opposite George Street (#1537).

Ferries

There will be no changes to ferry timetables as a result of the introduction of the new bus network. 

Kennedy Point

AT recognises the need for a bus service that connects with the Kennedy Point – Half Moon Bay ferry. However, until the work to upgrade the Kennedy Point wharf is complete, there is insufficient space to safely turn a bus around at this location.

Once the wharf upgrade is complete, and the necessary bus infrastructure is in place, a new bus service, the 501, will be added to the network. This is currently planned to happen in 2020.

The 501 will connect Kennedy Point, Jellicoe Parade, Wellington Road, Surfdale, Oneroa and the Matiatia Ferry Terminal. Once the 501 has been added to the network, the 50B will stop serving Jellicoe Parade and Wellington Road and will instead run directly along Alison Road, like the 50A.

Download the 2020 Waiheke bus network map (PDF 187KB)

Matiatia Ferry Terminal

The Matiatia Ferry Terminal will be well served by the New Network, and bus services will be timed to connect with the ferry.

For travel to Downtown (and Devonport where applicable):

  • The 50A and 502 will arrive at the Matiatia Ferry Terminal 10 minutes before the ferry is timed to depart.
  • The 50B will arrive at the Matiatia Ferry Terminal 22 minutes before the ferry is timed to depart.

For travel direct from Downtown (not via Devonport):

  • The 50A and 502 will be timed to depart the Matiatia Ferry Terminal 5 minutes after the ferry is timed to arrive.
  • The 50B will be timed to depart the Matiatia Ferry Terminal 20 minutes after the ferry is timed to arrive.

For travel from Downtown via Devonport:

  • The 50B will be timed to depart the Matiatia Ferry Terminal 10 minutes after the ferry is timed to arrive.
  • 502 will be timed to depart the Matiatia Ferry Terminal 5 minutes after the ferry is timed to arrive.

The 50A and 50B will run alternately to provide a connection approximately every 15 minutes from 7am to 7pm, 7 days a week (and less frequently outside of these times) with Oneroa, Surfdale, Ostend and Onetangi.

The 502 will run every 30 minutes from 7am to 7pm, 7 days a week (and less frequently outside of these times) and will provide a connection with Oneroa, Blackpool, Palm Beach, Ostend and Ōmiha (Rocky Bay).

From Labour Weekend to Anzac Day, when the island is at its busiest, the 503 service will help take people from the Matiatia Ferry Terminal to the Oneroa Village. The 503 will run from 10am to 2pm, one-way only.

Individual route maps

Timetables

The new bus timetables will be available in September 2019.

Resources

Posters and brochures, including brochures for the visually impaired, will be available from September 2019.


Public consultation

The Waiheke New Network was the subject of public consultation from 19 March 2018 to 20 April 2018.

AT received 927 individual feedback forms, five responses from organisations, and one petition.

AT considered this feedback, along with budget and other practical constraints, when designing the New Network. Changes were made to all the proposed bus services and three new routes were added to the network. One of the proposed services will not be implemented.


Bus stop upgrades

As part of the New Network, work will begin soon at 11 locations across the island. This work will see bus stops and shelters being improved to support the new services, with new bus shelters installed in many locations. Changes include 2 new stops, 3 relocations and 6 upgrades.

Waiheke Island Bus stop map

Download the full size map of the Waiheke New Network bus upgrade works (.jpg 3MB)

AT has worked with the Waiheke Local Board to ensure the designs for the works are appropriate and that the new bus shelters will allow for local design elements.


For more information on this project

Contact Auckland Transport