Auckland Transport

Infringement review guidelines

These guidelines are used to assist AT Infringement review adjudicators in their decision-making. They are provided as a guide only. Ultimately, the individual adjudicator is responsible for every decision they make, based on their own judgement.

With all infringement queries, you will need to provide:

  • The infringement notice number
  • The vehicle registration
  • Your full name and date of birth
  • Address and email address
  • Contact phone number.

Documentation will be required to prove any explanation.

Query a fine

Please note: for privacy reasons, AT is unable to supply details of an infringement notice to anyone other than the current liable person. This includes cases when a person other than the vehicle owner has been identified as the driver. Only the Police are entitled to such information.


Common queries


Stolen vehicles

If you wish to advise that the vehicle issued with an infringement has been stolen, the following needs to be verified:

  • Proof vehicle was stolen, eg Police report
  • Date when the vehicle was reported stolen
  • Whether the vehicle has been recovered

Breakdowns

If you wish to advise that the vehicle issued with an infringement has been broken down, the following need to be verified:

  • Proof of breakdown, eg mechanic's report or tow receipt
  • Date when the vehicle was broken down
  • Whether the vehicle has been repaired

Medical emergencies

If you wish to advise that there was a medical emergency when the vehicle was issued with an infringement, the following need to be verified:

  • Proof of emergency, eg hospital report or doctor's report
  • Date of the emergency

Bankruptcy/Liquidation

Only infringement notices issued prior to the date of being made bankrupt or placed in liquidation (be that personal or that of your company) are eligible for cancellation.

Any notices issued after that date are a new “debt” and therefore, payment is required (unless another valid reason warrants cancellation of the infringement). Any notices already lodged at court will need to be addressed by the liquidators.

Vehicle ownership disputes

When a vehicle is bought and sold, both the buyer and seller are required by law to notify the New Zealand Transport Agency (NZTA) immediately.

However, there are times when a vehicle changes ownership and the seller of the vehicle completes their section of the paperwork but the buyer does not, leaving the vehicle in the registered ownership of the seller.

If you are the previous owner of a vehicle and receive an infringement and/or reminder notice for that vehicle (after you had notified NZTA of the sale of the vehicle), you can request that the notices be transferred into the new owner’s details. Please include documentation confirming the date of sale of the vehicle.

For more information - see Transfer of liability

Paid notices

If you have paid an infringement notice either before or after querying the notice or requesting a review, your correspondence will still need to be reviewed before any decision on a refund can be made.

You will receive a response informing you of a decision within 10 working days, either that:

  • we will proceed with the infringement notice (in which case, payment will have been received and the matter will be considered settled);
  • the explanation warrants a cancellation of the infringement notice and the payment will be refunded.

Safety at the school gates policy

Auckland Transport has taken a serious approach to addressing the safety and congestion that often occurs outside school gates. Therefore, enforcement of a zero tolerance policy on parking infringements outside schools is in place.

It is imperative for motorists to ensure they park in a legal manner to ensure the safety of schoolchildren at all times. The zero tolerance approach means that if parents, or other motorists, park illegally, they will instantly receive an infringement notice. This approach is very successful and is helping reduce the danger to children as well as improve traffic flow around schools at this busy time of day.


Types of infringements

No evidence of inspection - private vehicle

Operating a private vehicle on a road when that vehicle was not displaying current evidence of vehicle inspection (WOF).

Infringement: $200

Adjudication guidelines:

  • The infringement may be waived if WOF was current but no hole was punched in it. You will need to provide proof that you have taken the vehicle back to the testing station to rectify problem.
  • The infringement may be waived by way of warning, if you can provide proof that the vehicle was being used to gain compliance, eg receipts for mechanical parts or repairs
  • If the vehicle was in the care of the WOF provided or repairer, the infringement should be transferred to the liable party – see Transfer of liability
  • The infringement may be waived if the time between receiving a warning and an infringement is less than 24 hours
  • The infringement may be waived if the WOF is not expired by 28 days and a prior warning has not been given.

No evidence of inspection - commercial vehicle

Operating a vehicle, being a heavy motor vehicle or a vehicle used in a transport service, on a road when that vehicle was not displaying current evidence of vehicle inspection (WOF).

Infringement: $600

Adjudication guidelines:

  • The infringement may be waived by way of warning if you can provide proof that the vehicle was being used to gain compliance, eg receipts for mechanical parts or repairs.

Unauthorised use of special vehicle lane

Drove a vehicle on a road and used a special vehicle lane reserved for a specific class or classes of vehicle other than the one being driven.

Infringement: $150

Adjudication guidelines:

Parked within an intersection

Stopped, stood or parked a vehicle within an intersection.

Infringement: $60

Adjudication guidelines:

Parked within 6 metres of an intersection

Stopped, stood or parked a vehicle on a road within 6 metres of an intersection.

Infringement: $60

Adjudication guidelines:

Parked near corner, bend, rise, dip, traffic island or intersection

Parked a vehicle on a road in a position such that it was likely to obstruct the view of another driver.

Infringement: $40

Adjudication guidelines:

Parked on or near a pedestrian crossing

Parked a vehicle on or within 6 metres of the nearer side of a pedestrian crossing.

Infringement: $60

Adjudication guidelines:

Parked in prohibited area

Stopped, stood or parked a vehicle on a part of the road contrary to the terms of a traffic sign, notice or road marking.

Infringement: $40

Adjudication guidelines:

  • The infringement may be waived if you can provide a valid parking permit for the area in question.

Parked over the time limit (not more than 30 minutes – more than 6 hours)

Parked a vehicle on a road where the maximum time a vehicle may park there was restricted by a traffic sign.

Infringement: $12-$57

Adjudication guidelines:

Parked in an area marked by a broken yellow line

Parked a vehicle in an area marked by a broken yellow line.

Infringement: $60

Adjudication guidelines:

Parked in area reserved for hire or reward vehicles

Not being a vehicle of a class indicated by a sign did stop, stand or park a vehicle in an area reserved for a class of passenger service vehicle.

Infringement: $60

Adjudication guidelines:

Parked a vehicle within 6 metres of a bus stop sign

Being a driver or person in charge of a vehicle on a road parked a vehicle within 6 metres of a bus stop sign.

Infringement: $40

Adjudication Guidelines:

  • Please note: there is only one bus stop sign required for this to be an offence.

Parked across vehicle entrance (or within 1 metre of a vehicle entrance)

Stopped, stood or parked a vehicle on a road so as to obstruct entry to or exit from any driveway.

Infringement: $40

Adjudication guidelines:

Parked near fire hydrant

Parked a vehicle within 500mm of a fire hydrant.

Infringement: $40

Adjudication guidelines:

Parked between fire hydrant and road marking

Parked between the nearer edge of the roadway and a portion of a fire hydrant road marking.

Infringement: $40

Adjudication guidelines:

Double parked

Double parked a vehicle

Infringement: $60

Adjudication guidelines:

  • The infringement may be waived if the vehicle is a taxi, you were using it to pick up or drop off customers, you showed due care and consideration for other road users and there was no alternative parking available. Please provide proof, eg log to show that a pick-up or drop-off occurred at that time
  • The infringement may be waived if the vehicle is a Goods & Service Vehicle*, you were using it to pick up or drop off goods, you showed due care and consideration for other road users and there was no alternative parking available. Please provide proof, eg delivery documents

*Definition of Goods & Service Vehicle:

  1. a motor vehicle that is designed exclusively or principally for the carriage of goods or
  2. used for the collection or delivery of goods in the course of trade

Incorrect kerb parking - left side of road

Failed to park a vehicle parallel with the direction of the roadway and as close as possible to the left.

Infringement: $40

Adjudication guidelines:

Parked on footpath or cycle path

Parked a vehicle on a footpath or cycle path

Infringement: $40

Adjudication guidelines:

Parked a trailer on a road over seven days

Parked a trailer on a roadway for a period exceeding seven days

Infringement: $40

Adjudication guidelines:

Inconsiderate parking

Being a driver or person in charge of a vehicle did stop stand or park the vehicle without reasonable consideration for other road users.

Infringement: $60

Adjudication guidelines:

Parked on a loading zone

(P119: Vehicle not of class specified on the sign; P119A: Vehicle left unattended for more than authorised maximum time; P119B: Parked on a loading zone - Not loading or unloading)

Unlawfully parked a vehicle on an area reserved and sign posted as a loading zone.

Infringement: $40

Adjudication guidelines:

  • The infringement may be waived if the vehicle is a Goods & Service Vehicle* and you were using it to make a delivery/pick-up. Please provide proof, eg. delivery documents
  • If you were making a delivery to upper floors etc., please provide proof, eg delivery documents

*Definition of Goods & Service Vehicle:

  1. a motor vehicle that is designed exclusively or principally for the carriage of goods, or
  2. used for the collection or delivery of goods in the course of trade.

Incorrect angle parking

Parked a vehicle otherwise than at an angle where angle parking required.

Infringement: $40

Adjudication guidelines:

Parked on roadway when off-road park available

Did stop stand or park a vehicle on the roadway when it was reasonably practicable to do so on the road margin.

Infringement: $40

Adjudication guidelines:

Park wrong way in one-way street

Parked facing the wrong way in one-way street.

Infringement: $40

Adjudication guidelines:

Parked on a flush median or traffic island

Parked a vehicle on a road on a flush median or traffic island.

Traffic island means a defined area within a roadway, which may be flush with the roadway or raised, and from which vehicular traffic is intended to be excluded.

Flush median means in relation to a portion of a roadway, means an area marked by white diagonal lines for the purpose of separating opposing traffic that is:

  • painted along the middle of the roadway; and
  • bounded by approximately parallel, longitudinal white lines.

Infringement: $40

Adjudication guidelines:

Parked in a special vehicle lane

Being a driver or person in charge of a vehicle did stop stand or park the vehicle in a lane restricted to a specified class or classes of vehicle without belonging to that class.

Infringement: $60

Adjudication guidelines:

Parked on a level crossing

Being a driver or person in charge of a vehicle did stop stand or park the vehicle on a railway level crossing.

Infringement: $150

Adjudication guidelines:

Parked near a level crossing

Stop stand or park a vehicle near a railway level crossing so as to obscure the view other road users had of the crossing or rail vehicle approaching the crossing.

Infringement: $150

Adjudication guidelines:

Angle parked goods vehicle during hours of darkness

Angle parked a flat deck goods vehicle during the hours of darkness.

Infringement: $60

Adjudication guidelines:

Left passenger service vehicle unattended in reserved stopping place

Being a driver or person in charge of a passenger service vehicle stopped in an area reserved for vehicles of such a class you did leave the vehicle unattended.

Infringement: $60

Adjudication guidelines:

Incorrect kerb parking – one-way road

Parked a vehicle in a one-way road otherwise than as close as practicable to the side of the road.

Infringement: $40

Adjudication guidelines:

Parked on roadside grass plot, shrubs or flower beds

Did stop, stand or park a motor vehicle in an urban traffic area on that part of the road which was laid out as a cultivated area, including a grass plot, a flower bed or shrubbery.

Infringement: $40

Adjudication guidelines:

Parked vehicle for display or sale

Did stop, stand or park a vehicle on a road or parking place for the purpose of advertising a good or service, or for offering the vehicle for sale.

Infringement: $40

Adjudication guidelines:

Parked displaying an expired pay and display receipt (not more than 30mins – more than 6 hours)

Did park a motor vehicle in a pay and display parking area past the expiry time printed on the receipt.

Infringement: $12-$57

Adjudication guidelines:

Displayed wrong pay and display receipt for the location

Did park a motor vehicle in a pay and display parking area and displayed a printed pay and display receipt that showed the payment was calculated at a rate less that that specified for the pay and display area in which the vehicle was parked.

Infringement: $40

Adjudication guidelines:

Failed to correctly display a pay and display receipt

Did park a motor vehicle in a pay and display parking area and failed to display a printed pay and display receipt in such a manner that the printed details of the date, time, location and amount paid were clearly visible.

Infringement: $40

Adjudication guidelines:

Exceeded the maximum time for the pay and display area (not more than 30 minutes – more than 6 hours)

Did park a motor vehicle in a pay and display parking area for a period exceeding the maximum time allowed for the parking of a vehicle in the pay and display area on one occasion.

Infringement: $12-$57

Adjudication guidelines:

Operated an unlicensed motor vehicle

Operated a motor vehicle on a road when it was not licensed in accordance with Part 17 of the Act.

Infringement: $200

Adjudication guidelines:

Registration plates not affixed in prescribed manner – parked vehicle

Operated a motor vehicle on a road when the registration plates issued to the vehicle were not affixed to it and displayed in the manner prescribed by the Land Transport (Motor Vehicle Registration & Licensing) Regulations 2011.

Infringement: $200

Adjudication guidelines:

Displayed other than authorised registration plate – parked vehicle

Operated a motor vehicle by causing or permitting it to be on a road when it displayed a registration plate that was not authorised to be affixed to the vehicle under Part 17 of the Land Transport Act 1998.

Infringement: $200

Adjudication guidelines:

Displayed other than authorised motor vehicle licence – parked vehicle

Operated a motor vehicle by causing or permitting it to be on a road when it displayed a licence that was not authorised to be affixed to the vehicle under Part 17 of the Land Transport Act 1998.

Infringement: 200

Adjudication guidelines:

Displayed item likely to be mistaken for a plate

Operated a motor vehicle by causing or permitting it to be on a road when the motor vehicle displayed an object or design that was reasonably likely to be mistaken for a plate or licence authorised to be affixed to the motor vehicle under Part 17 of the Land Transport Act 1998.

Infringement: $200

Current regulations:

  • A plate made of aluminium based material,
  • Embossed, and coloured aluminium on a black background; or
  • Embossed, and coloured black against a reflective background consisting of white retro-reflective sheeting, or
  • Embossed and coloured black, red or blue

Adjudication guidelines:

Displayed item likely to be mistaken for a licence

Operated a motor vehicle by causing or permitting it to be on a road when the motor vehicle displayed an object or design that was reasonably likely to be mistaken for a licence authorised to be affixed to the motor vehicle under Part 17 of the Land Transport Act 1998.

Infringement: $200

Adjudication guidelines:

Obscured or indistinguishable registration plate – parked vehicle

Operated a motor vehicle by causing or permitting it to be on a road when the motor vehicle had affixed to it a registration plate that was obscured, or rendered or allowed to become not easily distinguishable.

Infringement: $200

Adjudication guidelines:

Obscured or indistinguishable licence label – parked vehicle

Operated a motor vehicle by causing or permitting it to be on a road when the motor vehicle had affixed to it a licence that was obscured, or rendered or allowed to become not easily distinguishable.

Infringement: $200

Adjudication guidelines:

  • The infringement may be waived by way of warning if the licence label was valid. This exemption will be offered one time only.

Current licence label not affixed in prescribed manner – parked vehicle

Operated a motor vehicle on a road when the current licence issued to the vehicle and appropriate for its use was not affixed to it in the manner prescribed by the Land Transport (Motor Vehicle Registration & Licensing) Regulations 2011.

Infringement: $200

Adjudication guidelines:

  • The infringement may be waived by way of warning if the licence label was valid. This exemption will be offered one time only.
  • The infringement may be waived if the time between being issued a warning and an infringement is less than 24 hours
  • The infringement may be waived if a licence label was obtained within 30 minutes of the infringement being issued and the vehicle was parked in the vicinity of a Post shop.
  • The infringement may be waived if the licence was not expired by 28 days and a prior warning had not been given.

Parked in a clearway

Being the driver or person in charge did park a vehicle on a road contrary to the terms of "clearway" signs erected by the road controlling authority.

Infringement: $60

Adjudication guidelines:

Parked in area reserved for disabled persons

Stopped, stood or parked a vehicle in a parking area reserved for disabled persons when not entitled to do so.

Infringement: $150        

Adjudication guidelines:

  • Refer to general information
  • The infringement may be waived if a valid permit can be provided. This exemption will be offered one time only (if both the driver and cardholder have not received a prior warning).
  • The infringement may be waived if the mobility card was expired but you can provide proof that you have applied and paid for a new card within 10 days of the infringement.

Small passenger service vehicle driver not in attendance of vehicle

Being the driver of a small passenger service vehicle at a designated stand failed to remain constantly in immediate attendance of the vehicle.

Infringement: $200

Adjudication guidelines:

Failed to display red marker light on a Goods & Service Vehicle

Did park a goods vehicle (with a gross vehicle mass over 3500 kg) on a roadway during the hours of darkness without displaying a clearly visible rearward-facing position lamp.

Infringement: $150

Adjudication guidelines:

  • The infringement may be waived if you can provide proof that the light was faulty and the problem has been rectified within 24 hours. Please provide proof, eg receipt for the part or mechanic's bill.

Operated vehicle with a damaged tyre

Operated on a road a vehicle when a tyre fitted to the vehicle had worn or damaged or visible cords apparent by external examination.

Infringement: $150

Adjudication guidelines:

Operated vehicle with a smooth tyre

Operated on a road a motor vehicle with a pneumatic tyre that had a tread pattern less than 1.5mm in depth.

Infringement: $150

Adjudication guidelines:

Warning: No evidence of inspection – private vehicle

Did operate a motor vehicle in contravention of section 242(1) of the Land Transport Act 1998 by using the motor vehicle on a road when there was not affixed to it and displayed in the manner prescribed by the Land Transport (Motor Vehicle Registration & Licensing) Regulations 2011 the current licence issued to the vehicle and appropriate for its use.

Adjudication guidelines:

  • This warning carries no cost; no adjudication required.

Warning: Current licence label not affixed in prescribed manner – parked vehicle

Operated a motor vehicle on a road when the current licence issued to the vehicle and appropriate for its use was not affixed to it in the manner prescribed by the Land Transport (Motor Vehicle Registration & Licensing) Regulations 2011.

Adjudication guidelines:

  • This warning carries no cost; no adjudication required.

Need more information?

Contact Auckland Transport