Fareshare subsidy

If your employer has invited you to join their Fareshare subsidy programme, you’ll get an email with instructions to sign up.

We hope this discount makes it easier for you to choose public transport whenever you can.

What is Fareshare

Fareshare lets employers subsidise bus, train and ferry travel for their employees.

If your employer is enrolled in Fareshare, you can pay a reduced fare on most Auckland Transport services. Your employer pays the difference.

Employers can choose to subsidise 25%, 50% or 75% of trips, either Monday to Friday or 7 days a week.  

You can apply for Fareshare if:

• your employer is enrolled in AT’s Fareshare programme
• you have a valid work email address
• you have a HOP card registered to your MyAT profile.

Fareshare is only available with a HOP card. If you pay by contactless or cash, you'll pay the full adult fare.

Champion Fareshare at your workplace

Talk to your leadership team about getting Fareshare at your workplace.

Fareshare supports business and sustainability goals. It's a valuable employee benefit that is not subject to fringe benefit tax (FBT).

Learn more about the benefits of Fareshare or email fareshare@at.govt.nz for more information.

Important things to know

Find out your Fareshare discount 

You can find your Fareshare discount rate in the sign-up instructions from your employer, and in MyAT under ‘Products’.

When your discount applies 

Your Fareshare subsidy will be valid on the days chosen by your employer – either Monday to Friday or 7 days a week.  

You can use Fareshare on all Auckland Transport buses, trains and ferries, except Waiheke Island and Rakino Island ferry services.

Fareshare does not apply to monthly passes. 

If you forget to tag off, your Fareshare discount will not apply for that trip.

Expiry 

You can enjoy your Fareshare subsidy as long as: 

• you continue working for your Fareshare-enrolled employer 
• they continue to offer this benefit. 

If you leave the organisation, your employer will let AT know. Fareshare will be removed from your HOP card. If you no longer want Fareshare on your HOP card, you can ask your employer to remove it. 

If your card is lost, stolen, or damaged 

You can cancel the card then transfer its balance to another card in the same AT HOP profile. Balance transfers include concessions and monthly ferry passes.

You can only transfer to another card in the same profile. This means if you get a new card, you must register it to the same profile as the old card.

Find out how to cancel a card and transfer the balance.

If you’re eligible for multiple concessions 

Fareshare cannot be used at the same time as any other AT concession or discounted fare.

You can only have one concession per card. Fareshare will override any existing concession on your card. 

If you’re eligible for other concessions, like Community Connect, we recommend having a separate HOP card for each.

Fareshare does not apply to monthly passes.

Get help

For Fareshare technical support, email faresharesupport@at.govt.nz with:

• details of the issue, including any relevant screenshots 
• the email address your MyAT account is linked to 
• your HOP card number.

We will look into your issue and reply as soon as we can.

How to sign up

To sign up for the Fareshare subsidy follow the sign-up instructions from your employer alongside our online sign-up guide.