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Kerbsides and parking in the City Centre

Our city centre is transforming. The City Rail Link is set to open in 2026, and will transform the way people travel to and around our city centre. With all the changes, we’re looking at how to make the best use of our kerbside spaces. They need to accommodate our diverse community needs, like deliveries, tradespeople, pedestrians, motorists, buses and taxis.

We talked to a range of key groups to find out what changes they’d like to see in the city centre. They helped us identify issues and come up with some proposals to fix them. Most of the short-term proposals are low cost, can be implemented quickly, and we are keen to get on with them.
We then asked our community:

  • if we got the issues and proposed responses right
  • what they would do differently.

Community feedback is important, for us to understand localised concerns. We are using this to confirm how/whether we should proceed with the proposals. See public engagement results.

Why we need to make changes

In our city centre, limited space and competing demands mean kerbside spaces and off-street parking areas do not always meet people's needs. For example, business organisations, residents and others are telling us that:

  • there are not enough loading zones available, making it hard for some businesses to get deliveries
  • there's nowhere for tradespeople to park
  • it's hard to find pick-up/drop-off spaces near some destinations
  • we need more mobility parking spaces
  • some areas are not pleasant for pedestrians
  • there are issues with scooters parking on footpaths.

We regularly make small changes, but now it’s time to do a comprehensive review to ensure these spaces meet Aucklanders needs, today, and well into the future.

The plan will include short-term actions before City Rail Link opens along with some longer-term ideas.
We also need changes to align with the strategic guidance for Auckland’s transport network and the city centre, including:

More information is available in the Fast facts and FAQs document (PDF, 348KB).

Issues and proposed responses

Our proposals are organised into topics. Each topic outlines issues and proposals to respond to them. The topics are:

  • taxis, rideshare/Uber, pick-up/drop-off, and mobility parking
  • freight, couriers, servicing and trades people
  • buses and bus passengers
  • general vehicles and motorcycles
  • pedestrians and spaces for people
  • cycling and scootering.

On the ground changes

Our GIS map (opens in a new window) shows the location and information about proposed ‘on the ground’ initiatives.

Public engagement results

We asked for feedback in March 2025, via online and hardcopy survey, an online platform and at public drop-in sessions. Of the 729 submissions we received:

  • 320 were on the specific proposals
  • 510 were online surveys
  • 87 mailed in
  • 112 pins were dropped on our interactive map.

Approaches to parking management

Feedback was generally supportive of proposed approaches to parking management, except for our approaches to managing general vehicle parking (it is important to note that these are already established policies, so aren’t being relitigated).

On the ground changes

We received 280 submissions on short term ‘on the ground’ proposals. Most of the short term proposals had majority support. Feedback included:

  • support where we proposed loading zones, with feedback confirming the need for these
  • support for preventing illegal parking and improving pedestrian safety and amenity
  • concern about proposals that restrict or reduce on-street parking availability, which was the most common feedback we received
  • reverse sensitivity issues - opposition to use of kerbsides, due to noise concerns
  • surfaced information that prevent 2 proposals from proceeding, due to development.

A summary of the public engagement report can be found here.

Work to date and next steps

2023 to 2024

We identified issues and proposals by completing a technical review and engaging with key interest groups.

February to March 2025

We gathered public feedback on issues and proposals.

June to August 2025

We will carefully consider public feedback, make any necessary changes, and then adopt the Room to Move in the City Centre Plan.

From September 2025

We will design and implement changes.
 
More information

More information

Information by topic

The documents below provide information in a compact format that can easily be shared. Each document outlines the issues and proposals related to that topic.

Issues and proposals — Taxis, rideshare/Ubers, pick-up/drop-off, and mobility parking (PDF, 1.2MB)

Issues and proposals — Freight, couriers, servicing and trades people (PDF, 1.2MB)

Issues and proposals — Buses and bus passengers (PDF, 1.2MB)

Issues and proposals — General vehicles and motorcycles (PDF, 1.2MB)

Issues and proposals — Pedestrians and spaces for people (PDF, 1.2MB)

Issues and proposals — Cycling and scootering (PDF, 1.2MB)

Work to date and next steps

2023 to 2024

We identified issues and proposals by engaging with key interest groups and completing a technical review.

 

February to March 2025

We will gather public feedback on issues and proposals.

 

2025 and beyond

We will carefully consider public feedback, make any necessary changes, and then adopt and implement Room to Move in the City Centre

 

Talk to us

Come for a chat or share your feedback in person:

When: Tuesday 25 March, 3pm to 7pm.
Where: Central City Library, 44-46 Lorne Street, Auckland city centre.

Call us on 09 355 3553, or email r2mcc@at.govt.nz.

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