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Parking rates

Monday to Friday
6am to 6pm

1 hour: $5.50
2 hours: $11
3 hours: $16.50
4 hours: $22
5 or more hours: $24.50

6pm until close

$12.50 flat fee applies.

Saturday and Sunday
6am until close

1 hour: $2.50
2 hours: $5
3 hours: $7.50
4 hours: $10
5 or more hours: $12.50

Public holidays
6am until close

1 hour: $2.50
2 hours: $5
3 hours: $7.50
4 hours: $10
5 or more hours: $12.50

Hourly rates are per hour or part hour. Rates are a guideline only and subject to change. Refer to the schedule of fees at the car park entry.

Hours and location

Operating hours
  • Monday, Tuesday, Wednesday and Thursday: 6am until 1am the next day
  • Friday and Saturday: 6am until 3am the next day
  • Sunday and public holidays: 6am to 11:30pm
  • Closed Christmas Day and Good Friday
Address
  • 299 Queen Street, under Aotea Square
  • Vehicle entry from Greys Avenue or Mayoral Drive

To access your car after hours contact Armourguard on 0800 900 015. You will need to pay a release fee additional to your parking fee.

Paying for parking

You can pay using the payment machines in the car park or the AT Park app.

Payment machines

The payment machines accept EFTPOS, credit and debit cards, including payWave and PayPass. You'll need to enter your number plate details to pay.

AT Park app

If using the AT Park app you don't need to do anything when you enter the car park. When you’re ready to leave, enter the area ID and confirm payment.

  • AT Park Area ID 100416

Civic car park is ticketless, so you do not use a paper ticket. License plate recognition records when you enter the car park. It also helps calculate the correct amount to pay when you are ready to leave.

Once payment is successful you have 15 minutes to drive out the exit—the gate will open for you.

More parking options

There are 20 dedicated mobility parking spaces. These are for vehicles displaying a mobility parking permit. To use these spaces:

  • between 6am and 6pm your first 2 hours are free, then usual rates apply
  • after 6pm and on weekends there is no charge.

For the concession, take your mobility card to a pay machine, press the help button and talk to our team before driving to the exit.

Civic car park has 90 spaces for motorcycles and scooters across levels 1, 2 and 3:

  • Level 1 - 28 spaces
  • Level 2 - 44 spaces
  • Level 3 - 18 spaces

The spaces are well signposted. Only one motorcycle or scooter should park in each space.

If you are planning to park for longer than 12 hours, please use the spaces on level 3, leaving the upper floors for daily commuters.

There is currently no charge for motorcycle or scooter parking in AT car park buildings.

Car parks can be leased on a monthly basis at Civic car park—subject to availability.

See more details, check availability and book monthly lease parking.

Pick-up and drop-off zone

There are pick-up and drop-off areas in Civic car park. You can use these if you're taking passengers to the Civic Theatre, Aotea Centre, Aotea Square or Auckland Town Hall.

Enter from Greys Avenue or Mayoral Drive. You will find 2 pick-up and drop-off areas on level 1. Look for the yellow marked spaces numbered:

  • 1004 to 1008
  • 1227 to 1239.

These spaces are for immediate pick up and drop-off only and the driver must always stay in the vehicle. If you need to park for longer, use the regular parking spaces and pay for your parking.

Car park features
  • Multi-storey parking facility under Aotea Square
  • 928 parking spaces over 3 levels
  • Vehicle height clearance: 2.08m

Civic car park is located near Civic Theatre, Auckland Town Hall, Aotea Centre, iMAX, Q Theatre and Queen Street shopping.

Pedestrian access

Lift access is available from Aotea Square to all car park floors. Lifts are located close to the Town Hall and are open 9am to 11pm daily.

  • At other times, please use the stairs or Sky Metro lifts

Terms and conditions

In its car parks, AT does not allow:

  • any advertising without prior authorisation
  • the distribution of advertising material
  • the sale or distribution of goods, unless it is during the hours of a licensed market
  • the storage of goods.

See full car park terms and conditions.


Live parking availability

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During peak times availability can change rapidly.

Civic car park
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