Due to scheduled maintenance tonight Monday 31 August from midnight to 6am, these online services will be unavailable: 

  • Topping up your AT HOP card  
  • Pay/Query a fine
  • Pay for a parking permit

Please try again after 6am Tuesday (NZST), thanks. 

If you need urgent assistance, please call (09) 355 3553.

 

 

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Auckland Transport

AT HOP card

Log in to your AT HOP account, create account to buy or register an AT HOP card online, or find an AT HOP retailer.

What is the AT HOP card

  • A reusable prepay smart card for travel on trains, ferries and buses around Auckland.
  • Save money on fares - at least 20% discount off single trip cash fares (excludes NiteRider and Airbus Express bus services and Waiheke ferry services). Check out AT HOP fares.
  • Load a concession for discounted fares.

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Learn about the AT HOP card

Athopaccount

My AT HOP account

Manage your My AT HOP account online, register your card, check balance, view transactions and top-up.

Buycard

Buy AT HOP card

Buy an AT HOP card online or find your nearest retailer.

Registercard

Register AT HOP card

Register your AT HOP card to help protect your card from unauthorised use should it be lost or stolen.

Topupathopcard

Top up AT HOP card

Top up your AT HOP card with HOP money or load a monthly pass before using your AT HOP card for travel.

Information Kiosk 294

AT HOP retailers

Find an AT HOP retailer to buy or top up your AT HOP card. List of AT HOP retailers by Auckland region or find on the map.

Usingathop

Using your AT HOP card

Use your AT HOP card to tag on before you board your train, ferry or bus, then tag off when you finish your journey.

At Hop Concession Student

AT HOP card concessions

Find out if you could receive discounted travel on public transport and how to apply for a concession on your AT HOP card.

Linkedcards

Linked accounts for managing multiple cards

Option for parents or employers to link accounts for managing multiple cards.

At Hop Wifi

AT HOP WiFi

Eligible registered AT HOP users can enjoy free WiFi at train stations and selected bus stations and ferry terminals across Auckland (1 GB per day).

Lostcard

Lost or stolen card

If your registered AT HOP card is lost or stolen, phone the AT HOP call centre immediately on (09) 366 4467.

Information Kiosk 294

AT HOP card help

Contact us for any help or questions about your AT HOP card.