Skip to Main Content
Auckland Transport
Bus Train Ferry
Cycling & Walking
Driving & Parking
Projects & Roadworks
About us
Register
Log in
MENU
Contact us
MyAT
Log in
or
register
Contact us
Bus Train Ferry
Back
Bus Train Ferry
Bus Train Ferry
Journey planner
AT HOP card
Bus Train Ferry
AT HOP card
[]
What is an AT HOP card & how it works
AT HOP card
What is an AT HOP card & how it works
[]
HOP fare savings
Register
Log in
Buy AT HOP card
AT HOP card
Buy AT HOP card
[]
Buy AT HOP card online
Buy a gold AT HOP card
Buy an AT HOP key tag
Buy an America's Cup AT HOP card
Places to buy an AT HOP card
Register
Log in
Register AT HOP card
Register an AT HOP card for someone else
Top up AT HOP card
AT HOP card
Top up AT HOP card
[]
What you need to know about putting money on your card
Top up your card online
Auto top up
Top up using a top up machine
Places to top up in person
Top up AT HOP card
Places to top up in person
[]
Central Auckland AT HOP retailers
North Auckland AT HOP retailers
West Auckland AT HOP retailers
South Auckland AT HOP retailers
East Auckland AT HOP retailers
Register
Log in
Top up with a monthly pass
Top up with a day pass
Transferring your balance from one card to another
Register
Log in
AT HOP retailers
AT HOP card
AT HOP retailers
[]
Find AT HOP retailers on a map
Register
Log in
Card concessions & discount fares
AT HOP card
Card concessions & discount fares
[]
Child & student discount
Card concessions & discount fares
Child & student discount
[]
Children under 5 years
Children 5 to 15 years old
Secondary school students 16 to 19 years old
Free child weekend fares
Register
Log in
Senior & SuperGold concession
Card concessions & discount fares
Senior & SuperGold concession
[]
What you need to know about the SuperGold concession
Buy a gold AT HOP card
Register your gold AT HOP card
Apply for SuperGold concession
SuperGold cardholders who have a blue AT HOP card
Get help with the concession application process
SuperGold cardholders who live out of Auckland
Register
Log in
Accessible concession
AT HOP monthly pass
AT HOP day pass
Tertiary student concession
Tertiary student concession for University of Auckland, AUT & Massey University students
Register
Log in
Using & managing your card
AT HOP card
Using & managing your card
[]
How to tag on and tag off
How to add money to your card
Viewing your balance and transaction history
Updating your contact details
Help or problems with your card
How to request a refund
Transferring your balance from one card to another
Linked accounts and managing cards for others
Paying for more than one person
Lending your card to others
Register
Log in
Help or problems with your card
AT HOP card
Help or problems with your card
[]
If you forget or are unable to tag on or off
Lost stolen or damaged card
Cancelled AT HOP card
Default fares
Ways to contact us about your card
How we calculate how much you pay
If you no longer need your card
Register
Log in
AT HOP WiFi
AT HOP card terms of use
Register
Log in
Timetables
Bus Train Ferry
Timetables
[]
School timetables
Order timetables
Find my stop or station on a map
Register
Log in
Fares & discounts
Bus Train Ferry
Fares & discounts
[]
Bus & train fares
Ferry fares
Fare zones & calculating how much you pay
Fare concessions
Monthly passes
Day passes
How to pay for public transport
Fares & discounts
How to pay for public transport
[]
Ticket & top-up machines
Register
Log in
Ticket retailers
Register
Log in
Service announcements
Bus Train Ferry
Service announcements
[]
Future works on the Auckland rail network
Public Transport Fare Changes 2021
2020/21 bus and ferry changes and improvements
Ferry changes due to the America's Cup
Temporary timetable changes for bus routes 734, 735 and Half Moon Bay Ferry
Delays to 380 Bus Service
Affected bus services due to Employment Relations Act
Roadworks affecting public transport
Register
Log in
Events
Bus Train Ferry
Events
[]
BLACKCAPS Summer of Cricket
America's Cup
Events
America's Cup
[]
America's Cup race village
Orakei and Tamaki Drive
Devonport - Maungauika North Head
Milford and Takapuna
Cheltenham Beach and Narrow Neck Beach
Saint Heliers - Achilles Point
Maraetei
Register
Log in
Spark Arena
Wynyard Quarter & Silo Park
Western Springs Stadium
ASB Showgrounds
Mt Smart Stadium
North Harbour Stadium
Register
Log in
Bus services
Bus Train Ferry
Bus services
[]
Link bus service
Airport services
On the bus
Night bus
Fare stages & zones
Bus stop text service
Register
Log in
Train services
Bus Train Ferry
Train services
[]
Auckland train network
Train timetables
Using trains
Fares & discounts
Fare zones
Safety around trains, stations & tracks
Train updates service
Train services
Train updates service
[]
AT Train Updates Service Terms and Conditions
Register
Log in
Planned closures on the train network
Bus replacements
Train services
Bus replacements
[]
Train station maps
Register
Log in
City Rail Link
Electric trains
Register
Log in
Ferry services
Bus Train Ferry
Ferry services
[]
Map & timetables
Ticket information
Fares & discounts
Using ferries
Bus connections
Ferry operators
Live ferry positions
Register
Log in
Accessible travel
Bus Train Ferry
Accessible travel
[]
Total Mobility scheme
Accessible travel
Total Mobility scheme
[]
How to get a Total Mobility AT HOP card
Total Mobility taxi operators & fares
Guidelines for Total Mobility travel
Using your Total Mobility AT HOP card to travel
Total Mobility conditions of use
Lost or stolen Total Mobility AT HOP card
Total Mobility newsletters
Register
Log in
Register
Log in
Student travel
Bus Train Ferry
Student travel
[]
Child & student concession
School bus timetables
Travelwise school programme
Tertiary student concession
Tertiary campus transport
Register
Log in
Luggage, bikes & animals
Bus Train Ferry
Luggage, bikes & animals
[]
Luggage on public transport
Bikes & public transport
Taking animals on public transport
Register
Log in
More services
Bus Train Ferry
More services
[]
AT Mobile app
Britomart
Lost property
Shuttles & other services
Google transit feed
Register
Log in
How to use the journey planner
Pay or query a public transport fine
Bus Train Ferry
Pay or query a public transport fine
[]
Query your public transport fine
Register
Log in
Get set up on public transport
Register
Log in
Cycling & Walking
Back
Cycling & Walking
Cycling & Walking
Maps & rides
Cycling & Walking
Maps & rides
[]
Cycle network map stockists
Register
Log in
Advice & support
Cycling & Walking
Advice & support
[]
Choosing a bike
Recording your bike serial number
Electric bikes
Bike helmets
How to lock your bike
Bike parking & gear storage
Check your bike is safe to ride
Riding gear
Riding on shared paths, cycleways & the road
Kids learn to ride
Cycling groups & organisations
Pedestrian safety
Register
Log in
Courses & events
Cycling & Walking
Courses & events
[]
Adult Bike Skills
Kids learn to ride drop in sessions
E-scooter training courses
Aotearoa bike challenge
Register
Log in
Travelwise school programme
Cycling & Walking
Travelwise school programme
[]
About the Travelwise programme
Safe school travel plans
Travelwise resources
Travelwise school programme
Travelwise resources
[]
Travelwise campaign planning
Plan a Travelwise breakfast
By teachers, for teachers
Rail safety
Plan a Travelwise wheels day
Register
Log in
Bike Safe training
Walking School Bus
Travelwise school programme
Walking School Bus
[]
How a Walking School Bus works
Schools with Walking School Buses
Volunteer registration 2021
Volunteer information & resources
Walking School Bus
Volunteer information & resources
[]
Road safety guidelines for volunteers
Register & manage your Walking School Bus merit scheme
Student leadership programme
Register
Log in
Start a Walking School Bus
Walking School Bus safety
Register
Log in
Register
Log in
Research & monitoring
Cycling & Walking
Research & monitoring
[]
Auckland cycling account
Research & monitoring
Auckland cycling account
[]
Auckland cycling account reference list
Register
Log in
Monthly cycle monitoring
Annual cycle monitoring report
Register
Log in
Register
Log in
Driving & Parking
Back
Driving & Parking
Driving & Parking
Road safety
Driving & Parking
Road safety
[]
Child safety in cars
Young drivers
Road safety
Young drivers
[]
Train the trainer workshops
Register
Log in
Senior road users
Drink driving
Distractions
Intersections
Road safety around schools
Road safety
Road safety around schools
[]
School speed zones
School crossing patrols
Safety at the school gate
Rural schools
Register
Log in
Sharing the road with people on bikes
Improving road safety
Speed
School travel
Safer communities programme
Road safety
Safer communities programme
[]
Mangere Bridge
Mt Roskill
Papakura
Register
Log in
Monthly crash statistics – Road deaths and serious injuries
Community speed awareness
Register
Log in
Pay or query a fine
Driving & Parking
Pay or query a fine
[]
Pay or query a fine details
Transfer liability for a fine
Register
Log in
Find parking
Driving & Parking
Find parking
[]
Parking in central Auckland
Find parking
Parking in central Auckland
[]
Downtown car park
Civic car park
Victoria St car park
Fanshawe St car park
Upper Queen Street
Open-air car parks
Register
Log in
Parking in north Auckland
Find parking
Parking in north Auckland
[]
Anzac St car park
Killarney Street car park
Toka Puia car park
Other parking in Rodney
Register
Log in
Parking in south Auckland
Find parking
Parking in south Auckland
[]
Manukau Station Road car parks
Ronwood Ave car park
Register
Log in
Parking in west Auckland
Find parking
Parking in west Auckland
[]
McCrae Way car park
Henderson library/Unitec car park
Register
Log in
Parking on Waiheke Island
Find parking
Parking on Waiheke Island
[]
Matiatia car park
Register
Log in
Parking location map
Mobility parking
Parking for service and trade vehicles
Bus parking
Taxis
Register
Log in
Paying for parking
Driving & Parking
Paying for parking
[]
AT Park
AT Park help
AT Park for business
Pay by plate parking
Pre-paid parking
Pay & display parking
Licence plate recognition
Register
Log in
Parking permits
Driving & Parking
Parking permits
[]
Resident parking permits
Parking permits
Resident parking permits
[]
Apply for resident permit or coupons
How to use resident parking coupons
Residential parking zones
Residential parking zone locations
Legacy resident schemes
Manage & update resident permit details
Register
Log in
Critical services permits
Mobility parking permits
Filming permits
Eden Park parking permits
Matiatia mooring car park permit
Register
Log in
Monthly parking leases
Driving & Parking
Monthly parking leases
[]
Apply for a parking lease
Register
Log in
Parking reviews
Park & ride
EV charging locations
Working with businesses
Ways to get around Auckland
Driving & Parking
Ways to get around Auckland
[]
Public transport
Cycle or walk to work
Carpooling & Ridesharing
Ways to get around Auckland
Carpooling & Ridesharing
[]
Carpooling priority parking
Register
Log in
Flexible working
Ways to get around Auckland
Flexible working
[]
Guide to flexible working
Flexible working case studies
Register
Log in
Working with businesses
Ways to get around Auckland
Working with businesses
[]
City Centre organisations
Workplace travel planning
Working with businesses
Workplace travel planning
[]
Travel plan resources
Register
Log in
Case studies
Working with businesses
Case studies
[]
GoodSense
Datacom
Auckland Museum
Fonterra: cycling for wellbeing
Jasmax: Supporting cycling and fleet bikes
Electric bikes at Auckland Council
Sustainable travel at Beca
Abundant travel options at Auckland DHB
Counties Manukau Health: A wellbeing approach to transport
Travel planning at AECOM
Travel planning at Mahitahi Trust
Register
Log in
Travelwise Choices Awards
Promote walking and cycling
Promote public transport
Promote flexi-working
Moving premises
Transport Management Association
Road safety support
Register
Log in
Park & ride
Register
Log in
Motorcycles and scooters
Driving & Parking
Motorcycles and scooters
[]
Motorcycle and scooter parking
Motorcycle safety
Motor Scooter safety
Register
Log in
Parking rules
Driving & Parking
Parking rules
[]
Parking and road rules
Towing
Abandoned vehicles
Types of infringements
A parking officer's job
Parking safety
Register
Log in
Travelling out of Auckland
Commute calculator
How to use bus & transit lanes
Register
Log in
Projects & Roadworks
Back
Projects & Roadworks
Projects & Roadworks
Road works & disruptions
Projects & Roadworks
Road works & disruptions
[]
Road works map
Register
Log in
Planned minor improvements
Vision Zero for the greater good
Projects & Roadworks
Vision Zero for the greater good
[]
Safe speeds programme
Vision Zero for the greater good
Safe speeds programme
[]
Speed limit changes in Auckland’s west and north
Speed limit changes around Auckland
Safe speeds - the reasons
Myths and misconceptions about speed
Town Centres safe speeds programme
Safe speeds programme
Town Centres safe speeds programme
[]
Orewa Town Centre safety improvements
Torbay Town Centre safety improvements
Mairangi Bay Town Centre safety improvements
Mission Bay Town Centre safety improvements
St Heliers village safety improvements
Register
Log in
Residential Speed Management programme
Safe speeds programme
Residential Speed Management programme
[]
Manurewa road safety improvements
Register
Log in
Register
Log in
Register
Log in
Eastern busway
Projects & Roadworks
Eastern busway
[]
Panmure
Panmure to Pakuranga
Pakuranga to Botany Busway
Sylvia Park bus and cycling improvements
Project updates & impacts to traffic
Translated resources
AMETI Eastern busway road safety competition
Eastern busway
AMETI Eastern busway road safety competition
[]
Register for AMETI school safety competition
AMETI road safety video competition terms and conditions
Register
Log in
Register
Log in
Airport to Botany Rapid Transit
Puhinui Station Interchange
Downtown programme
Projects & Roadworks
Downtown programme
[]
Quay Street strengthening
Quay Street enhancement
Downtown bus interchange
Downtown ferry basin redevelopment
Te Wananga (the new downtown public space)
Mooring dolphin - cruise ship mooring infrastructure
Register
Log in
Victoria Street Cycleway
Karangahape Road enhancements
Projects & Roadworks
Karangahape Road enhancements
[]
Discounted options
Research and previous feedback
Karangahape Road enhancements project updates
Register
Log in
Dairy Flat Highway safety improvements
Nelson Street Cycleway
Tamaki Drive improvements
Projects & Roadworks
Tamaki Drive improvements
[]
Tamaki Drive Cycle Route
Tamaki Drive improvements
Tamaki Drive Cycle Route
[]
Tamaki Drive Cycle Route project updates
Register
Log in
Tamaki Drive and Ngapipi Road intersection
Tamaki Drive improvements
Tamaki Drive and Ngapipi Road intersection
[]
Tamaki Dr Ngapipi Rd project updates
Register
Log in
Ngapipi Bridge widening
Glen Innes to Tamaki Drive Shared Path
Register
Log in
Glen Innes to Tamaki Drive Shared Path
Projects & Roadworks
Glen Innes to Tamaki Drive Shared Path
[]
Glen Innes shared path project updates
Register
Log in
New public transport network
Projects & Roadworks
New public transport network
[]
New Network for the North Shore
New Network for Waiheke
New Network for Warkworth
New Network for the central suburbs
New Network for East Auckland
New Network for West Auckland
Beachlands Maraetai service changes
New Network for South Auckland
New Network for Pukekohe and Waiuku
Green Bay and Titirangi bus services
Waitakere Ranges public transport survey
New Network for Hibiscus Coast
Register
Log in
East West Connections
Projects & Roadworks
East West Connections
[]
Southern Connections
East West Connections
Southern Connections
[]
Walmsley Rd, Atkinson Ave, Mangere Rd, and Avenue Rd
Mt Wellington Highway, Meadow St, Church St, and Avenue Rd improvements
Register
Log in
East West Connections project updates
Register
Log in
Queen Street changes
Lincoln Road upgrade
Projects & Roadworks
Lincoln Road upgrade
[]
Answers to common questions
Lincoln Road upgrade project updates
Register
Log in
Dominion Road bus lane improvements
City Rail Link
Train station improvements
Projects & Roadworks
Train station improvements
[]
Ellerslie Station
Manukau Station
Mt Albert Station
Papakura Station
Parnell Station
Puhinui Station
Pukekohe Station
Train station improvements
Pukekohe Station
[]
Pukekohe Station project updates
Register
Log in
Register
Log in
Cycling and walking programme
Grey Lynn, Arch Hill, Westmere improvements
Projects & Roadworks
Grey Lynn, Arch Hill, Westmere improvements
[]
Routes 1 & 2: Surrey Crescent to Garnet Road & Richmond Road
Route 3: Greenways Route
Route 4: Great North Road
Grey Lynn, Arch Hill, Westmere improvements
Route 4: Great North Road
[]
Great North Rd, Grosvenor St & Bond St intersection improvements
Register
Log in
Grey Lynn, Arch Hill, Westmere project updates
Register
Log in
Hurstmere Road streetscape upgrade
Wynyard Quarter
Projects & Roadworks
Wynyard Quarter
[]
Transport Management Association
Register
Log in
Wynyard Quarter bus routes
Quay Street seawall works
Botany Road intersection upgrades
Murphys Road upgrade
Projects & Roadworks
Murphys Road upgrade
[]
Murphys Road upgrade project updates
Register
Log in
Region-wide pedestrian crossing improvements 2018
Beach Road retaining wall rebuild, Castor Bay
Hingaia Road improvements
Trial for amber/red arrow lanterns for pedestrian crossing on slip lane
Henderson road safety improvements
Register
Log in
About us
Back
About us
About us
Contact us
About us
Contact us
[]
Feedback form
Report a problem
Customer service centres
Bus, train & ferry operator contact details
Official information LGOIMA
What we do with your feedback
Holidays Act payments for former employees
Register
Log in
News & events
About us
News & events
[]
Events causing delays
Eden Park event road closures
Sign up for updates
Register
Log in
Forms permits & applications
Have your say
About us
Have your say
[]
Central Auckland consultations
East Auckland consultations
North Auckland consultations
South Auckland consultations
West Auckland consultations
Register
Log in
Our role & organisation
About us
Our role & organisation
[]
Meetings & minutes
Our role & organisation
Meetings & minutes
[]
Board reports 2020
Board reports 2019
Board reports 2018
Board reports 2017
Board reports 2016
Board reports 2015
Board reports 2014
Board reports 2013
Board reports 2012
Board reports 2011
Board reports 2010
Register
Log in
Executive team
Board of directors
Corporate plans & strategies
Our role & organisation
Corporate plans & strategies
[]
Statement of Intent
Regional Fuel Tax
Technology strategy
Accessibility action plan
Diversity and inclusion strategy
Register
Log in
Our vision and mission
Working with others
Daily activities
Register
Log in
Sustainability
About us
Sustainability
[]
Upgrading our streetlights
Electric bus trial
Public EV chargers
Electrifying our corporate fleet
Auckland Transport carbon dioxide emissions targets
Register
Log in
Transport plans & strategies
About us
Transport plans & strategies
[]
Regional Land Transport Plan
Regional Public Transport Plan (RPTP)
Roads and Streets Framework
Parking strategy
Transport plans & strategies
Parking strategy
[]
Parking strategy policies
Register
Log in
Asset Management Plan
Auckland freight plan
Waiheke 10 Year Transport Plan
Vision Zero
Legacy strategies & plans
Register
Log in
Harbourmaster, boating & marine
Working on the road
About us
Working on the road
[]
Corridor Access Requests
Working on the road
Corridor Access Requests
[]
Apply for a CAR
Apply for a NECAR
Using a drone over the road corridor
CAR fees and charges
CAR application help
Register
Log in
Traffic management plans
Vehicle crossing application
Working on the road
Vehicle crossing application
[]
Vehicle crossing standards
Register
Log in
Road processes for property owners
Working on the road
Road processes for property owners
[]
Road encroachment licences or leases
Changing the legal status of a road
Removal of building line restrictions
Removal of limitations as to parcel
Unformed legal roads (paper roads)
Consent from AT as adjoining landowner or affected party
Consent for works in an AT Designation or Notice of Requirement
Register
Log in
Over-dimension & overweight permits
Livestock on the road
Coordinating work in the road
Working safely in the road
Register
Log in
Working with AT
About us
Working with AT
[]
How we are funded
Business & commercial
Working with AT
Business & commercial
[]
Commercial media
Commercial properties
Filming opportunities
Register
Log in
Unsolicited proposals
Health & safety
Working with AT
Health & safety
[]
Management policy statement
Register
Log in
Traffic and parking controls
Bike and e-scooter share services
Car share services
Register
Log in
Careers
Procurement
About us
Procurement
[]
Procurement strategy
Procurement
Procurement strategy
[]
Our category approach and delivery models
Our sourcing standards
Supplier management and performance
Procurement strategy
Supplier management and performance
[]
Supplier performance
Auckland public transport service contracts
Health and Safety requirements
Register
Log in
Register
Log in
Supplier Code of Conduct
Forward work plans - infrastructure
Procurement news
Tendering
Contracts awarded
Supplier panels
Unsolicited proposals
Auckland metro rail franchise opportunity
Probity
Register
Log in
Manuals & guidelines
About us
Manuals & guidelines
[]
Transport Design Manual
Engineering design standards
Transport Design Manual - Signage
Integrated Transport Assessment guidelines
Manuals & guidelines
Integrated Transport Assessment guidelines
[]
When to use these guidelines
Background information
Preparing an ITA
Standard ITA template
Register
Log in
Notice of requirement guide
Quality of service evaluation tool for cycle facilities
Register
Log in
Reports & publications
About us
Reports & publications
[]
Engineering design standards
Traffic counts
Board reports
Annual reports
AT Metro patronage report
Integrated Transport Assessment guidelines
Waitemata Harbour Crossing Study
ARTA reports
Local authority fuel tax
Register
Log in
Street maintenance
About us
Street maintenance
[]
How road works may impact you
Road & footpath maintenance
Berm maintenance
Road sign maintenance
Road sealing
Street maintenance
Road sealing
[]
Priority list of unsealed roads
Register
Log in
Weed spraying
Street maintenance
Weed spraying
[]
No spray register
Register
Log in
Traffic light maintenance
Street light maintenance
Bus stop & shelter maintenance
Ramp signals
Register
Log in
Bylaws
About us
Bylaws
[]
Traffic bylaw
Election signs bylaw
Speed limits bylaw
Livestock on roads bylaw
Public safety and nuisance bylaw
Trading and events in public places bylaw
Signage bylaw
Register
Log in
Policies
About us
Policies
[]
Transport funding agreements policy
Customer privacy policy
Copyright statement
Parking strategy policies
Health & safety policies
Car share policy
Advertising policy
Register
Log in
About this site
About us
About this site
[]
Customer Privacy Policy
About this site
Customer Privacy Policy
[]
Cookies
Register
Log in
Terms & conditions
About this site
Terms & conditions
[]
Website, Mobile App & Digital terms of use
Copyright Statement
AT HOP card terms of use
AT Park terms of use
AT Local terms of use
Register
Log in
Accessibility
Register
Log in
Campaigns
About us
Campaigns
[]
Auckland train art
Bus driver recruitment
Register
Log in
AT data sources
About us
AT data sources
[]
General Transit Feed Specification
Register
Log in
Register
Log in
MyAT
Back
MyAT
MyAT
Account Summary
My AT HOP cards
My AT Park account
AT HOP
AT Park
Parking permits
Update details for AT HOP
Apply for a concession
Register a card
Contact Us
Harbourmaster
Log out
Hop
Register
Log in
Register
Log in
Loading MyHop