Fareshare subsidy
Find out more about the Fareshare subsidy and how it works.
If your employer is enrolled in Fareshare, you can get discounted travel when using your registered AT HOP card.
Fareshare is only available with a HOP card. With contactless or cash payments you will pay the full adult rate.
What is Fareshare
Fareshare offers businesses a way to subsidise their employees’ public transport costs.
If you work for an organisation enrolled in Fareshare, you can pay a reduced fare on most Auckland Transport buses, trains and ferries. Your employer pays the difference.
Your employer can choose to subsidise 25%, 50% or 75% of trips, either Monday to Friday or 7 days a week.
You are eligible to apply for Fareshare if:
- your employer is enrolled in AT’s Fareshare scheme
- you have a valid work email address
- you have a HOP card registered to your MyAT account.
How to apply the discount to your card (5 steps)
Before you start
You’ll need:
- a MyAT account
- a registered AT HOP card
- the latest version of the Microsoft Authenticator app on your phone
- access to your work email inbox
- the following links from your employer:
- verify your employment status with Credibil
- apply for Fareshare through MyAT.
Tip: the application process is easier if you use both your desktop computer and your phone.
Don’t have an AT HOP card yet? Find out where to buy one, and how to register it.
Verify yourself on Credibil
Use your work email address and the verification link provided by your employer to verify your identity on Credibil.
Follow the prompts all the way through.
Set up Fareshare on MyAT
Use the link provided by your employer to apply for Fareshare through MyAT. You can’t apply without this link from your employer.
Follow the prompts all the way through. You will get an email to confirm that your application has been submitted.
Wait for confirmation
Your discount will take up to 5 days to activate.
You’ll receive an email to confirm when Fareshare is active and ready to use on your HOP card. In the meantime, you’ll be charged full adult fares.
Tag on to activate
To activate Fareshare, tag on to the HOP reader or electronic gate on any bus, train or ferry.
If you do not tag on within 60 days, the subsidy will expire and your card will revert to adult fares. If this happens, contact us and we can reactivate it for you.
For more information, please contact your employer or AT.
Important things to know
Find out your Fareshare discount
You can view your Fareshare discount rate in MyAT under ‘Products’ or contact your employer.
When your discount applies
Your Fareshare subsidy will be valid on the days chosen by your employer – either Monday to Friday or 7 days a week.
You can use your Fareshare subsidy on all Auckland Transport bus, train and ferry services, excluding Waiheke Island and Rakino Island ferry services.
Expiry
You can enjoy your Fareshare subsidy as long as:
you continue working for your Fareshare-enrolled employer
they continue to offer this benefit.
If you leave the organisation, your employer will let AT know. Fareshare will be removed from your HOP card. If you no longer want Fareshare on your HOP card, you can ask your employer to remove it.
If your card is lost, stolen, or damaged
Your concession is attached to your AT HOP card, not your account. This means if you lose your card and need a replacement, you must contact us to cancel your old card and transfer your concession to a new card.
You can also transfer any remaining balance from the old card onto the new.
Find out how to cancel a card and transfer the balance.
If you’re eligible for multiple concessions
Fareshare cannot be used in conjunction with any other AT concession or discounted fare.
You can only hold one concession per card. Enrolling in Fareshare will override any existing concession on your card.
If you’re eligible for multiple concessions, like Community Connect, we recommend having a separate HOP card for each to use at different times.
Fareshare concessions do not apply to monthly passes or fare caps.