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Auckland Transport

How to use resident parking coupons How to use resident parking coupons

Learn how to activate and cancel your 1 day resident parking coupons.


1 day resident parking coupons


1 day resident parking coupons are available to eligible residents and businesses who live or operate within a residential parking zone.

Coupon allocation and cost

  • To be able to use coupons, you will need to first apply for your annual allocation of coupons.
  • When the allocation of coupons are granted, you then need to activate each coupon for the day with the relevant vehicle license plate number.
  • Eligible residential properties can apply to receive an annual allocation of 50 free coupons, and then can purchase additional coupons for $5 each.
  • Eligible businesses can apply for an annual allocation of coupons, which cost $5 each when activated.

Using coupons

  • Coupons are digital.
  • Coupons are for 1 day, and are valid for one calendar day when activated.
  • Coupons can be used for your vehicle and visitor vehicles.
  • You will need to know the vehicle licence plate number to use coupons.

AT Park app

  • Coupons can be activated and cancelled via your MyAT account or the AT Park app.
  • The AT Park app is a convenient way to activate and cancel coupons.
  • Download the AT Park app - iOS App Store or Android Google Play Store.
  • If you cannot see the permits options in the AT Park app, you may need to update your version of the AT Park app.
  • The AT Park app cannot be used to apply for coupons.
  • For more information about using AT Park and the app, see AT Park user help.

Activate use of a coupon

When your allocation of coupons has been granted, you can activate them to use for your vehicle or visitors.

Activate coupons with AT Park app

  1. In the AT Park app, click ‘Permits’ tab
  2. Click the plus symbol
  3. Select or enter vehicle licence plate number
  4. Select type of coupon, free or paid
  5. Select date to use coupon
  6. Click ‘Done’
  7. Click ‘Activate’
  8. Click ‘Confirm’

Activate coupons by logging in to your MyAT account

  1. Log in to your MyAT account
  2. On the MyAT page, click 'AT Park'
  3. Then click 'Parking permits'
  4. Click button 'Apply for and manage parking permits'
  5. In permits portal - Select from left-hand menu, residential or business option
  6. From dropdown menu, select coupons option
  7. Enter vehicle licence plate number
  8. In the calendar, click on the day or days that you want to use a coupon for this vehicle
  9. The amount to pay will display in the ‘Total fee’ field
  10. Click Submit
  11. Click OK in the confirmation window (check number of coupons purchased and amount to pay are correct)

Cancel use of a coupon

If you confirm the use of a coupon today it cannot be changed or cancelled, and the used coupon cannot be returned or refunded for use later.

If you confirm the use of a coupon for tomorrow or in the future, the coupon details can be changed and cancelled before the day of use.

Cancel coupon with AT Park app

  1. In the AT Park app, click ‘Permit’ tab
  2. Active coupons will be listed
  3. Click the rubbish bin icon next to the coupon you want to cancel
  4. Click ‘Yes’ to cancel

Cancel coupon by logging in to your MyAT account

  1. Log in to your MyAT account
  2. On the MyAT page, click 'AT Park'
  3. Click 'Parking permits' button
  4. Click 'Apply for and manage parking permits' button
  5. Select the coupon you would like to revoke and double click on the permit number
  6. Once the coupon has opened, deselect the date that you had activated it for
  7. Click submit at the bottom of the page