AT Digital Assistant terms of use

Introduction

Welcome to the AT Digital Assistant. By accessing and using this assistant, you agree to be bound by these terms of use. Please read them carefully.

Definitions

"AT Digital Assistant" refers to the artificial intelligence-driven assistant accessible through the Auckland Transport website (at.govt.nz).

"You" refers to any individual or entity that interacts with the AT Digital Assistant.

"Content" includes all responses generated by the AT Digital Assistant. These responses are based on the information available on specified Auckland Transport webpages.

Use of the AT Digital Assistant

The AT Digital Assistant is a pilot and is designed to provide information related to Auckland Transport services, such as timetables, fare information and updates on service changes.

You should provide clear and concise queries to receive the most accurate responses.

The AT Digital Assistant is intended for informational purposes only. Relying on the AT Digital Assistant for critical decisions is at your own risk.

Intellectual property

All content provided by the AT Digital Assistant is owned by or licensed to Auckland Transport. This content includes, but is not limited to, text, graphics and underlying source code.

You may not reproduce, distribute, modify or create derivative works from the content delivered by the AT Digital Assistant without prior written consent from Auckland Transport.

Customer Privacy Policy

The AT Digital Assistant will not use the information you provide inappropriately or ask for private information. It is important that you do not include sensitive information in your query.

By using the AT Digital Assistant, you agree to Auckland Transport's Customer Privacy Policy. This outlines the collection, use and protection of personal data. Please refer to the Customer Privacy Policy for further information.

Disclaimers

The AT Digital Assistant is provided "as is" and "as available", without any warranties of any kind. While Auckland Transport aims to provide accurate and up-to-date information, Auckland Transport does not guarantee the reliability or accuracy of information provided by the AT Digital Assistant.

The AT Digital Assistant will present relevant information based on the data that is currently available on the AT website. There is some historic data content within the AT website. It is possible for customers to find this information. The AT Digital Assistant may make it easier to find.

Auckland Transport disclaims all liability for any errors or omissions in the information provided by the AT Digital Assistant or any losses or damages arising from its use.

Modifications to terms

Auckland Transport reserves the right to modify these terms of use at any time. You are encouraged to review the terms regularly to ensure compliance.

Governing law

These terms of use shall be governed by and interpreted in accordance with New Zealand law.

Contact information

For any queries about the AT Digital Assistant pilot, please contact us. We would be grateful for your feedback on this pilot, so that we may improve the services that we offer.

Acceptance of terms

By using the AT Digital Assistant, you are accepting these terms of use. If you do not agree to these terms, do not use the AT Digital Assistant.