|Monday to Friday 6am - 6pm|
|8+ hours maximum fee||$40|
|Evenings weekdays from 6pm to 5:30am||$2 per hour to a maximum of $10|
|Weekend and public holidays||$2 per hour to a maximum of $10|
|Mobility parking||First 2 hours free then usual rates; free after 6pm and on weekends|
|Lost ticket fee||$72|
Help with working out parking costs
For assistance when in the car park, press the Call button on a payment machine.
Live parking availability
Updated just now.
Refreshes every 60 seconds.
During peak times availability can change rapidly.
From Monday 15 June, you can use the AT Park app to pay in Downtown car park.
AT Park Area ID 100315
Pay with the AT Park app and avoid the payment machine queues.
31 Customs Street West.
Entry at 31 Customs Street West, corner of Lower Hobson Street and Customs Street West.
Parking convenient to Downtown, Viaduct, Ferry terminals, Britomart.
Monday to Thursday 6am - 1am.
Friday 6am - Sunday midnight (12am).
Public holidays 6am - 12am (midnight).
No charge on Christmas Day and Good Friday.
Ticket-less parking coming to Downtown
From Monday 15 June 2020, the entry, exit and payment system will use your vehicle licence plate number, rather than a paper ticket.
You will be able to avoid queues at the payment machines by using the AT Park app to pay.
If you use the payment machines, you will need to know your licence plate number. Tip: Take a photo of your licence plate number so you have it with you when it’s time to pay.
Learn more about using the ticket-less licence plate recognition system.
$2 per hour to a maximum of $10 per day.
Evening rates apply weekdays from 6pm until 5:30am the following morning.
Pay machines can be found on the Ground Level, Level 1B and Level 3.
Downtown car park does not have early-bird parking.
From Monday 15 June you can pay with the AT Park app.
Or, pay at payment machines.
Waiheke special: $22.
Park on Friday between 3.30pm and midnight and leave after 8.30am on Sunday, but before 8.30am on Monday.
No exceptions. Entry and exit outside these times may result in additional charges.
First 2 hours free then usual rates apply. Free after 6pm and on weekends.
One entry and exit per period.
Take your mobility card and entry ticket to a pay machine and press the help button for instructions.
Downtown car park building has 19 mobility parking spaces in total. Level 1- 1 space; Level 1A - 1 space; Level 1B - 6 spaces; Level 1B - 7 spaces; Level 2 - 1 space; Level 3 - 1 space; Level 4 - 1 space; Level 5 - 1 space.
There are time restrictions on mobility parking spaces for level 1A and 1B.
Please note: When the entrance way via PWC building is closed after hours, the only mobility access is via the main entrance on Custom street West through to the lifts by the Payment machines.
Time-restricted parking has been introduced on levels 1, 1A and 1B of the car park. These spaces are located in areas that are in high demand to increase availability for short-stay parking.
Level 1: 6 x P180 casual spaces.
Level 1 A: 1 x P180 mobility space.
Level 1 B: 2 x P15 loading zones.
Level 1 B: 2 x P2 pay machine parking.
Level 1 B: 6 x P180 mobility spaces.
Level 1 B: 4 x P180 parents with prams spaces.
Reserved allocated: $510
Reserved unallocated: $373
Micro bays: $264
Learn more about carpool leases and submit expression of interest for carpool car park lease.
Car park features
Multi-storey car park building.
Vehicle height clearance 1.9m.
Dedicated motorcycle / scooter entry lane.
Clean and tidy.
Electric vehicles charge points: six on level 1, and two on the ground level. For help and support visit ChargeNet.co.nz.
Motorcycle and scooter parking
Motorcycle and scooter parking is free in dedicated areas.
Parking spaces are clearly marked out and only one motorcycle or scooter is allowed per space.
If you are parking for longer than 12 hours, we encourage you to use floors 5 to 7, leaving space on the lower floors for daily commuters.
Bike racks are situated on the ground floor between the entry and exit. Bicycle parking is free.
Hybrid and small vehicles
Parking for Hybrid vehicles is available on Level 1.
Narrow spaces in Downtown car park have been marked for small cars only.
Sensors record, at any point in time, what spaces are available in the car park. There are 4 coloured light signals at Downtown car park:
- Green light: Space available.
- Blue light: Mobility parking space available.
- Red light: Space occupied or reserved.
- Purple light: The parking time has been exceeded. When a space has been occupied for longer than the indicated time restriction, the light will change from red to purple.
Scenario 1: Park on Friday after 5pm and leave the car there until 8.30am Monday. Total cost: $10 x 3 (Friday, Saturday, Sunday) + $13.50 = $43.50.
Scenario 2 (Waiheke special): Park on Friday between 3.30pm and midnight and leave after 8.30am on Sunday but before 8.30am on Monday. Total cost: $22. (No exceptions. Entry and exit outside these times may result in additional charges.)
Scenario 3: Park on Friday at 7am and leave at 10pm. Total cost = $40 - the maximum daily rate during the week.
Scenario 4: Park on Friday at 8pm and return later than you planned. Will you be able to get your car out?
Downtown car park is open from 6am Friday until 12am Monday so you will be able to remove your car at any time before midnight on Sunday. If you want to remove your car when the car park is closed (i.e. between 12am and 6am Monday), you will need to contact Armourguard on 080 0900 015 for assistance and pay a release fee additional to your parking fee.
Terms and conditions
AT does not allow any advertising without prior authorisation or the sale or distribution of any goods in our car parks, unless it is part of a licensed market activity during the market's operating hours.
We do not allow the distribution of advertising material or storage of goods in our car parks.