Bus, train & ferry operator contact details Bus, train & ferry operator contact details
Contact details for bus, train and ferry transport operators.
Bus operator contact details
Wheelchair access on NHZ Bus services
To confirm wheelchair access for a specific trip on any NZ Bus service call 09 373 9100. For after hours emergencies phone 09 309 6269.
Lost property on buses
If you have left something on the 380 Airporter (operated by Go Bus), or the CityLink, InnerLink or OuterLink, please contact the operator directly. For all other services, please call us on 09 366 6400 and we will put you in touch with the appropriate bus operator you travelled with.
If you find lost property on a bus, please hand it to the driver as soon as possible.
NZ Bus
- City Depot
Address: 1 Gaunt Street, Freemans Bay
Phone: 09 373 9100 - Panmure Depot
Address: 26 Morrin Road, Panmure
Phone: 09 574 6829 - Onehunga Depot
Address: 140 Neilson Street, Onehunga
Phone: 09 622 9800 - Roskill Depot
Address: 22 Stoddard Road, Mt Roskill
Phone: 09 621 1330 - Press option 2 for lost property
CityLink, InnerLink, OuterLink
Phone: 09 373 9118 - Press option 2 for lost property
Ritchies Transport - Swanson Depot
West Auckland Ritchies Transport services
Address: 572 Swanson Rd, Ranui
Phone: 09 833 6053
Website: www.ritchies.co.nz
Email: Swanson.reception@ritchies.co.nz
Ritchies Transport - Albany Depot
North Shore Ritchies Transport services
Address: 9 Henry Rose Place, Albany
Phone: 09 415 9138
Website: www.ritchies.co.nz
Email: northshore.depot@ritchies.co.nz
Ritchies Murphys Transport Solutions - Takanini Depot
South Auckland Transport services
Address: 11 Heb Place, Takanini
Phone: 09 268 6620
Email: admin@murphybuses.co.nz
Go Bus
Phone: 09 257 7688
Website: www.gobus.co.nz
Email: Auckland@gobus.co.nz
Address:
110 Montgomerie Rd
Mangere
Auckland
Howick and Eastern
Phone: 09 273 3660
Fax: 09 273 3663
Website: www.howbus.co.nz
Postal Address:
PO Box 58330
Botany
Auckland 2163
Pavlovich Transport Solutions
Phone: 09 620 5492
Website: www.pavlovich.co.nz
Email: UrbanOps@pavlovich.co.nz
Postal Address:
5 Pua Street
Westgate 0814
Auckland
Ritchies Transport Birkenhead
Phone: (09) 483 9119
Fax: (09) 483 7553
Website: www.ritchies.co.nz/birkenhead
Email: birkenhead.operations@ritchies.co.nz
Address:
2-22 Verran Road
Birkenhead,
North Shore, Auckland, 0626, New Zealand
Waiheke Bus Company
Phone: 09 372 8823
Train operator contact details
Lost property on trains
If you have left something on a train, you will need to call Auckland One Rail (AOR), who operate the trains in the Auckland region.
If you find lost property on a train, please hand it into the AOR Lost Property Office in the following location:
Lost Property Office
Level B1
Waitematā Station (Britomart) East
The Lost Property Office is the former AT Ticket Booth adjacent to the Takutai Square Gateline, and will be manned by AOR Station Team Leaders (Monday to Friday 9am to 5pm).
Auckland One Rail (AOR)
Phone: 09 969 7777 (Monday to Friday 8.30am to 5.30pm)
Website: www.aucklandonerail.co.nz
Postal Address:
PO Box 105-355
Auckland 1143
Tranz Scenic - Long distance trains
Phone: 0800 TRAINS (0800 872 467
Email: bookings@greatjourneysofnz.co.nz
Website: www.greatjourneysofnz.co.nz
Reporting railway crossing emergencies
For level crossing emergencies (eg barrier arms, bells or lights at crossings not working correctly, blocked railway lines, damaged overhead wires), please call KiwiRail directly on 0800 808 400.
Ferry operator contact details
Lost property on ferries
If you have left something on a ferry, please contact the ferry operator directly.
If you find lost property on a ferry, please hand it to a crew member as soon as possible.
Fullers360
Phone: 09 367 9104
Fax: 09 367 9148
Website: www.fullers.co.nz
Email: enquiries@fullers.co.nz
Address:
PO Box 1346, Auckland, New Zealand
Level 2
Ferry Building
99 Quay Street
Auckland
SeaLink
Pine Harbour, Waiheke and Great Barrier Island car ferry services
Phone: 0800 SEALINK (0800 732 5465)
Website: www.sealink.co.nz
Email: info@sealink.co.nz
Address:
C/- SeaLink Head Office
11 Brigham St
Wynyard Quarter
Auckland 1010
Belaire Ferries Ltd
West Harbour and Rakino Island ferry
Phone: 09 416 6344
Website: www.belaire.co.nz
Email: sales@belaire.co.nz
Address:
West Park Village
Hobsonville Marina
Clearwater Cove
Hobsonville
Explore Group
Bayswater, Birkenhead and Te Onewa Northcote Point ferry services
Free Phone: 0800 397 567
Phone: 09 359 5987
Website: Explore Group New Zealand
Email: info@exploregroup.co.nz
Island Direct
Waiheke ferry services
Phone: 09 3727441
Website: www.islanddirect.co.nz
Email: hello@islanddirect.co.nz