Train updates service Train updates service
With the AT Mobile App, you can register to receive notifications if your train is disrupted, cancelled or delayed by more than 10 minutes.
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Register for train service updates
You can receive personalised updates about service disruptions via the AT Mobile app. By setting your preferences, you'll hear only about train services relevant to you.
Simply register then select the line(s) you travel on and the timeframe(s) you'd like to receive that information. Your service updates will be sent 30 minutes before and 30 minutes after the timeframe(s) you've selected.
Train updates are provided free of charge. You can change your preferences at any time.
Network-wide messages
Please note that network-wide messages will be sent to all users to inform you of:
- network-wide issues
- reminders regarding planned line closures
- lift outages
- special events.
Log in or register
Download the AT Mobile app for train updates.
How to stay updated when there’s a train delay
If you’re in the station:
- check for any messages on the real time information boards
- listen for any station/platform announcements
- if you are directed to use alternative transport, check information displays for maps which show bus stops for scheduled bus services.
If you’re on a train impacted by delays:
- listen for on board announcements
- check with staff on board.
Trains can be delayed for a variety of reasons such as infrastructure problems, people or objects on the tracks, medical incidents and occasionally the weather. When a train is delayed, we come up with a plan to manage it and minimise flow-on effects to later services.
Reasons why trains may be delayed
Trains can be delayed for a variety of reasons such as infrastructure problems, people or objects on the tracks, medical incidents and occasionally the weather. When a train is delayed, we'll come up with a plan to manage it and minimise flow-on effects to later services.
We understand it can be frustrating when a train is running late or service is cancelled. We’ll do our best to keep you updated by sending out service updates, notifications and updating the website.
Visit Train Lines Running Today to find out about Auckland train services in real time.