Bus operator contact details
Find contact details for Auckland Transport's bus services and operators.
Go Bus
Howick & Eastern
NZ Bus
Depots include City, Mount Roskill, New Lynn, North Shore, Onehunga, Panmure and Swanson.
Ritchies
Depots include Birkenhead, Albany, Swanson, Pukekohe / Takanini and Westgate.
Tranzit | Tranzurban
Waiheke Bus Company
Waiheke Bus Company is a part of Fullers360.
Wheelchair access on bus services
Many of Auckland's buses are designed to allow easy access for wheelchair users. Find out more about accessibility on buses.
To ensure that there will be a wheelchair accessible bus on your bus route at the time you wish to travel, we recommend you contact the bus operator the day before you travel. If you know the service you will be using is operated by NZ Bus, call 09 373 9100.
Train operator contact details
Auckland One Rail (AOR) operate trains in the Auckland region.
For level crossing emergencies call KiwiRail directly on 0800 808 400. This includes issues with barrier arms, bells or lights at crossings not working correctly, blocked railway lines, damaged overhead wires.
Auckland One Rail (AOR)
AOR operate trains in the Auckland region.
For level crossing emergencies call KiwiRail (opens in a new tab) directly on 0800 808 400. This includes issues with barrier arms, bells or lights at crossings not working correctly, blocked railway lines, damaged overhead wires.
Ferry operator contact details
Fullers360
SeaLink
Pine Harbour, Waiheke and Great Barrier Island car ferry services
Belaire Ferries Ltd
West Harbour and Rakino Island ferry
Explore Group
Bayswater, Birkenhead and Te Onewa Northcote Point ferry services
Island Direct
Waiheke ferry services
Lost property on a bus, train or ferry
Auckland Transport use various operators for our bus, train and ferry services. If you've left your belongings on an AT service, we'll try and put you in touch with the right operator.