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Media releases

Showing 181 to 190 of 283 media results

AT website issues due to ransomware incident

Auckland Transport is currently experiencing a suspected distributed denial-of-service attack which is impacting its website and some other systems. Date: 29 September 2023

Approval of next phase of Eastern Busway project

Auckland Transport (AT) has announced its approval of the next phase of the Eastern Busway project - known as Stages 3c and 4i. Date: 28 September 2023

Customers asked to reset AT HOP auto top-ups

AT HOP customers who use auto top-ups are asked to reset their auto-top ups if they are receiving an ‘insufficient funds’ notification when they tag-on. Date: 26 September 2023

AT ends challenging financial year in a solid financial position while making progress addressing public transport reliability issues

Auckland Transport (AT) ended the 2022/23 financial year in a strong financial position and delivered its capital programme, while managing Auckland’s transport network through unprecedented adverse weather, skills shortages and disruptive but necessary rail infrastructure upgrades. Date: 20 September 2023

AT HOP system restoration update

Customers are able to top-up their AT HOP cards at customer service centres, including at Waitematā (Britomart) and Downtown. Date: 20 September 2023

AT HOP systems back online throughout today

Customers will be able to top-up their AT HOP cards from today, Tuesday 19 September as the system impacted by last week’s cyber incident comes back online. Date: 19 September 2023

AT assisting Police following attack at Albany Bus Station

Auckland Transport is assisting Police with its inquiry following a serious attack at Albany Bus Station earlier this afternoon, with the station now closed for a scene investigation. Date: 18 September 2023

Keep tagging on – AT HOP system to be restored by Tuesday

AT expects its AT HOP system to be restored for customers to use from Tuesday morning. Date: 17 September 2023

Ferry good news: Auckland Transport announces Explore Group will operate Bayswater, and Birkenhead / Te Onewa Northcote Point ferry routes

In ferry good news, Auckland Transport (AT) is happy to announce it has contracted Explore Group to continue the operation of some recently cancelled Auckland commuter ferry services. Date: 15 September 2023

Customers can still travel during AT HOP disruption

Auckland Transport is currently experiencing issues with its AT HOP services and wants to reassure customers they can still catch buses, trains and ferries while the issue is being resolved. Date: 14 September 2023

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