Our purpose and values
Find out more about AT's purpose, principles, values and ambitions.
On this page
Our purpose
Ka tiaki mātou i te hunga katoa ka eke waka i Tāmaki Makaurau.
We tiaki all who use transport in Tāmaki Makaurau.
Transport has the potential to shape our city for the better - from the streets we live, work and spend time on, to the trains, bus services, cycle and walkways we use everyday.
For us, to tiaki well is to care for, enable and deliver a transport system that contributes to a more thriving and sustainable Tāmaki Makaurau and unlocks our potential as a city.
Our principles
- Listening and responding to needs of our customers and communities.
- Partnering with Māori to deliver a transport system that improves outcomes for all.
- Leading and partnering - bringing all players together to take a whole of system view.
- Putting people and places at the heart of how we design and deliver our transport system.
Our values
We dream big and have a sense of pride in all that we do, including everyone on our journey.
We continuously strive for excellence to make a positive difference to the communities we serve.
We trust our people, back each other, celebrate successes and learn from our experiences.
We take personal responsibility for everything we do, challenge the norm and encourage creativity to be better.
We genuinely listen and engage with our communities, partners and each other.
We invite open conversation and feedback seeking understanding to move forward together.
We collaborate and freely share our knowledge to help others learn and grow.
We are one team regardless of what we do or where we sit.
We are free to be who we are, and diversity is our strength.
We ensure people’s safety when they use our network and services.
We strive to protect people from harm and create a thriving and safe workplace.
We create a healthy and sustainable environment for people to enjoy.
We care for each other, our communities and partners.
We do what we say we will do and we always have good intent.
We build reciprocal relationships through shared experiences and belonging to a wider community.
We stand up to be counted while respecting other’s views.
Our ambitions
1. Great public transport
We are working to increase public transport use to:
- reduce congestion
- improve access for Aucklanders
- support the economy
- enhance the environment.
2. Efficient and resilient transport network
People and goods can move more efficiently and sustainably through better use of our roads, footpaths and cycleways.
3. Safe and seamless journeys for everyone
A better experience across all travel options with no transport deaths and serious injuries in Tāmaki Makaurau, Auckland.