What is the AT HOP card
- A reusable prepay smart card for travel on trains, ferries and buses around Auckland.
- Save money on fares - at least 20% discount off adult single trip cash fares (excludes NiteRider and Airbus Express bus services and Waiheke ferry services).
- Free City LINK buses - AT HOP cards travel free on red City LINK buses as long as you have a positive or zero balance, otherwise you need to pay the cash fare.
- Load a concession for discounted fares
Learn about the AT HOP card
My AT HOP account
Manage your My AT HOP account online, register your card, check balance, view transactions and top-up.
Buy AT HOP card
Buy an AT HOP card online or find your nearest retailer.
Register AT HOP card
Register your AT HOP card to help protect your card from unauthorised use should it be lost or stolen.
Top up AT HOP card
Top up your AT HOP card with HOP money or load a monthly pass before using your AT HOP card for travel.
AT HOP retailers
Find an AT HOP retailer to buy or top up your AT HOP card. List of AT HOP retailers by Auckland region or find on the map.
Using your AT HOP card
Use your AT HOP card to tag on before you board your train, ferry or bus, then tag off when you finish your journey.
AT HOP card concessions
Find out if you could receive discounted travel on public transport and how to apply for a concession on your AT HOP card.
Linked accounts for managing multiple cards
Option for parents or employers to link accounts for managing multiple cards.
AT HOP WiFi
Eligible registered AT HOP users can enjoy free WiFi at train stations and selected bus stations and ferry terminals across Auckland (1 GB per day).
Lost or stolen card
If your registered AT HOP card is lost or stolen, phone the AT HOP call centre immediately on (09) 366 4467.
AT HOP card help
Contact us for any help or questions about your AT HOP card.