Te Atatu corridor project updates
Te Atatu corridor project updates
Councillor for Waitakere, Linda Cooper, recently took a drive along Te Atatu Road to talk through the project and improvements.
New traffic lights from 12 June
On Monday morning, 12 June, the new traffic lights at the Edmonton Road/Flanshaw Road intersection with Te Atatu Road are due to be turned on.
This major milestone means that instead of the old roundabout, traffic flow through this complex intersection will be controlled by traffic lights.
The lights are programmed to give all intersecting roads a fair opportunity to move to and from Te Atatu Road and will also be synchronised with all other lights on the way to the motorway, to enable better flow and faster travel times.
Changes to right turns
From 12 June:
Right turns to Flanshaw Road will be prohibited at all times.
Right turns at Royal View Road will be permitted at all times.
Changes to pedestrian crossings
When the lights are commissioned on 12 June, existing pedestrian crossings will be decommissioned and moved to the new traffic lights (where they will be controlled by the lights):
The pedestrian crossings no longer in use will be:
The signalised pedestrian crossing across Edmonton Road (between Countdown and the new shops)
The zebra crossing across Te Atatu Road outside the church (north of Flanshaw Road).
Motorists should be especially careful as some pedestrians may still attempt to cross the road in these places.
Still left to do
The major outstanding road work is widening the western side of Te Atatu Road between Vera Road and Royal View Road.
When this is complete, Te Atatu Road (between the new traffic lights and the motorway) will receive a final top-seal of asphalt.
This work is due to be completed in mid 2017. We will give a more precise date when we are sure it will be met.
There is work at a small number of properties left to finish. These are mostly works that could not be completed until after road works are completed or there are difficult issues to be resolved.
The property works include:
Re-building front boundary fences and walls between private property and the road.
Re-grading driveways within properties.
Building retaining walls at some properties.
Other repairs to property damaged as a result of, or made necessary by, the project.
Edmonton Road footpaths
By the time the roadworks finish, the Edmonton Road footpaths will be mostly completed.
On the southern side of Edmonton Road and in a few places on Te Atatu Road, the driveways run downhill into the properties.
The project has moved front boundaries closer to the properties and also raised the road levels. This means the driveways must be built-up to meet the new road level and the built-up section must be “faired in” to the existing driveway so that the end result is a drive with a nice smooth climb to meet the vehicle crossing at the new, higher level.
For some properties, widening and raising the road has made the berm fall too steeply between the footpath and the property boundary. In these cases a retaining wall needs to be built on the boundary so that fill can be placed between the wall and the footpath, to make the berm flatter and easier to mow.
On every property the needs are different and it is time-consuming work so, in order to get the roadway and footpath sections finished as soon as possible, it was decided to focus resources in this area, and to finish the property/vehicle crossings later.
Accordingly, even though the footpath sections were raised, concreted and mostly complete, the vehicle crossings were left at the original (lower) height for the time being and given a temporary asphalt seal
With Edmonton Road roadway, and Te Atatu Road roadway south of the roundabout to Wakeling Avenue, now completed, and the eastern side of Te Atatu Road north from the roundabout to Bridge Ave widened and just awaiting final seal, it will soon be possible to redirect resources onto finishing the sections of footpath described above.
This will require the vehicle crossings and the ends of the driveways to be raised simultaneously and given a final concrete finish. When this is done, the footpaths and vehicle crossings will all be at the same height.
Phone cable cut
On Wednesday 31 May, a digger operating in Royal View Road struck and cut a major power cable.
This was incorrectly reported as having been cut in Flanshaw Road (the cable serves Flanshaw Road and various other neighbourhoods, but is located in Royal View Road).
It was a major cable with 800 individual connections that had to be rejoined individually and tested. This took Chorus, the owner of the cable, a number of days to complete
How the cable came to be where it was and why the digger cut it is being investigated.
The recent extreme weather means that Covil Avenue will not fully re-open until 25 March (originally planned for 20 March).
The closure of the intersection of Jaemont Avenue (south) and Te Atatu Road has also been delayed and the re-opening date is now scheduled for 1 April 2017.
Jaemont South intersection closure
The southern intersection of Jaemont Avenue and Te Atatu Road will be closed for approximately 2 weeks, from 13 March to approximately 25 March (weather and circumstances permitting).
Detours will be in place via Wakeling Avenue and/or Tiroroa Road. Lyndhurst Road, Merchant Avenue, and the Jaemont (north) intersection with Te Atatu Road.
Bus stop relocations
Bus stops are having to be moved as works are undertaken in different parts of the road.
The bus stop outside 307 Te Atatu Road (stop 5097) is being temporarily relocated to south of intersection with Covil Avenue.
The bus stop outside 275 Te Atatu Road (stop 5099) is being temporarily closed. Use stop outside 251 Te Atatu Road (new location of stop 5101).
The bus stop outside 294 Te Atatu Road (stop 5096) is being temporarily moved to south of intersection with Vera Road.
The bus stop outside 243 Te Atatu Road (stop 5101) is being relocated permanently to 251 Te Atatu Road (north of original location).
The bus stop outside 270 Te Atatu Road (stop 5094) is being temporarily closed.
The bus stop opposite 218 Edmonton Road (stop 5351) is being temporarily relocated west on Edmonton Road.
For approximately 2 weeks from 5 March 2017, night works will be carried out in various places in Te Atatu Road between the roundabout and Covil Avenue, and also in Edmonton Road
100% of all site clearance is complete.
99% of all drainage work is complete.
95% of all service relocation is complete.
90% of all retaining walls have been built.
83% all road widening is complete.
All street lights are installed.
Traffic lights are installed but not commissioned and software development is underway.
66% of all footpaths have been built and kerb and channel installed.
55% of all road building has been completed.
The estimated project completion date is mid 2017. It is not possible to give a specific date at this time
Te Atatu roundabout rebuild continues
From Sunday 22 January 2017, contractors will be continue work begun in November to level out the road surfaces where Te Atatu, Edmonton, Lyndhurst and Flanshaw Roads approach each other and meet at the roundabout.
Most work will be done at night to avoid disruption to daytime traffic. The roundabout will have a change in operation and temporary road layouts, detours, and traffic management will be in place.
Between 7.30pm and 5am, the intersections between Te Atatu Road and Lyndhurst and Flanshaw Roads will be closed, as will the southern entrance of Te Atatu Road to the roundabout. Detours will be in place.
The connection between Edmonton Road and Te Atatu Road north of the roundabout will remain open at all times under Stop/Go control.
Noise will be kept to a minimum but AT and Higgins Contractors will work with affected residents before and during the works.
Work is expected to be completed by 2 February 2017 (weather permitting).
Map of intersection closures in place between 7.30pm and 5am.
Te Atatu roundabout rebuild night works
Contractors are beginning works to level out the road surfaces where Te Atatu, Edmonton, Lyndhurst and Flanshaw Roads approach each other and meet at the roundabout.
Most work will be done at night (between 8pm and 6am) to avoid disruption to daytime traffic flows.
Weather permitting, work is expected to be completed on or before the night of Monday 12 December.
Work at the intersection of Vera Road and Te Atatu Road has begun. The work includes drainage installation and service crossings on Te Atatu Road. Drainage installation on Vera Road will start on 21 August.
The intersection of Lyndhurst Road with Te Atatu Road will be closed until 21 August (approximately) while a second stormwater treatment station is installed.
Other recent progress:
Edmonton Rd pavement works have started (pictured). Works will be on one side of the road at a time, with some work being done at night.
Streetlight installation is 35% complete.
Service relocations, drainage, retaining walls, and property works are continuing.
From 13 June, Te Atatu Road will have only 1 northbound lane between the Edmonton Road roundabout and the motorway. This is to give workers safe work areas as they continue to move underground services (power, phone, and gas) closer to property boundaries so that they’re not under the road when the road is widened.
Improved flow from Te Atatu Road onto the motorway, via the newly completed motorway interchange, will help keep traffic moving towards the north and city, although delays may be experienced.
Two southbound lanes must be kept open to minimise tailbacks onto the motorway by traffic heading south in the evening peak. This means that the closed lane must be on the northern side even for works in the eastern berm.
It is not possible to have 2 northbound lanes in the morning and then switch to 2 southbound lanes in the evening. Traffic signals are hard-wired to control the different traffic flows north and south, and right turns in both directions. They cannot be changed over on demand.
Work programmes for the week starting Monday, 30 May
Te Atatu Road (eastern side) north from Lyndhurst Road - installation of drainage.
Edmonton Road (northern side) between School Road and the roundabout - installation of drainage.
Between Lyndhurst Road and Wakeling Road:
Construction of the common services trench.
Continue relocating the gas line.
Works for week commencing Monday, May 9
Begin drainage work along Te Atatu Road at Lyndhurst Road.
Continue installing common service trench on west side of Te Atatu Road outside Countdown.
Continue installing common service trench and testing / commissioning of water main on Te Atatu Road between Lyndhurst Road and Jaemont Avenue (south).
Continue constructing retaining wall on Te Atatu Road between Jaemont (north) and Covil Avenues.
A common service trench creates one single conduit for all underground services instead of digging separate trenches for each (the trench is big enough to allow the appropriate clearances between each service).
Common trenches are a time- and cost-effective way to install services and also mean that services can be easily located for any future roadworks.
Works this week
Continue drainage and water main works on Te Atatu Road between Lyndhurst Road and Jaemont Avenue.
Begin site clearance and service trench digging on west side of Te Atatu Road south of Edmonton Road (opposite Countdown).
Begin drainage work at Lyndhurst Road.
Te Atatu Road lane closure
A reduction in road lanes on Te Atatu Road this year is now only for part of the northbound lane - from the Edmonton Road roundabout to Vera Road - compared with the full-lane closure up until December.
Higgins Contractors closed a northbound lane to give themselves a safe working space to move underground services (power, water and phone) closer to new property boundaries, before the road can be widened. Before Christmas, inaccurate mapping of the services - very common in older roads - and the fragile state of the watermain, meant that the most efficient way to work was to close the lane entirely.
Higgins has now completed re-mapping the services and with a clear picture of what is under the surface, it is only necessary to partly close the northbound lane.
When work in the section from the roundabout to Vera Road is completed, it will be re-opened and the section from Vera Road to the motorway will be reduced to 3 lanes.
On Wednesday 4 and Thursday 5 May, night works will be carried out in Vera Road outside the pharmacy, weather permitting.
This work involves open trenching across the rear exit driveway from Amcal All Seasons for the installation and connection of a storm water pipe.
The hours of work are between 12 midnight and 5am on both days.
Night works will continue on Jaemont Avenue on Wednesday 4 May, from 8pm to 5am, and Thursday 5 May, from 8pm to 11pm.
Exit from Jaemont Ave to Te Atatu Road will be closed from 7pm until work ceases on both nights and will require a detour. The entrance to Jaemont Ave from Te Atatu Road will remain open.
Te Atatu Road lane closure
Only 3 lanes are operating in Te Atatu Road for the duration of the road works. Two are south-bound (from the motorway) and one north-bound (towards the motorway). This configuration was chosen for the following reasons:
Move underground services (power, water, gas phone, etc) in the berm, Higgins Contractors need to close the adjacent road lane for workers and vehicles to work safely. In some places, it is necessary to trench the road as well.
Closing a north-bound lane causes less disruption than would closing a south-bound lane, because:
The speed of traffic north-bound at peak times, is governed by 3 factors: the volume of traffic, vehicles merging from 2 lanes on the motorway on-ramp and vehicles stopping for ramp signals. This impacts all traffic queued in Te Atatu Road, in both lanes.
Because traffic speed is governed at the motorway and this won’t change, traffic speed through the work site remains much the same as always. The principal impact comes from the fact that by being in one lane, the traffic queue is longer.
Having 1 south-bound lane would mean afternoon traffic would create a longer queue with greater motorway tailbacks. This would impact a much wider part of the roading network and is not acceptable.
It’s not possible to open 2 lanes north-bound each morning or to do “tidal flow” – 2 north-bound in the morning and 2 south in the afternoon. This is because it is highly unlikely that the closed lane will be in a fit state to open each day.
Changing lanes to operate "tidal flow" would take time out of each day and add months to the project.
It would not be possible to provide safe right-turn bays.
A second lane closed by safety vehicles would occur during the cut-over period.
Dangers may occur for workers and road users alike.
Tidal flow" would not improve travel times.
Underground services are being shifted in the eastern berm at present (nearest the city). This means
the near-side south-bound-lane is closed.
The next south-bound lane remains south-bound.
The next lane converts from north–bound to south-bound.
The fourth lane remains north-bound.
Because this is a permanent arrangement, traffic sensing equipment (induction loops) that helps control traffic lights phasing, has been re-positioned to the 2 south, 1 north layout. Shifting traffic back and forward for a tidal flow would essentially mean the loops are in the wrong position for one set up. This would affect the operation of the loops currently set up for the right turns into Jaemont Ave, Covil Ave and Vera Road. The arrangement cannot be adjusted daily to reinstate the north-bound lane or to accommodate tidal flow.
Businesses are open as usual
All Te Atatu business are open as usual and AT/Higgins are keeping driveways to businesses open 24/7.
Despite the roadworks, shops, restaurants, clinics and other businesses are still easily accessible. With the summer and school holidays, traffic should become very light.
Work began on 10 August 2015. The initial phase involves relocating underground services (power, water, stormwater and gas), relocating property front boundaries and other preparatory works (also called enabling works).
This phase also includes temporarily reconfiguring road markings in both Edmonton Road and Te Atatu Road. This includes removing flush medians to enable the area to be used by traffic while contractors are working in the existing traffic lanes. The roundabout has been reduced in size.
Trenching work, at present is primarily in Edmonton Road, opposite School Road, and moving towards the roundabout. Removing vegetation and relocating property boundaries is happening in Te Atatu Road progressing towards Jaemont Avenue.
Cyclists should take alternative routes during during these works.
Alternative cycle routes around Te Atatu Road and Edmonton Road map
Preparatory work is also being done by owners to reconstruct the shops at the intersection of Edmonton, Flanshaw and Te Atatu Roads. This is a private project and not part of AT’s upgrade project.
Initial work on Te Atatu Road will be in the berms:
establishing new front boundaries for properties from which land has been acquired for road widening.
moving underground services (phone, power, gas etc.).
The first stage of work will be in Edmonton Road between School Rd and Te Atatu Rd and a 30km/h speed restriction will be in place. Motorists are advised to expect delays at peak times.
Subsequent stages will continue this work the full length of Te Atatu Road, between Wakeling Ave and Bridge Rd.
Higgins will prioritise removing the Te Atatu roundabout and replacing it with a smaller one, which will operate until traffic signals are installed.
Construction begins on 4 August 2015.
Higgins Contractors have been appointed to undertake the Te Atatu Road corridor improvement works.
Work in the first week will involve measuring and marking for phase 1 of works, which will be on the berms. This stage will include adjustment to land acquired from property frontages in order to widen the road and relocation of services (water, sewerage, gas, phone and power lines etc).
The road will be kept open during the work, but one lane may have to be narrowed to allow work teams to operate safely. Speed restrictions will apply in the area.
Public open day
A public open day will be held on Sunday 26 July, from 1pm to 5pm, at the Te Atatu South Community Centre, 247 Edmonton Road.
Auckland Transport and Higgins Contractors will explain the detail of the project and the work timetable.
NZTA will also explain their project to upgrade the Te Atatu Motorway Interchange and the Causeway and how this connects to Te Atatu Road.
Tenders from contractors wanting to carry out the Te Atatu corridor upgrade have been received and are being evaluated.
The successful contractor will be announced soon and they will then work with Auckland Transport to define the stages in which work will be carried out.
The first stage of the $30 million Te Atatu Road Corridor is underway between the motorway and Wakeling Avenue - a development which will help traffic to flow better on Te Atatu Road and into and out of, surrounding streets.
The roundabout at the intersection of Te Atatu, Edmonton and Flanshaw Roads is to be replaced by traffic signals. These will be synchronised with other traffic lights along this route, to ensure that traffic benefits from better and fairer control.
Because the roundabout has to go, Auckland Council removed the sculpture (which it owns). Several months earlier, Vector Communications moved its underground services on Edmonton Road.
Right-turns from Te Atatu Road into Flanshaw Road will be prohibited but alternative routes will be available to affected motorists.
Other features include bus priority measures, widened intersections with dedicated lanes for left and right turning and straight-ahead traffic, on-road cycle lanes and shared cycle/walking paths.
Meanwhile, a painted flush median between Wakeling and the motorway will enable turning vehicles to get out of the traffic stream - helping to improve overall traffic flow and giving a clearway for emergency vehicles.
Edmonton Road shops
The first phase of the development included the demolition of the shops on the intersection of Edmonton and Flanshaw Roads to give Auckland Transport (AT) room to widen Edmonton Road to three lanes at this point to give better traffic flow into Te Atatu Road.
With AT having made room for the road widening, a new block of shops will now be built beside the intersection restoring the service and convenience residents have always enjoyed.
Getting to this point was made possible by the Wong family who owned the original block of shops and who will build the new block.
Auckland Transport only required a piece of the Wong’s land to widen the intersection, but it also needed to demolish part of the block.
As we couldn’t just demolish some of the shops, AT bought the whole site and demolished the whole building. This enables us to subdivide the property, keep the “slice” of land that we need and sell the rest back to the Wong family. They will aggregate this with the next door property that they own and build a modern, architecturally-designed, mixed-use block as illustrated above. Mixed-use allows the block to be used for any mix of apartments, shops and other businesses.
Contractors are now being asked to submit tenders to undertake the corridor works. The appointed contractor will not undertake all the works all at once, but in stages thus limiting inconvenience to road users to different places at different times, rather than along the whole length of the road at all times.
Once appointed, the contractor will identify the various stages they will construct at any one time, the sequence in which the stages will be upgraded, and the timing for each stage.
This information will be provided to affected residents specifically by personal communications and; to residents and road users generally by way of articles in news media, newsletters, advertising, and roadside signage.
Works will commence in July 2015 and take about 2 years.
Construction of the new shops is a separate exercise carried out by the landowners and is expected during 2015.
If you are experiencing family violence, don't worry, the information within this pop-up won't appear in your browser's history.
If you are living in fear in your relationship or in your family, there are so many ways we can help you right now. You won’t be turned away even if you don’t have children, a NZ visa, or money. If you still have more questions have a read below and contact us when you’re ready.
I’m ready to talk now.
You can call our 24-hour support and crisis line on 0800 REFUGE (733843). Or, if you prefer, you can click here and contact us discretely through our contact form and we will email you back as soon as possible.
What will I do for money?
There are a number of benefits and allowances you may be eligible for if you are a victim of domestic violence in New Zealand. We can help you better understand your options once you make contact.
I haven’t been beaten up, can Women’s Refuge still help me?
We support women who have experienced any form of domestic violence: verbal, psychological/emotional, sexual, and financial as well as physical. In fact, psychological/emotional abuse is the most common form of domestic violence.
How much does it cost to stay?
Women's Refuge support and advocacy services are free. In the safe house, rent is usually charged once your financial situation is sorted out. Safety is our main concern. You won't be turned away if you don't have any money.
How long can I stay in a safe house?
Some women only stay a night or two, while others stay for weeks. You can talk with the advocates at your local refuge about how long you think you need to stay to ensure your safety.
I don’t live with my partner, but he is abusing me. Can you still help me?
Yes, you don’t have to be living with your partner to experience domestic violence and you can still call us.
What happens if I haven't got any clothes or food?
Women's Refuge has clothing that you can have. We’ve also got toys and books, formula and nappies. You are welcome to use our emergency food until you get your financial situation sorted out.
Will other people be there?
Safe houses usually have other women, including women with their children, staying there. Refuge advocates are around during the day.
How will I get my kids to school?
The advocates at your local refuge will help you work out transport for your children, or help with changing schools.
Can Women's Refuge help me if I stay in my own house?
Yes, we can provide all the same support and advocacy for you no matter where you choose to live. You may be eligible to access support through the Whanau Protect service.
I'm living in a rural area. Can you still help me?
Yes. Find your local refuge and they will be able to arrange support, advocacy and transport for you.
Can Women's Refuge help around issues with children?
Yes. We can provide support and advocacy around matters to do with custody, access and care.
BEING SAFE ONLINE
The safest way to browse the internet if you suspect your browsing history is being monitored, is to use your browser’s private or incognito mode.
If you suspect your device has been compromised by spyware, then you should use consider using another device as some spyware may still be able to monitor icognito sessions.
To activate a private browsing session, follow the instructions below.
Open Safari > go to the File menu > select New Private Window
When finished, don’t forget to close your browser window to ensure your safety and privacy.
Open Chrome > go to the triple-dot menu (top right of your browser's window) > select New Incognito Window
Open IE > click the Tools button > select Safety > and then click InPrivate Browsing
Open Firefox > click the menu button ☰ > and then click New Private Window
You should see a message in the new window saying that you are now browsing privately.
When finished, don’t forget to close your browser window to ensure your safety and privacy.
The most important thing is for you and your children to get out safely. It is important to know that leaving a violent relationship can be one of the most dangerous times for women and children so it is important to make a safety plan around leaving and keep your plans confidential. Below are some tips to help you make a plan.
If you can, pack a bag with bare necessities and important documents that you can leave with someone you trust. Include important documents such as passport, birth certificate, bank account details, driver’s licence, and bank cards and other things like medicines.
Know abuser's schedule and safe times to leave.
Contact us for guidance or a safe place to stay for you and your children.
We warmly welcome all women and their children to access our support, advocacy and crisis accommodation. If you need help or have questions, use our live chat to get in touch.
The safety of you and your children (if you have them) will be your primary concern. If you’re not ready or cannot safely leave, here are some things you can do to stay safe now.
Make a safety plan with the guidance of a refuge advocate.
Get yourself a pre-paid phone; keep it charged and safe.
Keep photocopies of important documents (passport, birth certificate, bank account details, medical notes, driver's licence, etc) and store these at the home of a supportive friend or family member.
Keep a journal of all violent incidents, noting dates and events.
If you can, open your own bank account and try to save some money.
If you have pets you are worried about, consider them in your safety plan.
Collection of personal information
We may collect personal information from you when you use this web application, for example when you make a request for contact on this web application.
You may decide not to provide your personal information to us. However, if you do not provide it, we may not be able to provide you with access to certain information or services. For example, we may be unable to make contact with you if you do not provide us with your contact information.
Automated collection of non-personal information
When you visit this web application, we will not add traceable elements (such as cookies, sessions, and usage monitoring software) to your browser or device.
Use and disclosure
assist in providing information and services requested by you;
communicate with you
Your personal information will only be made available internally for the above purposes. We will not disclose your personal information to third parties. We will only use or disclose personal information that you have provided to us, or which we have obtained about you:
for the above-mentioned purposes;
if you have otherwise authorised us to do so;
if we have given you notification of the intended use or disclosure and you have not objected to that use or disclosure;
if we believe that the use or disclosure is reasonably necessary to assist a law enforcement agency or an agency responsible for national security in the performance of their functions;
if we believe that the use or disclosure is reasonably necessary to enforce any legal rights we may have, or is reasonably necessary to protect the rights, property and safety of us, our customers and users, or others;
if we are required or permitted by law to disclose the information; or
to another entity that carries on the business of operating this web application.
Storage and security
All personal information collected on this web application is collected and held by NCIWR. We will endeavour to protect your personal information that is held by us from unauthorised access, use, disclosure, alteration, or destruction.
Third party service providers
This website may be hosted by one or more third party service providers (‘service providers’) who enable us to provide this web application. You acknowledge and agree that any personal information that may be collected on this web application may also be held and used by our service providers on our behalf. Any information collected will be securely sent and securely stored on a server.
Third party websites
This web application may be hosted by websites operated by third parties. We are not responsible for the content of such websites, or the manner in which those websites collect, store, use, or distribute any personal information you provide. When you visit third party websites from hyperlinks displayed on this web application, we encourage you to review the privacy statements of those websites so that you can understand how the personal information you provide may be collected, stored, used, and distributed.
Right to access and correct
You may request access to, or correction of, any personal information we hold about you by contacting us as follows:
Privacy Officer NCIWR PO Box 27-078 Marion Square Wellington 6141
To ensure that the contact information we hold about you is accurate and current, please notify us of any changes to such information as soon as possible.
Any emergency relating to domestic violence should be directed to 111 for New Zealand Police assistance.
If you request assistance through this website, we will endeavour to respond as soon as we can. If you require advocacy services phone 0800 REFUGE or 0800 733 843 to talk to a refuge in your area within New Zealand. All member refuges of NCIWR are listed on our main website (www.womensrefuge.org.nz). If you do visit the Women’s Refuge Website, please note that it is a traceable site so we recommend you use the online safety tips found on this web application to visit www.womensrefuge.org.nz safely.
Advocacy services are available at member refuges. Your call and information will be treated in confidence and privacy.
If You’re In Immediate danger CALL 111 IMMEDIATELY
If you fear for your safety:
Run outside and head for where there are other people.
Ask someone to call 111
If you have children take them with you if you can