How the mobility e-permit works
Mobility e-permits will be available from Monday 10 August 2026.
You can park with confidence when you're entitled to extra time. Your vehicle is recognised automatically.
When you apply for a mobility e-permit, your mobility parking permit is securely linked to your vehicle’s number plate.
This helps our parking systems, including camera cars, know when a vehicle should get mobility parking concessions. Since the system has the right information upfront, it lowers the likelihood of misunderstandings or incorrect fines.
You must still display your physical mobility parking permit whenever you park.
You can also swap your vehicle number in the app.
Cost and eligibility
A mobility e-permit is free and optional. If you use extra on-street parking time, it helps make sure your vehicle is recognised.
You must already have a valid physical mobility parking permit to apply for an e-permit.
Benefits of a mobility e-permit
Drivers with registered mobility e-permits get the same benefits that they have with a mobility permit without getting an incorrect fine. You can:
- park for up to double the time shown on parking signs in eligible on street spaces
- get an extra hour of free parking on top of the paid time in some places.
These benefits apply to:
- on-street timed parking areas
- on street paid parking areas
- locations where payment is made via pay by plate machines or AT Park.
About camera cars
Camera cars help us monitor on street parking efficiently across Auckland.
Mobility e-permit help these systems know when your vehicle should get mobility parking concessions. While the e-permit greatly lowers the chance of an incorrect fine, it’s important to always:
- display your mobility parking permit
- park in the right spaces and follow signage.
If a fine is wrongly issued, you can dispute the infringement.
How to apply (2 steps)
You’ll need:
- a MyAT account
- an AT Park account
- a current mobility parking permit
- a credit or debit card (used if you pay for parking via AT Park).
You’ll also need a photo of your mobility permit that is:
- JPG, PDF or Word format
- under 2MB
- saved on the device you’re using to apply.
Clear, readable permit photos help avoid delays.
- Log in to MyAT, or make an account if you don't have one already.
- Once logged in, select ‘Parking’ on the left-hand side of the screen.
- Select ‘Parking permits’.
- Find permit types on the left hand side of the screen and select ‘Mobility e-permit’.
- Complete the application by choosing the expiry date for your mobility parking permit.
- Enter your vehicle’s number plate, if you don’t know it yet, enter ‘TEST’.
- Upload a photo of your permit.
After you submit your application
We process most applications within 5 working days. Once we process it, we’ll email you with the outcome of your application.
Once approved, you can update the vehicle registered to your e-permit at any time through AT Park.
When you can start using your permit
You can use your mobility e-permit as soon as you get an email confirming we’ve approved it.
Always display your physical mobility parking permit when parked.
How to manage registration numbers in your e-permit
You can update your vehicle at any time in AT Park or the portal.
From the ‘Permits’ section:
- select the permit you want to update
- choose ‘Edit vehicle option’.
Download the AT Park app on your phone for ease of use.
To find out how to manage your e-permit, watch our how-to videos.
For more information on AT Park, go to AT Park.
For help with AT Park, go to AT Park help.
Get help
If it is hard for you to use online services, contact us and we’ll help guide you through the process.
To contact us, you can:
- phone 09 355 3553
- email parkingpermits@at.govt.nz.
You can also visit your nearest library to get support with the application process.