Contacting the Harbourmaster's office
Email the Harbourmaster's office or call if urgent 09 362 0397 to speak to a duty officer available 24 hours.
The Harbourmaster's office can be contacted for assistance or information about:
- harbour emergencies including accidents and incidents
- enforcement of the Navigation Bylaw
- marine oil spills
- marine safety issues including dangerous boating
- reports of illegal anchoring
- reserved areas
- damage to buoys and beacons
- navigation hazards of large items of litter or debris floating in the water, within the 12 nautical mile limit.
Harbourmaster team responsibilities
The Harbourmaster team is responsible for:
- carrying out regular patrols to ensure harbour users know the rules and follow the Navigation Bylaw
- maintaining navigation aids, lights and beacons around the region
- maintaining safe boating signage at local boat ramps
- removing hazards, such as large logs and fallen trees from local waterways, when appropriate
- responding to marine oil spill events
- manage swing and pile moorings
- ensuring aquatic events do not clash or pose undue navigation or safety risks to other users
- disposing of abandoned vessels.
Who to contact for other issues
Lost or stolen property
Lost or found dinghies or kayaks — call Police Maritime Unit on 0800 10 28 35.
Theft from vessels — call New Zealand Police on 105.
Structures and facilities
Wharves and jetties — contact Auckland Transport for ferry wharves or Auckland Council for public wharves.
Dinghy lockers — email lockers@aucklandcouncil.govt.nz.
Swim pontoons — call Auckland Council Community Facilities on 09 301 0101.
Environmental issues
Biosecurity rules related to hull inspections — email cleanhull@aucklandcouncil.govt.nz.
Small floating debris — email network@seacleaners.com.
Vessel emissions or stormwater overflow — report pollution to Auckland Council.
Rāhui information — email rahui@aucklandcouncil.govt.nz.
Noise and wildlife
Noise from vessels — contact Auckland Council Noise Control.
Cruise ship noise — contact Port of Auckland.
Illegal fishing, such as set nets — report to Ministry for Primary Industries (MPI).
Marine mammals — report sightings to Department of Conservation (DOC).
Pest-free warrant
Harbourmaster’s Office holds a Pest-free Warrant. We meet Department of Conservation (DOC) and Auckland Council’s biosecurity standards for visiting islands in the Hauraki Gulf Marine Park. Learn more about visiting the Hauraki Gulf islands.