Safety Health and Wellbeing Strategy Safety Health and Wellbeing Strategy

Our Safety, Health, and Wellbeing Strategy is about embedding safety into our culture and authentically bringing our value of Tiakitanga to life.

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About the Safety, Health, and Wellbeing Strategy

Safety is the heart of everything we do.

An image showing portraits of different AT staff members. Some of them are wearing office attire, others are wearing high-vis vests, and some are wearing transport officer uniforms. They are shown in a range of outdoor and indoor settings. Among these portraits are two tiles with green backgrounds and white hearts. On the hearts are written "Safety always" in green writing, and the AT logo is seen in the top right.

Our Safety, Health, and Wellbeing Strategy addresses:

  • workplace health and safety
  • transport safety
  • wellbeing.

It sets out our belief, intentions, and approaches to creating a safer transport network and workplace.


Download our Safety, Health, and Wellbeing Strategy. (PDF 4.8MB, 17 pages)

Our approach

We will achieve this by:

  • significantly shifting AT's culture, mindsets, and behaviour to support our safety priorities and plan
  • connecting hearts and minds - so that our people take ownership in helping people get home safely every day
  • creating belief at all levels that deaths and serious injuries are preventable
  • working together and learning - moving away from blaming
  • weaving safety throughout our people experience touch points and embedding safety into our organisational culture
  • having trusted safety advisers and together advocating across all aspects of safety.

Strategic pillars and objectives


  • We believe that safety on our network and at work, including health and wellbeing, is everyone's responsibility - and we take that responsibility seriously.
  • Everyone has a clear role, responsibility, and accountability for Safety, Health, and Wellbeing (SHW) at AT, and across our partners.
  • We build SHW capability and keep each other accountable.
  • We set the mark high on strong SHW performance targets and metrics. We help each other to achieve them.
  • We keep our focus on prevention and learning, not blaming.
  • We recognise and advocate for the SHW needs of Treaty partners and communities.


  • Tiakitanga and Manaakitanga underpin everything we do. People feel supported and included in conversations about SHW on our transport networks and while at work.
  • We know our personal responsibility to ourselves and to others in ensuring mental and physical SHW. We show this in our everyday actions.
  • We consult, cooperate, and coordinate with each other and our partners to bring real-world SHW solutions.
  • We keep SHW simple, equitable, tangible, and specific to people's reality.
  • We look to our Safety team as trusted advisors.

Safe systems

  • Our SHW systems, tools, policies, and processes are aligned, fit-for-purpose, and easy to use. We consider the human factor and where work is done.
  • We apply safe system thinking into how we design, build, operate, and maintain a safe transport network.
  • We know our critical risks and we focus on gaining assurance over our critical controls.
  • We benchmark against what good looks like - performance, assurance, and practices in order to lift the bar.
  • We use data and insights to continuously learn and improve.


  • We influence and action for safety, health, and wellbeing impacts on our transport networks and in workplaces across our broad ecosystem, locally and nationally, which may impact regulatory and policy settings.
  • We show our commitment in our proactivity and our high expectations of others.
  • We promote the good work AT is doing and seek to learn from others, so together we get better at keeping each other safe.
  • We take a lead on the challenging conversations needed to realise a safer region.

Learn more

To find out more about our Safety, Health, and Wellbeing Strategy, you can contact our Safety team at