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Henderson Station lift replacement Henderson Station lift replacement

Ahea? When? From November 2024 to July 2025 lift and escalator replacement works will happen at Henderson Station. Step free access is limited at this time.

The escalators and lifts at Henderson Station need upgrading and Auckland Transport (AT) will be replacing them one at a time, to ensure the station can remain open.
 

  • The escalators are closed until April.
    Please use stairs if possible. Customers with accessibility needs or pushchairs can call the AT Contact Centre on 09 366 6400 to arrange alternative transport if required.
  • The lift on Railside Ave is open.
  • From 27 February 2025 the Council Chambers lift (Te Ara Puheke Rd) will be closed.
    The lift on the platform and Railside Avenue side of the station will continue to operate. Customers with accessibility needs or pushchairs who need to get from one side of the station to the other, can call the AT Contact Centre on 09 366 6400 to arrange alternative transport.
  • From late March 2025 the platform lift will be closed.
    Stairs will remain open but there will be no mobility access to the platform at this time. Customers with accessibility needs or pushchairs can call the AT Contact Centre on 09 366 6400 to arrange alternative transport to/from Sturges Road Station or Sunnyvale.

We understand that the lifts are critical for customers with accessibility needs or pushchairs, and this work will ensure more reliability once the lifts and escalators are renewed.

Customers with mobility requirements, please call the AT Contact Centre on 09 366 6400 to arrange alternative transport. We advise customers to book in advance of traveling to avoid long wait times.

Alternatively, customers can use Sturges Road Station as an alternative during this time.

Thank you for your patience.