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Auckland Transport

Residential parking permits Residential parking permits

If you are a resident or run a business within a residential parking zone, you can apply for permits and coupons that give an exemption from parking zone restrictions.


Areas

The information on this page is for the residential parking areas listed below. For other areas, see resident parking permits.

Arch Hill

Arch Hill residential parking zone goes live 7 December 2018.

Auckland Transport (AT) consulted in this area in 2017 on the proposal to create a residential parking zone (RPZ). AT received high numbers of feedback in response, with the majority in support of introducing the RPZ. AT subsequently changed the zone boundary based on the feedback received to help ensure the best outcome for the community. Read more about the Grey Lynn and Arch Hill residential parking zone consultation.

Part or all of street within zone

Bond Street (part of), Brisbane Street (part of), Commercial Road (part of), Cooper Street (part of), Dean Street (part of), Home Street, Keppell Street, King Street (part of), Kirk Street (part of), Monmouth Street (part of), Niger Street, Partridge Street, Potatau Street (part of), Seddon  Street, Waima Street (part of).

Download a map of the Arch Hill residential parking zone (PDF 98KB).

J003252-RPZ-Arch-Hill-Nov18

Freemans Bay

Freemans Bay renewal date 14 November.

Part or all of street within zone

Anglesea Street, Arthur Street, Barrie Street, Beresford Street Central, Beresford Street West, Collingwood Street, Costley Street, Elizabeth Street, England Street (excludes east kerb between College Hill and Runnell Street), Franklin Road (part), Georgina Street, Grattan Place, Gunson Street, Gwilliam Place, Hayden Street, Heke Street, Hepburn Street, Howe Street (north of Beresford St Central), Ireland Street (part of), Margaret Street, Middle Street (south kerb), Napier Lane, Napier Street, Paget Street, Pember Reeves Street, Picton Street, Pratt Street, Renall Street, Russell Street, Runnell Street (south kerb), Ryle Street, Sheridan Lane, Smith Street, Spring Street, Tahuna Street, Wellington Street, Winn Road, Wood Street.

Download a map of the Freemans Bay parking zone (PDF 125KB).

Download a map of the Freemans Bay parking zone

Grey Lynn

Grey Lynn residential parking zone goes live 7 December 2018.

Auckland Transport (AT) consulted in this area in 2017 on the proposal to create a residential parking zone (RPZ). AT received high numbers of feedback in response, with the majority in support of introducing the RPZ. AT subsequently changed the zone boundary based on the feedback received to help ensure the best outcome for the community. Read more about the Grey Lynn and Arch Hill residential parking zone consultation.

Part or all of street within zone

Ariki Street, Arnold Street, Beaconsfield Street (part of), Chamberlain Street, Cockburn Road (part of), Coleridge Street (part of), Crummer Road (part of), Dickens Street, Dryden Street (part of), Elgin Street (part of), Farrar Street, Grosvenor Street (part of), Harcourt Street (part of), Jessel Street, Julian Street, Leighton Street, Mackelvie Street (part of), Millais Street, Murdoch Road (part of), Northland Street (part of), Richmond Road (part of), Rose Road (part of), Scanlan Street (part of), Schofield Street (part of , Selbourne Street  (part of), Sussex Street (part of), Turakina Street (part of), Wallingford Street, Williamson Avenue (part of).

Download a map of the Grey Lynn residential parking zone (PDF 122KB).

J003252-RPZ-Grey-Lynn-Nov18

Mt Eden

Mt Eden renewal date 3 October.

Part or all of street within zone

Brentwood Avenue, Edenvale Crescent, Edenvale Park Road, Graysons Lane, Horopito Street, Kawaka Street, Kelly Street, Punga Street, Sylvan Avenue East, Sylvan Avenue West, Wright Spur, Wynyard Road.

Download a map of the Mt Eden parking zone (PDF 122KB).

Download a map of the Mt Eden parking zone

Parnell

Parnell residential parking zone permit renewal is 18 December.

Part or all of street within zone

Alberon Place, Alberon Street, Avon Lane, Avon Street, Balfour Road, Bridgewater Road, Burrows Avenue, Canterbury Place, Cleveland Road (part of), Corunna Avenue, Gladstone Road, Judge Street, Judges Bay Road, Rota Place, St Georges Bay Road (part of), St Stephens Avenue (part of), Staffa Street, Stanwell Street, Stratford Street, Taurarua Terrace.

Download a map of the Parnell parking zone area (PDF 32KB).

Parnell RPZ  map

St Marys Bay

St Marys Bay renewal date 19 September.

Part or all of street within zone

Cameron Street, Caroline Street, Dedwood Terrace, Dublin Street, Dunedin Street, Green Street, Harbour Street, London Street, Melford Street, New Street, Selby Square, Seymour Street, St Francis de Sales Street, St Marys Road (numbers 19, 21, 24-89), Vine Street, Waitemata Street, Yarborough Street, Hackett Street, Swift Avenue, Ring Terrace. Amiria Street and Percival Parade.

Download a map of the St Marys Bay parking zone (PDF 109KB).

J003252 RPZ St Marys Bay Jan18

Permits and coupons

Permits

  • Eligible residents and businesses can apply for permits.
  • The permit fee is $70 per vehicle, per year.
  • Permits are digital.

1 day coupons

  • Each eligible residence can receive an allocation of 50 free 1 day coupons in each permit year.
  • Businesses are not eligible for free coupons.
  • When eligible residents apply for a permit the household will receive the allocation of free coupons.
  • Residents can apply to just receive their free coupons without applying for a permit.
  • Additional coupons can be purchased by residents and businesses for a fee of $5 each.
  • 1 day coupons are valid for one calendar day.
  • Coupons are digital.

How to apply or renew

Apply for and renew residential parking zone permits and coupons using our online service, which allows you to view progress of your application, manage your permits and use your coupons.

Please note that you cannot apply for permits or coupons via the AT Park app.

3 step process to apply or renew

  1. Log in to MyAT account 
  2. Register for AT Park 
  3. Complete permit or coupon application form.

Read below for help with the application process.

Step one - MyAT account

Log in to your MyAT account or create MyAT account.

If you have a registered to use AT Park or have a registered AT HOP card, then you have a MyAT account. Log in using your email address and password.

Step two - AT Park

The residential parking permit service is part of AT Park. When you are registered with AT Park you can use it to apply for and manage your permits, and use the AT Park app to pay for parking around the city.

Already registered with AT Park

  1. When logged in to your MyAT account click on ‘Parking permits’ in the AT Park section.
  2. Click on button to continue to the parking permits application form.

Not registered with AT Park

  1. When logged in to your MyAT account click on ‘Parking permits’ in the AT Park section.
  2. On the permits info page, click on the button to continue.
  3. Complete the AT Park registration form.
  4. The form includes entering your credit or debit card details. Payment will only be taken from your card when a permit is granted or coupons are purchased. We will email you before payment is taken from your card. 

Step three - Apply

When applying or renewing permits or coupons you will need to attach proof of residency and confirm you have read the terms and conditions.

If you don’t have all the details to complete the application, you can save the application and come back to complete it when you are ready.

Apply for permit

  1. In the permits system, from the menu select Parking permit business or resident.
  2. From the dropdown menu, select the permit for your area.
  3. Complete the application form - if applying for multiple vehicles, you need to complete an application for each vehicle.

If you are in a residential property and a permit is granted, you will automatically have 50 free coupons allocated to your account.

If you are in a residential or business property and have a permit granted, you will be eligible to purchase coupons.

Apply for coupons

Residents can apply to receive just their free coupons without applying for a permit, and businesses can apply for coupons without applying for a permit.

  1. In the permits system, from the menu select Parking permit business or resident.
  2. From the dropdown menu, select coupon book option.
  3. Complete one application for your household or business - when approved you will be able to use your free coupons and buy additional coupons.

Coupons

Refer to the ‘How to apply or renew’ section above for the process to apply for coupons, and refer to the information below to use coupons.

Coupons are digital, and once your application for coupons has been granted you can activate coupons via the AT website or AT Park app.

About using coupons

  • 1 day coupons can be used for your vehicle and visitor vehicles.
  • If you confirm the use of a coupon today it cannot be changed or cancelled, and the used coupon cannot be returned or refunded for use later.
  • If you confirm the use of a coupon for tomorrow or in the future, the coupon details can be changed and cancelled before the day of use.
  • You will need to know the vehicle licence plate number to use coupons.
  • Coupons are digital.

Activate coupons

When your application for coupons has been granted, you can use your 1 day coupons.

Activate coupons via the AT Park app

To use this option. you will need to have the latest version of the app, released 12 December 2018.

  1. In the AT Park app, click ‘Permits’ tab
  2. Click ‘Add permit’
  3. Select or enter vehicle licence plate number
  4. Select type of coupon, free or paid
  5. Select date to use coupon
  6. Click ‘Done’
  7. Click ‘Activate’
  8. Click ‘Confirm’

Activate coupons via the AT website

  1. Log in to your MyAT account
  2. On MyAT landing page - click 'Parking permits' in the AT Park section or in the menu
  3. On the Parking permits page - Click button 'Apply for and manage parking permits'
  4. In permits portal - Select from left-hand menu, residential or business option
  5. From dropdown menu, select coupons option
  6. Enter vehicle licence plate number
  7. In the calendar, click on the day or days that you want to use a coupon for this vehicle
  8. The amount to pay will display in the ‘Total fee’ field
  9. Click Submit
  10. Click OK in the confirmation window (check number of coupons purchased and amount to pay are correct)

Cancel coupons

If you have selected to use a coupon today, this cannot be changed or cancelled. The coupon cannot be returned or refunded for use later.

If the coupon has been selected to be used for a day in the future, it can be cancelled.

Cancel coupon via AT Park app

  1. In the AT Park app, click ‘Permit’ tab
  2. Active coupons will be listed
  3. Click the rubbish bin icon next to the coupon you want to cancel
  4. Click ‘Yes’ to cancel

Cancel coupon via the AT website

  1. Log in to your MyAT account
  2. On MyAT landing page - click 'Parking permits' in the AT Park section or in the menu
  3. On the Parking permits page - Click button 'Apply for and manage parking permits'
  4. Select from left-hand menu, residential or business option
  5. From dropdown menu, select coupons option
  6. In the grid calendar, click on the day you want to cancel
  7. Click Submit
  8. Click OK to confirm

    Manage your account

    Log in to MyAT to manage your account, including updating contact details and cancelling a permit.

    View or download tax invoice

    When you log in to your MyAT account, you can generate a tax invoice for paid permits and coupons.

    1. Log in to your MyAT account
    2. Click on ‘Manage account’ in the AT Park section
    3. Click ‘View recent transactions’
    4. Using the dropdown menus, select the month, year and vehicle you want to see details for
    5. Click ‘Search’ to see a list of parking transactions for the selected month
    6. Below the list, click on the link to download an ‘Excel Transaction Report’ or ‘PDF Tax Invoice’

    Proof of residence, processing and payment

    When applying for permits or coupons, proof of residence must be supplied. If your application is successful, we will then process your application. 

    Proof of residence required

    Proof of residence is required for all permit and coupon applications.

    Documents that are accepted as proof of residence are:

    • Generated bill dated within the last two months, eg power or internet bill.
    • Electoral roll letter less than 3 months old.
    • Recent tenancy agreement that clearly shows your name and full address.

    Documents that are not accepted are:

    • Water or rates bills are not accepted as they confirm ownership, not residency.
    • Bank statements or documents.
    • Property documents, such as Title papers and Sales and Purchase agreement.

    Processing your application

    • We will process your application and contact you to let you know if your permit(s) and/or coupon(s) have been approved.
    • The processing of your application may be delayed or declined if the correct information or proof of residence is not provided.
    • Site inspection and investigation may be undertaken by Auckland Transport prior to approving permits.
    • Submitting an application for a residential parking zone permit does not exempt the vehicle from parking zone restrictions. Parking zone signs and restrictions must be adhered to until the parking permit has been approved and activated, or the vehicle may incur a parking fine.

    Payment and activation of permit

    • When you use our online service to apply, you will be required to enter credit or debit card details.
    • Payment is only taken from your card if your application is successful.
    • If your application is successful, we will notify you by email before payment is taken from your card.
    • If your application is successful and payment has been made, we will send you a confirmation email that your permit has been activated.

    About residential parking zone permits

    Residents and businesses within Residential parking zones can apply for residential permits and coupons.

    Annual cycle

    • Each residential parking zone operates on a set annual cycle.
    • Permits are valid for the year of the set annual cycle date range.
    • Annual permits approved will be valid for 1 year, or part thereof, until the end of the annual cycle date range.
    • The full fee is charged, regardless of when the application is applied for during the cycle.

    Residential parking zone features

    • A residential parking zone is an area with a time-restriction that applies to on-street parking spaces across a residential area.
    • The time restriction for parking spaces within the zone is typically 2 hours, Monday to Friday, 8am to 6pm (excluding public holidays).
    • Subject to eligibility, residents and businesses within the zone can apply for permits that give an exemption from the parking restriction.
    • Residential Parking Zone parking permits do not guarantee permit holders a parking space in their street.

    Permit eligibility

    Permits are for residents and businesses within a residential parking zone:

    • If you live within the zone, you can apply for as many permits as there are vehicles registered to your address. Because the number of permits is capped, you may not get all the permits you apply for.
    • If you run a businesses within the zone, you can apply for 1 permit.

    New housing developments

    • New developments and homes built after the notification of the Auckland Unitary Plan (30 September 2013) are not eligible for parking permits.
    • This is to protect the sustainability of the parking schemes and stop developers passing on the costs of providing parking to ratepayers. Developers and new home builders have a responsibility to ensure they have sufficient off-street parking to meet their needs.

    Allocation

    To ensure parking spaces are available, the number of permits issued is capped at 85% of the total number of spaces in the zone.

    Permits are allocated 1 at a time in rounds based on a priority system. If you are a resident applying for multiple permits, you will only be able to receive 1 permit in each allocation round.

    The allocation process stops once the permit cap is reached or when all applicants have received a permit.

    Groups in order of issuing priority (1 = high, 6 = low):

    1. House on a single title without off-street parking or an apartment building built before 1944 without off-street parking.
    2. House on a single title with 1 off-street parking space.
    3. All other house or townhouses.
    4. Apartments.
    5. Community groups, school, education provider.
    6. Businesses located within the parking zone.

    Terms and conditions

    1. The annual permit or daily coupon may only be used in the parking place that is defined as part of the residential parking zone and is not an authorised vehicle for the purpose of any other authorised vehicle parking place on the Auckland Transport system.
    2. The annual permit and daily coupon exempts the vehicle from the parking time restrictions operating within the signed boundary of the residential parking zone.
    3. Vehicles parked on the road without a valid parking permit and which exceed the permitted maximum time of parking, without moving while the residential parking zone is in operation, may receive an infringement notice.
    4. The parking scheme operates on a "first in, first served" basis and does not guarantee the availability of any parking space.
    5. The permit does not exempt the driver from parking laws or general parking restrictions imposed by the Road user Rule (for example, no parking over a driveway, no parking within 6m of an intersection) or the Auckland Transport Traffic Bylaw 2012.
    6. The permit does not apply to any prohibited or no-stopping areas such as bus stops, taxi stands, mobility parking bays, clearways or where there are broken yellow lines. This also applies to any other timed parking restrictions within the residential parking zone.
    7. An authorised vehicle for an annual permit must not be a trailer, boat, caravan, truck, bus or tractor.
    8. An authorised vehicle for a daily permit must be a passenger or commercial vehicle under 3 tonnes, a removal truck, trailer, caravan or a tractor.
    9. The permit is not transferable to another vehicle without the prior agreement and approval of Auckland Transport.
    10. Auckland Transport must be notified by the permit holder when they cease to reside at the address given in the corresponding permit application.
    11. The permit is for personal use and will be revoked if the permit is directly or indirectly used for commercial purposes.
    12. Auckland Transport reserves the right to revoke this permit / daily permit at any time and without reason.

    Help

    Call us 09 528 7275 or complete our feedback form.