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Auckland Transport

Torbay town centre safety improvements Torbay town centre safety improvements

Auckland Transport (AT) is working alongside the Hibiscus and Bays Local Board to make changes to roads in the Torbay town centre in order to improve safety and accessibility for all road users.

Project status: Construction – started 18 November 2019.
Project zone: North.

Project overview

We are to making changes to roads in the Torbay town centre in order to improve safety and accessibility for all road users, especially children and people walking and cycling.

80% of all road deaths and serious injuries occur on 50km/h local urban roads. Nearly half of those deaths and injuries involve vulnerable road users – children, the elderly, people walking and people on bikes or motorcycles. AT is committed to making the roads safer for all road users and these changes will help improve safety for people walking and cycling including school children.

Torbay proposed town centre improvements
Caption: Artists impression of improvements to Toroa Street and Beach Road intersection.

Improvements we are making

The improvements include:

  • A new zebra crossing on the raised table on the southern side of the Beach Road/Toroa Street roundabout.
  • Build out the kerbs near the Beach Road and County Road intersection, the Beach Road and Toroa Street intersection and north of the Beach Road and Deep Creek Road intersection to help encourage slower vehicle speeds upon entry to the town centre.
  • Moving the bus stop on Beach Road opposite Chand Indian Restaurant by a few metres to enable buses easier access to the bus stop. This will mean removal of one car parking space.
  • Introduction of three 30 minute waiting spaces (P30) on Toroa Street near its intersection with Beach Road.

Learn more about speed calming measures and their benefits.

The proposed speed calming measures will also enable the speed limit in the project area to be reduced to 30km/h in the future - as a part of the upcoming speed limit bylaw change. Consultation on this proposed bylaw took place in early 2019.

The aim of the project is to improve safety for all road users. Hibiscus and Bays Local Board see these changes as important and are funding the improvements. 

Detailed design plans of town centre safety improvements

Location of town centre safety improvements, shown in detailed plans:


We plan to implement these measures from 18 November to 6 December 2019.

These improvements are part of AT's commitment to reducing the number of deaths and serious injuries on our roads by 60% over the next 10 years. 

Find out more about why these changes are needed and how we're reducing speed limits.

Public consultation

Before we made these changes, we wanted to understand if there are any issues or concerns that need to be taken into consideration, what you think about the proposal and any changes you would like to make. Your local knowledge will give us a better understanding of the area and help us make improvements.

Feedback closed Friday 14 December 2018.

Public feedback report

We received 74 submissions on this consultation. Feedback was mixed with some being satisfied that the proposal would decrease speeding in the village and make crossing the road safer.

Others were concerned around lack of provision for cyclists or a perception that improvements are unnecessary. There was also concern that parking removal would be detrimental to businesses.

Key themes to emerge were:

  • 23 people (31%) do not want car parking removal
  • 22 people (30%) feel the design lacks provision for cyclists. 18 of these people (24%) feel that cycle lanes should be installed
  • 17 people (22%) are concerned about the safety of the car parks on the roundabout – for vehicular and cycle traffic - and have asked for these parks to be removed
  • 16 people (21%) requested pedestrian crossings at other locations; 10 of these people requested a crossing by the 4 Square; four suggested on the Toroa St leg of the roundabout and two suggested one is needed at Deep Creek Rd
  • 11 people (15%) commented that the previous AT work in the village was disruptive and are concerned about any further work occurring
  • 12 people (16%) do not think the village needs these improvements; is sufficiently safe as is; has enough crossings.

Download the Torbay Village Centre improvements consultation feedback report - Sep 2019 (PDF 777KB, 25 pages)

Consultation outcome

Auckland Transport (AT) in partnership with Hibiscus and Bays Local Board has read and reviewed all feedback received during the consultation. We will proceed with the changes to improve safety, however as a direct result of feedback we have made the following amendments to the proposal:

  • We will upgrade the pram crossing on Toroa Street to a zebra crossing.
  • We will install a new additional raised pedestrian crossing outside Four Square. This will require the removal of three on street car parks.
  • We will build out the footpath near the bus stop at the southern end of Beach Road to improve space for pedestrians and enable better bus manoeuvrability.